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NEW RCA TABLET WONT SYNC

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JUST GOT A NEW RCA ANDROID TABLET FOR CHRISTMAS. I INSTALLED THE FIREFOX APP AND TRIED TO LOG ON IN ORDER TO SYNC IT AND IT KEEPS SAYING EITHER WRONG PASSWORD OR USER EMAIL. I HAVE CHECKED ON MY LAPTOP AND I'M PUTTING IN THE CORRECT INFO, BUT IT KEEPS SHOWING UP WRONG. WHAT IS MY NEXT STEP PLEASE? THANKS

JUST GOT A NEW RCA ANDROID TABLET FOR CHRISTMAS. I INSTALLED THE FIREFOX APP AND TRIED TO LOG ON IN ORDER TO SYNC IT AND IT KEEPS SAYING EITHER WRONG PASSWORD OR USER EMAIL. I HAVE CHECKED ON MY LAPTOP AND I'M PUTTING IN THE CORRECT INFO, BUT IT KEEPS SHOWING UP WRONG. WHAT IS MY NEXT STEP PLEASE? THANKS

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.06
  • Garmin Communicator Plug-In 4.2.0.0
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Application

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Extensions

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Javascript

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Graphics

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Misc

  • User JS: Yes
  • Accessibility: No
philipp
  • Top 25 Contributor
  • Moderator
5330 solutions 23538 answers

hello, there has been a change in the sync system in firefox 29 - are you already using the new sync on your existing devices? if not, you have to update to the new system in order to connect new devices to it: Sync your Firefox bookmarks, history, passwords and more

hello, there has been a change in the sync system in firefox 29 - are you already using the new sync on your existing devices? if not, you have to update to the new system in order to connect new devices to it: [[How to update to the new Firefox Sync]]

Question owner

Sorry but I'm confused......Why should I have to go through all of that on a new device, with the newest app that has been downloaded and is now available? Also, I'm using FF 34.0.5 on both my laptop and also my new android tablet.

When I try to sync my tablet, I go to the FF app, click on the "sync" and it prompts me to log in using my email address and password as you said it should. However, the problem is that its not accepting my user name and password, its saying its wrong but its NOT. That is where my problem lies.

Sorry but I'm confused......Why should I have to go through all of that on a new device, with the newest app that has been downloaded and is now available? Also, I'm using FF 34.0.5 on both my laptop and also my new android tablet. When I try to sync my tablet, I go to the FF app, click on the "sync" and it prompts me to log in using my email address and password as you said it should. However, the problem is that its not accepting my user name and password, its saying its wrong but its NOT. That is where my problem lies.