Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Corrupted email and Conflict folders

  • 5 replies
  • 0 have this problem
  • 72 views
  • Last reply by Mugo

more options

For quite some time now, I regularly get folders appearing either in my Trash bin or outside it with names like "Inbox_PCNAME_Jan-09-122251-2016_Conflict_ADMIN_Jan-18-082650-2016_Conflict", where PCNAME is the name of my PC. I initially wondered whether it had anything to do with the compacting process while running my Synology cloud station backup, but it also seems to happen when this is turned of. I keep on deleting these folders, but each time I start Thunderbird, two of these appear.

Also, on at least two occasions, emails downloaded into my Inbox (local folder) were corrupted - e.g. the email content from one sender was actually showing up under the heading of another sender, or the email would be blank (and, on clicking reply, no addressee would appear despite the sender showing up on the original mail). To be more clear, if "Bob" sent me an email saying "Hello" and "John" and email saying "How are you", then by clicking on "Bob's" email the content "How are you" would appear.

Can anyone help please? Thanks.

For quite some time now, I regularly get folders appearing either in my Trash bin or outside it with names like "Inbox_PCNAME_Jan-09-122251-2016_Conflict_ADMIN_Jan-18-082650-2016_Conflict", where PCNAME is the name of my PC. I initially wondered whether it had anything to do with the compacting process while running my Synology cloud station backup, but it also seems to happen when this is turned of. I keep on deleting these folders, but each time I start Thunderbird, two of these appear. Also, on at least two occasions, emails downloaded into my Inbox (local folder) were corrupted - e.g. the email content from one sender was actually showing up under the heading of another sender, or the email would be blank (and, on clicking reply, no addressee would appear despite the sender showing up on the original mail). To be more clear, if "Bob" sent me an email saying "Hello" and "John" and email saying "How are you", then by clicking on "Bob's" email the content "How are you" would appear. Can anyone help please? Thanks.

Chosen solution

I regularly get folders appearing either in my Trash bin or outside it with names like "Inbox_PCNAME_Jan-09-122251-2016_Conflict_ADMIN_Jan-18-082650-2016_Conflict"

What's your account type - POP or IMAP?

emails downloaded into my Inbox (local folder) were corrupted

Rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

Read this answer in context 👍 0

All Replies (5)

more options

Chosen Solution

I regularly get folders appearing either in my Trash bin or outside it with names like "Inbox_PCNAME_Jan-09-122251-2016_Conflict_ADMIN_Jan-18-082650-2016_Conflict"

What's your account type - POP or IMAP?

emails downloaded into my Inbox (local folder) were corrupted

Rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

more options

POP I believe.

I tried repair folder but it made no difference.

more options
POP I believe.

You need to be sure. Please verify your account settings.

I tried repair folder but it made no difference.

No difference to what? Repairing the folder is supposed to address the 'emails downloaded into my Inbox (local folder) were corrupted' problem.

more options

Sorry! I confirm, it is POP.

Apologies again - that happens very rarely (only twice so far) - so I actually can't comment whether it has made any difference or not. I thought you intended to a problem as a whole.

more options

Not sure if anyone else has got any ideas? I still get the "conflict" folders appearing any time I open Thunderbird.