Forum Response - Asking for Troubleshooting Information (Thunderbird)

Thunderbird Thunderbird Nohavaozina farany: 09/30/2023 100% of users voted this helpful
Tsy mbola nisy olona nanampy t@ fandikana an'ity lahatsoratra ity. Raha efa fantatrao ny fandehan'ny fandikanteny ho an'i SUMO, dia manomboha mandika izao. Raha te-hianatra ny fomba fandikana lahatsoratra ho an'i SUMO ianao, dia manomboha eto azafady.

For us to better investigate this issue, we will need some more information.

Could you please do the following?

  1. Open the menu Fx57Menu > Help > Troubleshooting Information, then click Copy text to Clipboard.
  2. Go to https://pastebin.mozilla.org/, paste the clipboard by right clicking in the large text area, select paste from the menu, change the retention period to expire in 28 days, use the Paste Snippet button to create a page containing your info, then copy the resulting URL (address) of the page created.
  3. Open a reply to this post, and paste the URL to your troubleshooting information you just copied.
  4. Please also provide results for the following test on your system

Nanampy ve ity lahatsoratra ity?

Andraso azafady…

These fine people helped write this article:

Chris Ilias, Tonnes, Teo, Wayne Mery, Matt, guigs, Gnospen
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