Forum Response - Platform version is not compatible message

Firefox Firefox Last updated:
Hakuna mtu amewasaidia kutafsiri makala hii bado. Kama tayari wajua jinsi ya ujabinishaji wa SUMO hufanya kazi, waweza kuanza kutafsiri sasa. Kama unataka kujifunza jinsi ya kutafsiri makala kwa Sumo, tafadhali anzia hapa.

If you see an error message that the Platform version is not compatible, this is a known issue caused by a corrupted installation after a failed update. The workaround is to uninstall and then re-install Firefox to fix this issue while our team is working on a more permanent fix. You shouldn't lose any data if you download the full installer from our official source.

See also Firefox won't start - find solutions (XULRunner - Error)

These fine people helped write this article:

AliceWyman, Kiki
Illustration of hands

Volunteer

Grow and share your expertise with others. Answer questions and improve our knowledge base.

Learn More