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help with missing buttons

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ashultz85
ashultz85
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Upgraded to version 32. I'm missing the 3 dot menu button, but do have hardware menu button. When I press on hardware menu, I do NOT have an option to go to tools. It doesn't look the picture they show when I searched for help. As a matter of fact, when pressing menu, it looks like the old version I had. did something not update properly, or could the new version not be compatible with HTC inspire? is appreciate any help thanks so much

Upgraded to version 32. I'm missing the 3 dot menu button, but do have hardware menu button. When I press on hardware menu, I do NOT have an option to go to tools. It doesn't look the picture they show when I searched for help. As a matter of fact, when pressing menu, it looks like the old version I had. did something not update properly, or could the new version not be compatible with HTC inspire? is appreciate any help thanks so much

Όλες οι απαντήσεις (3)

Sangram Biswal
Sangram Biswal
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You need to reinstall Firefox from Play Store , Enable Sync first then wait for sync to finish synching then uninstall and reinstall

Please note : uninstalling without sync enabled will cause to loss all your data including form data,passwords, usernames,history and bookmarks

Deepanshu Thakur
Deepanshu Thakur
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Hi ashultz85, Thanks for asking your question support forum! Regarding your query we want to know that - 

* Your Android OS version you are using

Also it would be helpful for us if you paste a screenshot here to figure out the exact problem!

Kevin
Kevin
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Are you using a custom Android ROM?