Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Giant padlock inside DoNotEnter sign. Can't connect to wifi (Android 5.1)

  • No replies
  • 4 have this problem
  • 2 views
more options

Running Firefox 37.0.2 in Android 5.1 on a Google Nexus 5 phone.

When I attempt to log into my school's WiFi network, Firefox briefly shows the redirect webpage and then displays a large padlock inside a "Do Not Enter" sign. On all other devices I see the login screen.

If I use the Chrome browser to attempt the login, Chrome complains about the certificates and warns me that I may not actually be connecting to my school's WiFi. Well, this is a known issue for a couple of years. Chrome will, however, let me connect if I click the appropriate buttons on screen whereas Firefox does not show anything except that damn padlock.

Connecting to this WiFi network on a PC or Mac running Firefox will present the "bad certificates" page but I can override it (permanently, if I wish).

How do I tell Firefox on my Android phone to let me connect? I hate running Chrome.

Thanks, Barry

Running Firefox 37.0.2 in Android 5.1 on a Google Nexus 5 phone. When I attempt to log into my school's WiFi network, Firefox briefly shows the redirect webpage and then displays a large padlock inside a "Do Not Enter" sign. On all other devices I see the login screen. If I use the Chrome browser to attempt the login, Chrome complains about the certificates and warns me that I may not actually be connecting to my school's WiFi. Well, this is a known issue for a couple of years. Chrome will, however, let me connect if I click the appropriate buttons on screen whereas Firefox does not show anything except that damn padlock. Connecting to this WiFi network on a PC or Mac running Firefox will present the "bad certificates" page but I can override it (permanently, if I wish). How do I tell Firefox on my Android phone to let me connect? I hate running Chrome. Thanks, Barry