Question

Changed password before creating recovery key, is this okay or do I need to change my password again and then acquire another key?

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Τελευταία απάντηση από Paul

2 ημέρες πριν

4/10/25, 4:23 μ.μ.

I created my new password before acquiring the recovery key, do I have to go back and change my password again since I supposedly did it out of order?

           Thanks  Larry

I created my new password before acquiring the recovery key, do I have to go back and change my password again since I supposedly did it out of order? Thanks Larry

Answer 1 · 2025-10-04 16:23:18.216405

Paul

Top 10 Contributor
Moderator

4/10/25, 10:17 μ.μ.

Hi,

Looks like you're dealing with a Mozilla account issue. We have a direct one-to-one support for Mozilla account (which is a different thing from peer to peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

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Changed password before creating recovery key, is this okay or do I need to change my password again and then acquire another key?

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