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What to do when Firefox will not bookmark pages on my new iMac, will not sync with bookmarks on my MacBook air, will not import bookmarks from my MacBook Air?

  • 2 replies
  • 1 has this problem
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  • Last reply by LesWilliams

LesWilliams
LesWilliams
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I've installed a new 27" iMac (2017) running the High Sierra OS. The installation used Time Machine to transfer two user accounts and the applications from my previous system, which ran Firefox without a problem. This new implementation of Firefox on the 27" iMac was highly dysfunctional and would not allow me to bookmark new pages and would not sync with bookmarks from my Macbook Air. Consequently, I deleted Firefox from my new system and downloaded and installed a new version of Firefox. With the new version of Firefox I still have problems bookmarking pages, I can't sync with my MacBook Air, and I can't import the bookmarks from my Macbook Air. When I attempt to import bookmarks I get the following notice - "Unable to process the backup file."

I've installed a new 27" iMac (2017) running the High Sierra OS. The installation used Time Machine to transfer two user accounts and the applications from my previous system, which ran Firefox without a problem. This new implementation of Firefox on the 27" iMac was highly dysfunctional and would not allow me to bookmark new pages and would not sync with bookmarks from my Macbook Air. Consequently, I deleted Firefox from my new system and downloaded and installed a new version of Firefox. With the new version of Firefox I still have problems bookmarking pages, I can't sync with my MacBook Air, and I can't import the bookmarks from my Macbook Air. When I attempt to import bookmarks I get the following notice - "Unable to process the backup file."

All Replies (2)

Shadow110
Shadow110
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Hi, sorry not a mac person but can try downloading a full version installer here to see if makes a difference : https://www.mozilla.org/firefox/all/

LesWilliams
LesWilliams Question owner
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Thanks for the suggestion. I've gone down that road several times now with no luck.