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Firefox failed to update - how to update manually
Revision 73121:
Revision 73121 by user669794 on
Revision 73192:
Revision 73192 by heyjoni on
Keywords:
upgrade
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How to manually Firefox after a failed update or get help.
How to manually Firefox after a failed update or get help.
Content:
Firefox recently tried to update to the latest version, but something went wrong. Since you are using an old version of Firefox, we strongly recommend manually upgrading to the latest version to keep your information safe and secure. This article shows you how.
=Download and install Firefox manually=
While Firefox can be set to update itself automatically, you can also download and install Firefox from scratch if the updates fail.
#Download a fresh copy of Firefox from the [https://www.mozilla.org/firefox/all/ Firefox download page].
#Locate the downloaded file ('''Tip''': open its destination folder through the ''[[Find and manage downloaded files|Download Manager]]'').
#Close Firefox, then double-click on the file and follow the prompts to upgrade to the new Firefox.
#The newer version of Firefox will launch automatically and replace the old version. If you have the old version open, close it, then relaunch Firefox.
{note}Firefox automatically transfers your bookmarks, history and site preferences to the new version. No need to import and export your information.{/note}
=Still having trouble?=
Our support community is ready to help. Just post a message to the [https://support.mozilla.org/en-US/questions/new support forum] to get help from our community of Firefox users.
Firefox recently tried to update to the latest version, but something went wrong. You can still get the new Firefox by downloading and installing it from scratch. Here's how to do it.
=Download and install Firefox manually=
While Firefox can be set to update itself automatically, you can also download and install Firefox from scratch if the updates fail.
<!--Replace these links with the appropriate ones for your locale https://www.mozilla.org/en-US/firefox/all/ -->
#{for linux}[[Image:download linux|link=https://download.mozilla.org/?product=firefox-31.0-SSL&os=linux64&lang=en-US]][https://download.mozilla.org/?product=firefox-31.0-SSL&os=linux64&lang=en-US Download]{/for}{for mac}[[Image:mac download|link=https://download.mozilla.org/?product=firefox-31.0-SSL&os=osx&lang=en-US]][https://download.mozilla.org/?product=firefox-31.0-SSL&os=osx&lang=en-US Download]{/for}{for win}[[Image:download firefox win|link=https://download.mozilla.org/?product=firefox-31.0-SSL&os=win&lang=en-US]][https://download.mozilla.org/?product=firefox-31.0-SSL&os=win&lang=en-US Download]{/for} a fresh copy of Firefox.
#Click on the Download Manager icon [[Image:Blue Download Fx 20 Mac]] at the top right corner of Firefox and select your newly downloaded file to start the installer.
#Close Firefox, then click {button Run} on the installer.
#;[[Image:run installer]]
#Follow the prompts to install Firefox. The new version of Firefox will launch automatically and replace the old version.
{note}Firefox automatically transfers your bookmarks, history and site preferences to the new version. No need to import and export your information.{/note}
=Still having trouble?=
Our support community is ready to help. Click on the button below and submit your question to our support forum.
<br />
[[Image:Get Help|link=/products/firefox]]<!-- TEXT VERSION OF THE BUTTON {button [/products/firefox Get Help]} -->