Need help with Firefox Accounts? Here are some solutions to help you get started. If you don’t find an answer here, get help from our [https://support.mozilla.org/questions/new support forum]. __TOC__ =I’ve created a Firefox Account. What do I do with it?= First of all, thanks for signing up! We created a page to help you understand and make the most of all the great features Firefox Accounts has to offer: [[Access Mozilla Services with Firefox Accounts]] =I’m having trouble '''verifying''' my Firefox Account.= * This page will help you with '''verification''': [[I'm having problems confirming my new Firefox Account]] * If you are still having trouble, please ''contact'' [https://support.mozilla.org/en-US/questions/new/desktop/sync Mozilla Support] =I’ve received an email from Firefox Accounts. What should I do?= Firefox Accounts sends various emails for security purposes and to help guide your experience. '''''You might receive the following emails: ''' =='''Your Firefox Account password has been successfully changed.'''== [[Image:Password has been changed]] This means that the password was recently '''changed''' on your account. If you meant to change your password, then no further action is required. If you are not sure why you got this email, then ''reset'' your Firefox Account password immediately. =='''Your Firefox Account password has been successfully reset.'''== [[Image:Reset]] This means your password was recently '''reset'''. If this was done by you, then no further action is required. If you are not sure why you got this email, then ''reset'' your Firefox Account password immediately. =='''You successfully connected your first device to your Firefox Account.'''== This means that you've successfully '''signed up''' and '''verified''' your Firefox Account, and are ready to use it on your first device. If you are not sure why you got this email, we suggest ''resetting'' the Firefox Account password and ''changing'' your email password. =='''You logged in to your Firefox Account from a new device.'''== [[Image:New account ios]] This email means that you've '''logged in''' to your Firefox Account, and are ready to use it on your new device. If you are not sure why you got this email, we suggest ''resetting'' the Firefox Account password and ''changing'' your email password. =='''You have received a verification code to log in to your Firefox Account.'''== ''[[Image:Confimation code]] This means that you '''are logging in''' to your Firefox Account from a new mobile device, and you must ''enter the verification code'' from the email to confirm your account. If you are not sure why you received this email, we recommend you ''reset''your Firefox account password and ''change'' your email password. =='''For security reasons your Firefox Account was put on lockdown. To perform account-level activities, please click the link to re-verify your account now.'''== This email means that we '''detected''' suspicious activity with your Firefox Account. You'll need to ''re-verify'' your account by clicking the link in the email to be able to access Firefox Accounts. =='''Please activate your account by confirming this email address.'''== This email means someone created an account with your email address. If it was you, then please confirm your email. If you are not sure, then do not click the verification link in the email. If you confirmed the email by accident, then you should reset the Firefox Account password to avoid security issues. =How do I use Firefox Accounts on my devices?= If you are using Sync, then these articles help you ''set up'' Firefox Accounts and Sync: *[https://support.mozilla.org/products/firefox/sync-and-save Sync on desktop] *[https://support.mozilla.org/products/mobile/save-share-and-sync-firefox-android/sync Sync on Android] *[[Sync your Firefox bookmaks and browsing history in iOS|Sync on iOS]]

Need help with Firefox Accounts? Here are some solutions to help you get started. If you don’t find an answer here, get help from our support forum.

I’ve created a Firefox Account. What do I do with it?

First of all, thanks for signing up! We created a page to help you understand and make the most of all the great features Firefox Accounts has to offer:

Access Mozilla Services with a Firefox Account

I’m having trouble verifying my Firefox Account.

• This page will help you with verification: I'm having problems confirming my Mozilla account

• If you are still having trouble, please contact Mozilla Support

I’ve received an email from Firefox Accounts. What should I do?

Firefox Accounts sends various emails for security purposes and to help guide your experience.

You might receive the following emails:

Your Firefox Account password has been successfully changed.

This means that the password was recently changed on your account. If you meant to change your password, then no further action is required. If you are not sure why you got this email, then reset your Firefox Account password immediately.

Your Firefox Account password has been successfully reset.

This means your password was recently reset. If this was done by you, then no further action is required. If you are not sure why you got this email, then reset your Firefox Account password immediately.

You successfully connected your first device to your Firefox Account.

This means that you've successfully signed up and verified your Firefox Account, and are ready to use it on your first device. If you are not sure why you got this email, we suggest resetting the Firefox Account password and changing your email password.

You logged in to your Firefox Account from a new device.

This email means that you've logged in to your Firefox Account, and are ready to use it on your new device. If you are not sure why you got this email, we suggest resetting the Firefox Account password and changing your email password.

You have received a verification code to log in to your Firefox Account.

This means that you are logging in to your Firefox Account from a new mobile device, and you must enter the verification code from the email to confirm your account. If you are not sure why you received this email, we recommend you resetyour Firefox account password and change your email password.

For security reasons your Firefox Account was put on lockdown. To perform account-level activities, please click the link to re-verify your account now.

This email means that we detected suspicious activity with your Firefox Account. You'll need to re-verify your account by clicking the link in the email to be able to access Firefox Accounts.

Please activate your account by confirming this email address.

This email means someone created an account with your email address. If it was you, then please confirm your email.

If you are not sure, then do not click the verification link in the email. If you confirmed the email by accident, then you should reset the Firefox Account password to avoid security issues.

How do I use Firefox Accounts on my devices?

If you are using Sync, then these articles help you set up Firefox Accounts and Sync:

• Sync on desktop
• Sync on Android
• Sync on iOS