Φόρουμ κοινότητας «Thunderbird»

I'm an IT consultant trying to help out a poor client of mine who suddenly has been getting tons of nasty profane spam. Her email address must have gotten on somebody's bad list because this just started happening after years of relatively little spam. It comes in huge bursts.

We had turned to Thunderbird because it was supposed to be good at isolating spam. But no matter what I do, it won't move ANY spam to the Junk or Bulk folders. Yahoo uses Bulk so I told Thunderbird to use that folder. I also told it to use SpamAssassin. It is EXCELLENT at marking all these emails with the little symbol for SpamAssassin, but it doesn't automatically move them. And there's no rule system that can move them. I've tried it at the local level, account level, every possible setting, and the old ones stay in the Inbox and the new ones go directly to the Inbox. I've even turned off antivirus to see if that was interferring.

I really don't want to give up Thunderbird, but this isn't working and it's the reason we came to Thunderbird. Can anyone shed some light on this?

Emails from certain senders (big companies like Amazon, Twitter and YouTube), after having been received normally for some time, suddenly stop arriving. They are not in a junk folder and nothing I have done has been able to get anything into a junk folder.

I also receive emails on my phone, and the problem messages ARE in a junk folder there. (I only just realised this.)

The problem seems to be that Thunderbird sees some messages as junk but instead of putting them in a junk folder it disappears them completely. From the evidence on my phone, nearly everything being flagged as junk is real email, things I want. If I could simply tell Thunderbird to receive everything it would be fine, but I don't know how to get these emails to download.

Looking at what is in my phone I see a load of important stuff that I really need, in my junk folder there. It's not anywhere in Thunderbird. How can I get this to download?

This request to confirm a gmail account just began to pop up and appears to be spam. I cannot find its source.

Windows 11, up to date. Thunderbird, up to date.

1. I have never used this account with Thunderbird in the past and it is not an email used for communications. 2. Have only accessed this Gmail account via a web browser and am NOT logged into this google account. 3. The web address listed is not accessible. 4. The only object that links to anything is the Next button. 5. Have run a full Windows Defender scan - reports not threats or objects of concern.

Any direction on how to make it go away?

If it is a Google issue, any direction on where to look?

Any help is much appreciated. I am a long time user and supporter of Thunderbird and this is just annoying.

Thanks in advance for any assistance, Kevin in Annapolis Maryland, USA

Curious about the name convention change from Spam to Junk in TB 141. I can't change it back -- I actually prefer "Spam", but I'll "adjust" to "Junk" if I have to. Was this a political thing (ie: the "spam" brand name)?

I have a filter for a particularly frequent spam FROM: address. The filter is set to act when anything in the FROM contains the spam address "onmicrosoft.com". When it locates such, the filter marks the message read, and then moves the message to TRASH on my main account. The problem is, I think, that these messages are caught by my server-side spam filter and it moves the messages to the Spam folder. And the filter can't see them there I guess. A lot of what gets marked spam by the server is wrong, and I want those in the spam filter so I can go on the server and mark them NOT SPAM. So I want these I know are spam to go to the trash, and I'll just delete them unread. Is there a way to point the filters at the spam folder and not just the inbox?