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Issue migrating to Graph API

Thunderbird Κωδικοί πρόσβασης και σύνδεση
Ο/Η ph30 απάντησε 2 ημέρες πριν
ph30
ph30

Hello,

I'm moving to Graph from EWS and have followed the instructions at: https://support.mozilla.org/en-US/kb/microsoft-ews-graph-migration

I get through to screen that offers Graph API as an option, alongside IMAP, POP3 etc, and click on Graph API which directs me to my browser to log in to my email service (via GoDaddy). I log in successfully which takes me to the Thunderbird 'You're All Set' screen saying the account has been securely connected to Thunderbird and therefore ok to close that screen.

Back on Thunderbird it then progresses but returns with "Authentication Error - unable to log in at server. Probably wrong configuration, username or password".

The username and password are correct, and there aren't any other options available when editing/manually configuring the connection...so at a dead end, alas.

Any pointers much appreciated!

Hello, I'm moving to Graph from EWS and have followed the instructions at: https://support.mozilla.org/en-US/kb/microsoft-ews-graph-migration I get through to screen that offers Graph API as an option, alongside IMAP, POP3 etc, and click on Graph API which directs me to my browser to log in to my email service (via GoDaddy). I log in successfully which takes me to the Thunderbird 'You're All Set' screen saying the account has been securely connected to Thunderbird and therefore ok to close that screen. Back on Thunderbird it then progresses but returns with "Authentication Error - unable to log in at server. Probably wrong configuration, username or password". The username and password are correct, and there aren't any other options available when editing/manually configuring the connection...so at a dead end, alas. Any pointers much appreciated!

Όλες οι απαντήσεις (6)

tom331
tom331

I'm adding to this thread: I have the same problem. For giggles, I retried using IMAP, and connected successfully, but only see my inbox. (I have a substantial number of emails in a folder structure on the server that were not shown.)

Hope we can get this sorted out.

ph30
ph30 Ιδιοκτήτης ερώτησης

Yeah, I have a similarly extensive email folder system, so Exchange was the best setup. And likeyou , I can add my email account to Thunderbird with the other options, including the Exchange configuration option I've always used. It's just the 'Microsoft Graph API' option that results in an error. Annoyingly that is going to be the essential option so really hoping an answer reveals itself soon...

tom331
tom331

I hope so too. Otherwise, I'll be paying Microsoft for the Office suite, which, as a Mac user, I have little use for.

btw: I'm also using GoDaddy, so it might be a result of the 'school or work' account feature of Outlook.

edit: Naturally, I can use the web version of Outlook, but I prefer a local app with my data cached locally as well.

Τροποποιήθηκε στις από τον/την tom331

Test
Test

I am having the same issue as you both.

ph30
ph30 Ιδιοκτήτης ερώτησης

Amazing. Thank you. Happy to test any potential solutions as/when ready.

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