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Firefox and Amazon Prime Video not playing nice

When I try to access a movie or get further info by clicking the movie's pic, I get this message, despite deleting my cache and cookies, closing and opening Firefox, shut… (διαβάστε περισσότερα)

When I try to access a movie or get further info by clicking the movie's pic, I get this message, despite deleting my cache and cookies, closing and opening Firefox, shutting and opening my MacBook. Any suggestions most appreciated!

That shouldn't have happened.

It looks like something went wrong on our side. Let's find you a great video to watch instead.

Ερώτηση από Firefox on Mike 1 εβδομάδα πριν

Τελευταία απάντηση από Firefox on Mike 1 εβδομάδα πριν

  • Επιλύθηκε

This video does not load in FireFox but works fine in Edge / Chrome / Safari

This is the link to the video that will not play in FireFox. https://www.swingtechnologies.com/UploadVideos/clarkj@pobox.com/S200629_019 B.mp4 … (διαβάστε περισσότερα)

This is the link to the video that will not play in FireFox. https://www.swingtechnologies.com/UploadVideos/clarkj@pobox.com/S200629_019 B.mp4

Ερώτηση από John Clark 2 εβδομάδες πριν

Απάντηση από John Clark 1 εβδομάδα πριν

captcha on Zazzle.com

Hello, I am trying to login to my account on www.zazzle.com and use their site. Sometimes it will let me through and I can be on the site for about 20 minutes before a ca… (διαβάστε περισσότερα)

Hello, I am trying to login to my account on www.zazzle.com and use their site. Sometimes it will let me through and I can be on the site for about 20 minutes before a captcha comes up that says press and hold this button so we know you are not a bot. Well the button never works, it always errs out and gives me the message to please try again, and then locks me out of their site. I have tried clearing my cache and cookies, updating my browser, resetting the router, I don't have any VPN's, I have tried working in a private window, adding the website to the privacy exceptions, block pop up windows is unchecked, I am out of ideas, what do I do??

Ερώτηση από sedye17 2 εβδομάδες πριν

Τελευταία απάντηση από Denys 2 εβδομάδες πριν

unable to browse particular site

https://www.realestate.com.au/buy/property-land-in-fraser+rise,+vic+3336/list-1 Unable to open this site from Mozilla on Mac book but it opens in safari. What may be the… (διαβάστε περισσότερα)

https://www.realestate.com.au/buy/property-land-in-fraser+rise,+vic+3336/list-1

Unable to open this site from Mozilla on Mac book but it opens in safari. What may be the reason?

Ερώτηση από S W 1 μήνα πριν

Τελευταία απάντηση από jonzn4SUSE 1 μήνα πριν

115.23.0esr (64-bit) DOES NOT ALLOW ME TO LOG IN TO MY BANK ACCOUNT

i just upgraded firefox for Mac OS to 115.23.0esr (64-bit) and now I cannot log in to my bank account from this desktop. Safari works on the iPhone but I NEED FIREFOX ON… (διαβάστε περισσότερα)

i just upgraded firefox for Mac OS to 115.23.0esr (64-bit) and now I cannot log in to my bank account from this desktop. Safari works on the iPhone but I NEED FIREFOX ON THE DESKTOP IMAC (Sierra 10.12.6) There seems to be NO INFORMATION ON YOUR "ASK A QUESTION" PAGE ABOUT THE UPDATE

Ερώτηση από Warren Theriot 2 μήνες πριν

Τελευταία απάντηση από jonzn4SUSE 2 μήνες πριν

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Firefox won't display a page embedded in another site

So I understand this: https://support.mozilla.org/en-US/kb/xframe-neterror-page and the reason it exists, but I need to find a way to turn it off because it's literally b… (διαβάστε περισσότερα)

So I understand this: https://support.mozilla.org/en-US/kb/xframe-neterror-page and the reason it exists, but I need to find a way to turn it off because it's literally blocking me from accessing the Library of Congress webpage inside the same browser for my job. It's not a malicious site, but I can't figure out how to tell Firefox to stop blocking it as if it was a malicious site.

Help.

Ερώτηση από JanArrah 2 μήνες πριν

Απάντηση από William Tucker 2 μήνες πριν

Error during page loading

I get an error message when attempting to load the PBS main page. It was working fine until yesterday and I can get on the site using bookmarks for different shows but … (διαβάστε περισσότερα)

I get an error message when attempting to load the PBS main page. It was working fine until yesterday and I can get on the site using bookmarks for different shows but cannot load the main page (even from within the site). BTW, using Safari the page loads as normal.

Below is the message I get.

Application error: a client-side exception has occurred while loading www.pbs.org (see the browser console for more information).

Can you help?

Thanks, EJ

Mac OS Ventura Can provide more info as needed

Ερώτηση από edkarleski 2 μήνες πριν

Firefox doesn’t work AT ALL

All my other browsers work fine but since April 4, 2025 Firefox won’t work at all. Websites won’t load. I have tried to clear my cache & cookies, I have checked my co… (διαβάστε περισσότερα)

All my other browsers work fine but since April 4, 2025 Firefox won’t work at all. Websites won’t load. I have tried to clear my cache & cookies, I have checked my connection settings, I have checked for malware, I have turned off all my extensions and I have completely restarted my computer several times now, nothing has worked. I also did trouble shoot mode & reinstalled Firefox (though I will admit I maybe didn’t do this step properly). I refreshed Firefox. Why is it not working? What happened? I don’t know what to do as I don’t want to lose all my bookmarks and passwords that I have yet to move over to my password manager. Please help.

Ερώτηση από Boushi 3 μήνες πριν

Τελευταία απάντηση από Mutaz Awad 3 μήνες πριν

  • Επιλύθηκε

As of recently, I cannot log into my BECU bank account.

We tried 2 different computers, but two different users. Type in the user name and the password and it looks like it will start up, but then returns to the login paged. … (διαβάστε περισσότερα)

We tried 2 different computers, but two different users. Type in the user name and the password and it looks like it will start up, but then returns to the login paged.

Ερώτηση από Steve's Firefox 3 μήνες πριν

Απάντηση από Steve's Firefox 3 μήνες πριν

Screen sharing permissions in Google Meet

When using Google Meet in Firefox browser, I am only able to share my window, not my screen. When I choose "share screen", it says I must change my permissions - but my p… (διαβάστε περισσότερα)

When using Google Meet in Firefox browser, I am only able to share my window, not my screen. When I choose "share screen", it says I must change my permissions - but my permissions settings have not changed and this is a problem I have started having only in the last few days.

I do not know where I am supposed to change these permissions settings.

I have checked my permissions in settings > privacy & security > permissions - there is nothing there about screen sharing.

I have checked my permissions in padlock > connection > more information > permissions and the only options I have for screen sharing are "always ask" (default), which is set. The only other option I have is "block" which is not set.

My Firefox browser is up-to-date.

Can anyone help? Thanks!

Ερώτηση από mel37 3 μήνες πριν

Τελευταία απάντηση από jonzn4SUSE 3 μήνες πριν

Can't share screen in Google Meet videocalls

Hello, I checked the troubleshoot and gave all the necesarry permissions on my Mac for Google Meet to use my screen (allowed audio, video and screen recording). Neverthe… (διαβάστε περισσότερα)

Hello,

I checked the troubleshoot and gave all the necesarry permissions on my Mac for Google Meet to use my screen (allowed audio, video and screen recording). Nevertheless, I cannot manage to share my screen on Google Meet. As shown in the screenshot, it offers the option to share my whole screen (I cannot select a window or a tab...) but for my audience neither this is working.

Could you please help me fix this?

Many thanks in advance!

Ερώτηση από bramebus 4 μήνες πριν

Τελευταία απάντηση από jonzn4SUSE 4 μήνες πριν

Map graphics bug report

My MacOS is 10.13.6 (cannot go higher on this machine). Since update to 15.119.0esr, embedded map graphics are no longer showing. The map graphic sub-window instead shows… (διαβάστε περισσότερα)

My MacOS is 10.13.6 (cannot go higher on this machine). Since update to 15.119.0esr, embedded map graphics are no longer showing. The map graphic sub-window instead shows "Sorry, we have no imagery here" in several places across the map. I am getting the same for multiple websites, including the location maps in Zillow.com . Google Maps works fine, and I think the problem is isolated to maps embedded in pages. Did not have this issue last week, prior to updating to 15.119.0esr. This is SO BAD that if it's not fixable, I want to revert to 15.118...

Glenn Schaffer Email removed for privacy

Ερώτηση από gss1 5 μήνες πριν

Τελευταία απάντηση από jonzn4SUSE 4 μήνες πριν

Washington Post main page not loading

As of February 13, 2025 the front page of the Washington Post website does not load correctly in Firefox 115.20.0esr in Mac OS 10.13.6. The problem persists even in safe … (διαβάστε περισσότερα)

As of February 13, 2025 the front page of the Washington Post website does not load correctly in Firefox 115.20.0esr in Mac OS 10.13.6. The problem persists even in safe mode. Thank you.

Ερώτηση από Jay 4 μήνες πριν

Τελευταία απάντηση από jonzn4SUSE 4 μήνες πριν

  • Επιλύθηκε

Apple.com and iCloud.com reject my login, but only in Firefox for Mac.

In Firefox, and only in Firefox, I get 'Failed to verify your identity' on these sites. I have updated MacOS and Firefox, rebooted, tried a different DNS, and disabled al… (διαβάστε περισσότερα)

In Firefox, and only in Firefox, I get 'Failed to verify your identity' on these sites. I have updated MacOS and Firefox, rebooted, tried a different DNS, and disabled all of my extensions. With extensions disabled I don't get the error, but the login site won't accept my login at all. See the attached image. I can't think of anything else to try.

Ερώτηση από vic23 5 μήνες πριν

Απάντηση από vic23 5 μήνες πριν

Can not access Fidelity Investments

I am unable to use Fidelity Investments using Firefox Version 134.00. Just says "Service Unavailable" this site always worked with Firefox in the past. No problem when … (διαβάστε περισσότερα)

I am unable to use Fidelity Investments using Firefox Version 134.00. Just says "Service Unavailable" this site always worked with Firefox in the past. No problem when I use Safari.. Anyone else having this problem.

Ερώτηση από carmanone 5 μήνες πριν

Τελευταία απάντηση από jonzn4SUSE 5 μήνες πριν

  • Αρχειοθετήθηκε

Doesn't open website when clicking on link

When I click on a link on some websites, the link opens with no trouble. However some links don't open, just show the url. If I copy the url and paste it into a new tab… (διαβάστε περισσότερα)

When I click on a link on some websites, the link opens with no trouble. However some links don't open, just show the url. If I copy the url and paste it into a new tab, it then opens. How do I fix this? The links are from reputable sites.

Ερώτηση από howard.abrams 7 μήνες πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 7 μήνες πριν