Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά παραβίασης».

Μάθετε περισσότερα

Αυτό το νήμα έκλεισε και αρχειοθετήθηκε. Κάντε νέα ερώτηση αν χρειάζεστε βοήθεια.

Thunderbird crashes on launch every time after update

  • 1 απάντηση
  • 1 έχει αυτό το πρόβλημα
  • 11 προβολές
  • Τελευταία απάντηση από Wayne Mery

περισσότερες επιλογές

I updated Thunderbird on my MBP running OS 12.6 to the latest version last week 102.3.3. Since then, it crashes at launch every time I open it. I, perhaps unwisely, then uninstalled it and downloaded the beta version (106.5) , hoping that it was just a bug in 102.3.3. and would resolve. No such luck. It also crashes on launch every time, after showing me briefly the folders pane on the left. Moreover, I can't go back to a previous version since it tells me that my profile has been updated by a newer version. I would really like to get my profile loaded again, with my four email accounts and years of stored messages. Can anyone help? Crash report follows

AdapterVendorID: 0x106b Add-ons: google%40search.mozilla.org:1.0,amazondotcom%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0,default-theme%40mozilla.org:1.3,amazon%40search.mozilla.org:1.1 AvailablePhysicalMemory: 189988864 AvailableSwapMemory: 0 BackgroundTaskMode: 0 BuildID: 20221018115054 ContentSandboxCapable: 1 ContentSandboxLevel: 1 CrashTime: 1666247274 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EventLoopNestingLevel: 1 GraphicsNumRenderers: 1 HeadlessMode: 0 InstallTime: 1666244477 MacAvailableMemorySysctl: 79 MacMemoryPressure: Normal MacMemoryPressureCriticalTime: Unset MacMemoryPressureNormalTime: 1666247267 MacMemoryPressureSysctl: 1 MacMemoryPressureWarningTime: Unset Notes: FP(D00-L1000-W00000000-T000) WR? WR+ GL Context? GL Context+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird PurgeablePhysicalMemory: 615792640 ReleaseChannel: beta SafeMode: 0 SecondsSinceLastCrash: 1435 StartupCrash: 0 StartupTime: 1666247267 SubmittedFrom: Client TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"aarch64","buildId":"20221018115054","version":"107.0","vendor":null,"displayVersion":"107.0b1","platformVersion":"107.0","xpcomAbi":"aarch64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":32768,"virtualMaxMB":null,"cpu":{"extensions":["hasNEON"]},"os":{"name":"Darwin","version":"21.6.0","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"adapters":[{"description":null,"vendorID":"0x106b","deviceID":null,"subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":2624,"screenHeight":1696,"scale":2}],"features":{"compositor":"none","hwCompositing":{"status":"available"},"gpuProcess":{"status":"unused"},"wrQualified":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"available"},"omtp":{"status":"unused"}}},"appleModelId":"MacBookPro18,1","hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":true,"locale":"en-US","intl":{},"update":{"channel":"beta","enabled":true},"userPrefs":{"browser.cache.disk.capacity":552960,"browser.fixup.alternate.enabled":false,"browser.search.region":"US","network.trr.strict_native_fallback":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":1,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} Throttleable: 1 TotalPhysicalMemory: 34359738368 URL: about:blank UptimeTS: 11.25 Version: 107.0 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

I updated Thunderbird on my MBP running OS 12.6 to the latest version last week 102.3.3. Since then, it crashes at launch every time I open it. I, perhaps unwisely, then uninstalled it and downloaded the beta version (106.5) , hoping that it was just a bug in 102.3.3. and would resolve. No such luck. It also crashes on launch every time, after showing me briefly the folders pane on the left. Moreover, I can't go back to a previous version since it tells me that my profile has been updated by a newer version. I would really like to get my profile loaded again, with my four email accounts and years of stored messages. Can anyone help? Crash report follows AdapterVendorID: 0x106b Add-ons: google%40search.mozilla.org:1.0,amazondotcom%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0,default-theme%40mozilla.org:1.3,amazon%40search.mozilla.org:1.1 AvailablePhysicalMemory: 189988864 AvailableSwapMemory: 0 BackgroundTaskMode: 0 BuildID: 20221018115054 ContentSandboxCapable: 1 ContentSandboxLevel: 1 CrashTime: 1666247274 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EventLoopNestingLevel: 1 GraphicsNumRenderers: 1 HeadlessMode: 0 InstallTime: 1666244477 MacAvailableMemorySysctl: 79 MacMemoryPressure: Normal MacMemoryPressureCriticalTime: Unset MacMemoryPressureNormalTime: 1666247267 MacMemoryPressureSysctl: 1 MacMemoryPressureWarningTime: Unset Notes: FP(D00-L1000-W00000000-T000) WR? WR+ GL Context? GL Context+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird PurgeablePhysicalMemory: 615792640 ReleaseChannel: beta SafeMode: 0 SecondsSinceLastCrash: 1435 StartupCrash: 0 StartupTime: 1666247267 SubmittedFrom: Client TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"aarch64","buildId":"20221018115054","version":"107.0","vendor":null,"displayVersion":"107.0b1","platformVersion":"107.0","xpcomAbi":"aarch64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":32768,"virtualMaxMB":null,"cpu":{"extensions":["hasNEON"]},"os":{"name":"Darwin","version":"21.6.0","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"adapters":[{"description":null,"vendorID":"0x106b","deviceID":null,"subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":2624,"screenHeight":1696,"scale":2}],"features":{"compositor":"none","hwCompositing":{"status":"available"},"gpuProcess":{"status":"unused"},"wrQualified":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"available"},"omtp":{"status":"unused"}}},"appleModelId":"MacBookPro18,1","hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":true,"locale":"en-US","intl":{},"update":{"channel":"beta","enabled":true},"userPrefs":{"browser.cache.disk.capacity":552960,"browser.fixup.alternate.enabled":false,"browser.search.region":"US","network.trr.strict_native_fallback":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":1,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} Throttleable: 1 TotalPhysicalMemory: 34359738368 URL: about:blank UptimeTS: 11.25 Version: 107.0 useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.

Όλες οι απαντήσεις (2)

περισσότερες επιλογές

Please copy+paste (not screen shot) your crash IDs found at Help > Troubleshooting Info

περισσότερες επιλογές

This question has been locked because the original author has deleted their account. While you can no longer post new replies, the existing content remains available for reference.