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Splash Accounts - Managing Account Data

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Learn about account data collected by Splash and how to manage it.
Splash is an online event management service. Event hosts and event attendees are the two primary users of Splash.

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Splash is an event management tool. __TOC__ =What data do you receive from my account?= There are two primary users in Splash, Event Hosts and Event Attendees that RSVP. Event Host tools can only be accessed through Mozilla’s SSO. Attendees that have RSVP’d to an event: *Name *Email *Newsletter opt-in preference Some events might have additional fields on their RSVP form. If you filled those out, that data is also stored. A non-exhaustive list of these would be: *T-shirt size *Gender *Company Name =Content= Event Hosts have their events publicly associated with their account. Very few, but some event pages might have an attendee section that displays Attendees in which case your Attendee information is public. If a guest registers for an event, then the events they have registered for and the responses to any registration question will be affiliated with their contact profile, which is only available to event organizers. =How do I access my account data?= For Event Hosts, instructions to access your account are here: https://support.splashthat.com/hc/en-us/articles/202366865-How-do-I-update-my-account-details- For Attendees that have RSVP’d to an event: Splash does not have the concept of an "account" for event attendees. Rather they become a "contact" in the Mozilla’s instance of the software. The attendee can request to see the data Mozilla has collected on them by contacting us at eventmanagement@mozilla.com. =How do I update my account data?= For Event Hosts, instructions to update your account are here: https://support.splashthat.com/hc/en-us/articles/202366865-How-do-I-update-my-account-details- For Attendees that have RSVP’d to an Event: Attendees may contact Mozilla to have data updated; Event Hosts may correct erroneous information collected on an attendee at their event level guest list or contact level. Attendees may update erroneous information by RSVPing to other events. =How do I delete my account data?= For Event Hosts, instructions to delete your account are here: https://support.splashthat.com/hc/en-us/articles/115002117123-How-do-I-delete-my-Splash-account- For Attendees that have RSVP’d to an Event: To delete your data please email eventmanagement@mozilla.com and we will email you to confirm this has been done. Splash does not have a concept of an account for event attendees so it will just be your specific event related activity. =How long do you keep my account data?= We keep account data for as long as your account is open, unless you choose to delete the account.
[https://splashthat.com/ Splash] is an online event management service. Event hosts and event attendees are the two primary users of Splash. __TOC__ =What data do you receive from my account?= ==Event Host== Event host tools can only be accessed using Mozilla single sign-on (SSO) credentials. Event hosts have their events publicly associated with their accounts. ==Event Attendee== Required event registration data: *Name *Email *Newsletter opt-in preference Some events may have additional fields on their registration forms. If you choose to fill out those fields, that data is also stored. A non-exhaustive list of additional fields may include: *T-shirt size *Gender *Company Name Occasionally, some event pages may have a section that displays the attendees in which case the attendee information is public. Splash does not have accounts for attendees who have registered for events. An attendee has a contact profile based on the email address they used when registering for an event. An attendee may have more than one contact profile in the system if they registered for multiple events using different email addresses. The events an attendee registers for and their responses to any registration questions affiliated with their contact profile are only accessible to the event hosts. =How do I access my account data?= ==Event Host== Instructions for accessing your account data can be found here: https://support.splashthat.com/hc/en-us/articles/202366865-How-do-I-update-my-account-details- ==Event Attendee== Attendees can contact us at eventmanagement@mozilla.com to see the data Mozilla has collected about them in their contact profile. =How do I update my account data?= ==Event Host== Instructions for updating your account data can be found here: https://support.splashthat.com/hc/en-us/articles/202366865-How-do-I-update-my-account-details-. Hosts can update an attendee’s event registration information at the attendee’s request by looking up the attendee’s email address provided in the event registration form. Hosts can also update an attendee’s contact profile using the email address with which the attendee registered for events. Because an attendee may have more than one contact profile (see above under “What data do you receive from my account?”), changes to one contact profile will not affect the other contact profiles for the same attendee. ==Event Attendee== Attendees receive a confirmation email when they register for an event. Attendees can update the registration information they provided for an event by clicking on a unique link in the confirmation email. Changes made by the attendee will update their registration information for this event only. To update information for other events the attendee has registered for, the attendee must click on the unique link provided in each event registration confirmation email. Attendees may also contact us at eventmanagement@mozilla.com to update their contact profile. =How do I delete my account data?= ==Event Host== Instructions for deleting your account can be found here: https://support.splashthat.com/hc/en-us/articles/115002117123-How-do-I-delete-my-Splash-account-. ==Event Attendee== Attendees can contact us at eventmanagement@mozilla.com to request deletion of their contact profile. We will email you to confirm when this has been done. =How long do you keep my account data?= ==Event Host== Your account data is kept as long as your account is open, unless you choose to delete the account. ==Event Attendee== Your contact profile is kept by us until you choose to delete the profile.

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