Forum Response - Asking for Troubleshooting Information (Thunderbird)

Thunderbird Thunderbird Igcine ukuvuselelwa: 09/30/2023 100% of users voted this helpful
Akekho umuntu osesize ukuhumusha le athikhili okwamanje. Uma usuvele sewazi ukuthi kusebenza kanjani ukuhunyushwa kwe-SUMO, qala ukuhumusha manje. Uma usafuna ukufunda ukuthi ahunyushwa kanjani ama-athikhili e-SUMO, uyacelwa uqale lapha.

For us to better investigate this issue, we will need some more information.

Could you please do the following?

  1. Open the menu Fx57Menu > Help > Troubleshooting Information, then click Copy text to Clipboard.
  2. Go to https://pastebin.mozilla.org/, paste the clipboard by right clicking in the large text area, select paste from the menu, change the retention period to expire in 28 days, use the Paste Snippet button to create a page containing your info, then copy the resulting URL (address) of the page created.
  3. Open a reply to this post, and paste the URL to your troubleshooting information you just copied.
  4. Please also provide results for the following test on your system

Ingabe le athikhili ibe usizo?

Sicela ulinde...

These fine people helped write this article:

Chris Ilias, Tonnes, Teo, Wayne Mery, Matt, guigs, Gnospen
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