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Hacked account

I need to change the email tied to my firefox account. That email is compromised and the verification method will not work since I no longer have access to the account. I… (διαβάστε περισσότερα)

I need to change the email tied to my firefox account. That email is compromised and the verification method will not work since I no longer have access to the account. If there's any FireFox staff available, that'd be great

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Firefox Edit account details
James απαντήθηκε 26 λεπτά πριν

i need to change my email as it is not longer in use or accessible by me

I need to update my email but to do so I am asked to write a code sent to the old email. that email is not longer existing so I cannot update nor change my email any help… (διαβάστε περισσότερα)

I need to update my email but to do so I am asked to write a code sent to the old email. that email is not longer existing so I cannot update nor change my email any help or suggestions? I am stuck in the login loop thank you

Ανοικτό 2
Firefox Edit account details
jbr απαντήθηκε 5 ημέρες πριν

how can I change my email after losing access because of hacker attack

hello, the email account that I have used to create my firefox account has been hacked some time ago and I have completely lost any access to it. How can I change it in o… (διαβάστε περισσότερα)

hello, the email account that I have used to create my firefox account has been hacked some time ago and I have completely lost any access to it. How can I change it in order to continue to use my firefox account?

Thanks for any help Inke

Ανοικτό 1 10
Firefox Edit account details
Paul απαντήθηκε 2 εβδομάδες πριν

How do I update an old email address you have on file

You have an email address of [email address],which I changed over at least 12 years ago,? The primary should be: [email address] and the secondary should be : [email ad… (διαβάστε περισσότερα)

You have an email address of [email address],which I changed over at least 12 years ago,? The primary should be: [email address] and the secondary should be : [email address] Can you please help me change these? 

 I was on today on my PC laptop and trying to sync passwords onto my Samsung Galaxy Tablet A9
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Firefox for Android Edit account details
Paul απαντήθηκε 2 εβδομάδες πριν

I get easier and good service Mozilla support

I'm very appropriate to get good quality service at Mozilla support,when My account was not working because I was lost my number and I use new one number but I get help q… (διαβάστε περισσότερα)

I'm very appropriate to get good quality service at Mozilla support,when My account was not working because I was lost my number and I use new one number but I get help quickly

Ανοικτό 1 60
Firefox for Android Edit account details
Paul απαντήθηκε 2 εβδομάδες πριν

Change Primary Mail

Hello, I have a problem verifying a secondary email address for my Mozilla Account. Whenever I click "Send verification code", the website confirms that the code has been… (διαβάστε περισσότερα)

Hello,

I have a problem verifying a secondary email address for my Mozilla Account.

Whenever I click "Send verification code", the website confirms that the code has been sent, but I never receive any email.

I have already ruled out the usual causes:

The mailbox is working correctly. I receive emails from other senders without any problems. I checked the Inbox, Spam and Junk folders. I waited for more than 30 minutes and tried multiple times. I tested with different browsers and private browsing mode.

Most importantly, I tested two completely different email providers:

[email removed to protect user's privacy] (STRATO) [email removed to protect user's privacy] (Telekom Germany)

The verification email is not delivered to either address.

Ανοικτό 1 10
Firefox Edit account details
Konstantina Papadea απαντήθηκε 3 εβδομάδες πριν

change email on mozilla account for [email-removed]@indiana.edu

My email system was [email-removed]@indiana.edu and they changed it to [email-removed]@iu.edu. I can no longer receive email at the @indiana.edu account and I would like … (διαβάστε περισσότερα)

My email system was [email-removed]@indiana.edu and they changed it to [email-removed]@iu.edu. I can no longer receive email at the @indiana.edu account and I would like to migrate the bookmarks and other data like credit card info to my new Mozilla at [email-removed]@iu.edu. How can I do that when I cannot access the code being emailed to [email-removed]@indiana.edu?

- moderator's note: e:mail removed to protect user's privacy

Ανοικτό 1 60
Firefox Edit account details
Konstantina Papadea απαντήθηκε 1 μήνα πριν