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Memory & Jank issues (/questions/998289)

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Posted

https://support.mozilla.org/en-US/questions/998289?page=2 I have about the same problem... Tried the same steps as that user to no avail. Also tried the about:memory Minimize memory usage button, didn't do anything. (I have been checking the memory usage via About:memory total, and task manager.) Although recently Adobe flash has also been rising with it! a few moments ago, both rose to 1.5+Gb ram each and firefox hung and gave 2 non responsive script errors. Almost crashed. Sometimes it does. Last real crash was just yesterday. ALSO they both got up to 10 percent CPU each.

Before I updated adobe I guess??? it was just firefox, rising and rising, from opening and CLOSING new tabs. (now both do) anywhere from 20-30 tabs max with opening and closing frequently, can cause this and ff can become an unusable browser within 30 mins or so to several hours, depends. right now it is doing not too good but better than what I reported above, don't worry it will grow, unless I restart ff... then it will grow again later..

I saw that it could be a memory leak on some sites, and i have some garbage collection logs.. if it matters.. don't know if they were supposed to be taken at a certain time or what though. Pleaaaase I appreciate any help, thank you!

My PC specs: http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay?javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken&javax.portlet.prp_ba847bafb2a2d782fcbb0710b053ce01=wsrp-navigationalState%3DdocId%253Demr_na-c03517270-20%257CdocLocale%253D%257CcalledBy%253D&javax.portlet.tpst=ba847bafb2a2d782fcbb0710b053ce01&sp4ts.oid=5295962&ac.admitted=1409059613315.876444892.492883150

https://support.mozilla.org/en-US/questions/998289?page=2 I have about the same problem... Tried the same steps as that user to no avail. Also tried the about:memory Minimize memory usage button, didn't do anything. (I have been checking the memory usage via About:memory total, and task manager.) Although recently Adobe flash has also been rising with it! a few moments ago, both rose to 1.5+Gb ram each and firefox hung and gave 2 non responsive script errors. Almost crashed. Sometimes it does. Last real crash was just yesterday. ALSO they both got up to 10 percent CPU each. Before I updated adobe I guess??? it was just firefox, rising and rising, from opening and CLOSING new tabs. (now both do) anywhere from 20-30 tabs max with opening and closing frequently, can cause this and ff can become an unusable browser within 30 mins or so to several hours, depends. right now it is doing not too good but better than what I reported above, don't worry it will grow, unless I restart ff... then it will grow again later.. I saw that it could be a memory leak on some sites, and i have some garbage collection logs.. if it matters.. don't know if they were supposed to be taken at a certain time or what though. Pleaaaase I appreciate any help, thank you! My PC specs: http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay?javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken&javax.portlet.prp_ba847bafb2a2d782fcbb0710b053ce01=wsrp-navigationalState%3DdocId%253Demr_na-c03517270-20%257CdocLocale%253D%257CcalledBy%253D&javax.portlet.tpst=ba847bafb2a2d782fcbb0710b053ce01&sp4ts.oid=5295962&ac.admitted=1409059613315.876444892.492883150

Additional System Details

Installed Plug-ins

  • Next Generation Java Plug-in 10.67.2 for Mozilla browsers
  • Shockwave Flash 14.0 r0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.8
  • Google Update
  • Version 5.4.2.18903
  • Detector for the Onlive Game Client
  • 5.1.30514.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • VLC media player Web Plugin 2.1.3
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology

Application

  • Firefox 31.0
  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:31.0) Gecko/20100101 Firefox/31.0
  • Support URL: https://support.mozilla.org/1/firefox/31.0/WINNT/en-US/

Extensions

  • avast! Online Security 9.0.2021.112 (wrc@avast.com)
  • BarTab Lite X 1.7 (bartablitex@szabolcs.hubai)
  • Memory Fox 7.4 ({E173B749-DB5B-4fd2-BA0E-94ECEA0CA55B})
  • Memory Restart 1.18 (memoryrestart@teamextension.com)
  • OneTab 1.9 (extension@one-tab.com)
  • Session Manager 0.8.1.5 ({1280606b-2510-4fe0-97ef-9b5a22eafe30})
  • Tab Counter 1.9.9 (tabcounter@morac)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • URL Lister 1.3 (urllister@binnyva.com)
  • about:addons-memory 8 (about-addons-memory@tn123.org) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics
  • adapterDescription2:
  • adapterDeviceID: 0x0102
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.3.9600.17111
  • driverDate: 1-29-2014
  • driverDate2:
  • driverVersion: 9.17.10.3347
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 204800
  • browser.cache.disk.smart_size.enabled: False
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.frecency_experiment: 1
  • browser.places.smartBookmarksVersion: 7
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140716183446
  • browser.startup.homepage_override.buildID: 20140716183446
  • browser.startup.homepage_override.mstone: 31.0
  • browser.tabs.drawInTitlebar: False
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 31.0
  • gfx.direct3d.last_used_feature_level_idx: 0
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1409066455
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.nparcpluginff: 0
  • plugin.state.npdeployjava: 0
  • plugin.state.npfirefoxtracker: 2
  • plugin.state.nphappycloudplugin: 0
  • plugin.state.npitunes: 0
  • plugin.state.nppandowebplugin: 0
  • plugin.state.nppicasa: 0
  • plugin.state.nptriangleplayer: 0
  • plugin.state.npunity3d: 0
  • plugin.state.npwacomtabletplugin: 0
  • plugin.state.npwlpg: 0
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1407341633

Misc

  • User JS: No
  • Accessibility: No