Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά παραβίασης».

Μάθετε περισσότερα
Αυτό το νήμα έκλεισε και αρχειοθετήθηκε. Κάντε νέα ερώτηση αν χρειάζεστε βοήθεια.
Κλειδωμένο Αρχειοθετήθηκε

Mozbackup didn't backup local folders

Thunderbird Εγκατάσταση και ενημερώσεις
Ο/Η david απάντησε 3 έτη πριν
SuMo Bot
SuMo Bot

Hi

I have been using Thunderbird for years and I have recently upgraded my computer and migrated from Windows 7 to Windows 10. I run Mozbackup regularly after a previous experience taught me to backup via that system. However, mozbackup did not restore my local folders. The inbox was fine but that was it - no contacts or history etc etc. I used the non local IMAP email protocol to ensure I could reload in case of a crash. Neither appears to have worked as intended. Can you please advise how I can get my data back? I have contacted my ISP who were of no assistance.

Regards

Chris

Hi I have been using Thunderbird for years and I have recently upgraded my computer and migrated from Windows 7 to Windows 10. I run Mozbackup regularly after a previous experience taught me to backup via that system. However, mozbackup did not restore my local folders. The inbox was fine but that was it - no contacts or history etc etc. I used the non local IMAP email protocol to ensure I could reload in case of a crash. Neither appears to have worked as intended. Can you please advise how I can get my data back? I have contacted my ISP who were of no assistance. Regards Chris

Όλες οι απαντήσεις (1)

david
david
  • Κορυφαίοι 10 εθελοντές

Mozbackup is no longer recommended. I encourage you to stop using it. If the old computer is still accessible, I suggest using Windows FIle Explorer to export the profile or use the importexport addon to create the backup.

SuMo Bot
SuMo Bot Ιδιοκτήτης ερώτησης

This question has been locked because the original author has deleted their account. While you can no longer post new replies, the existing content remains available for reference.