Showing questions for topic:

How do I move my acount to another email service?

My account says it was set up with a Gmail email account. When I attempt to add a secondary account it says I already have that account. But I only see my gmail account. … (xle nububuwo)

My account says it was set up with a Gmail email account. When I attempt to add a secondary account it says I already have that account. But I only see my gmail account. How to I change my primary email?

Open 1

Another user account is using my email as a secondary email.

Hello, I currently am using my old email as my account [email address]. When I try to add in my current email [email address], I get an error message saying it is being… (xle nububuwo)

Hello,

I currently am using my old email as my account [email address]. When I try to add in my current email [email address], I get an error message saying it is being used by another user.

If I try to log in with my current email, [email address] it says you must log in with the primary email.

How do I find out what the primary email is for the other account ? I suspect it was an old account used by me at some point in time.

In essence, what I would like to do is make my primary account my current email of [email address] and remove the [email address] all together.

At some point in time, I would like to delete the [email address] domain altogether since I own it.

Thanks for your help,

-- Donnie

Solved 5 10

How do I remove an old email address permanently from Firefox account?

[redacted] @yasodhara.org is an email account I haven't used for many years. It is administered by an organization. I would like to remove the account permanently. Please… (xle nububuwo)

[redacted] @yasodhara.org is an email account I haven't used for many years. It is administered by an organization. I would like to remove the account permanently. Please advise.

Thank you

Open 6

Can't add secondary email

Hello, I'd like to add a secondary email to my Mozilla account and change my primary email address. Unfortunately, when I try, I get a security prompt asking me to enter … (xle nububuwo)

Hello, I'd like to add a secondary email to my Mozilla account and change my primary email address. Unfortunately, when I try, I get a security prompt asking me to enter the code sent to my original address. I no longer have access to the original email address, so I can't input the code. Is there any other way I can change my primary email address?

Open 2

Some of your emails are coming to my new address, but some are still coming to the old address,

I recently updated my primary email address in my Mozilla/Firefox account, and deleted the secondary email address. But while some of your emails are coming to the new a… (xle nububuwo)

I recently updated my primary email address in my Mozilla/Firefox account, and deleted the secondary email address. But while some of your emails are coming to the new address (hc3baldwin@gmail.com), some are still being sent to the old address (chuckbaldwin@juno.com), then Juno forwards them to the new Gmail address. The header info shows that they came via Juno. I don't understand why all references to the old Juno address haven't been deleted from my account.

Open 1

My account mail adress was hackt. I can´t use it any more. How can I change the adress in my account?

Ich want to change my e-mail adress. It is not possible, because I will receive an e-mail to my old e-mail adress, which isn´t active any more, becaus it was hacked. What… (xle nububuwo)

Ich want to change my e-mail adress. It is not possible, because I will receive an e-mail to my old e-mail adress, which isn´t active any more, becaus it was hacked. What can I do?

Open 1

How to delete a saved card under my account?

My previous card that was linked to my account was cancelled due to fraudulent activity so I am removing it as a payment method from various services. Under Manage Paymen… (xle nububuwo)

My previous card that was linked to my account was cancelled due to fraudulent activity so I am removing it as a payment method from various services. Under Manage Payment Methods, I only see the option to add new cards/payment methods or edit them (i.e. change the expiration date, zip code, etc.). However, there doesn't seem to be an option to delete payment methods. How do I delete a saved card under my account?

Open 3 1 20

Secondary Email Issue

My choice for a secondary email is taken according to your program but I own it. I must have created a different Firefox account in the past which I don't use anymore. Ho… (xle nububuwo)

My choice for a secondary email is taken according to your program but I own it. I must have created a different Firefox account in the past which I don't use anymore. How can I free up that email address? [redacted from public] @gmail.com

Open 1

I keep getting an error message when trying to make changes to my account, "Incorrect email case". It's not incorrect though.

I keep getting an error message when trying to make changes to my account, "Incorrect email case". It's not incorrect though. I'm talking about changes like password chan… (xle nububuwo)

I keep getting an error message when trying to make changes to my account, "Incorrect email case". It's not incorrect though. I'm talking about changes like password change and so on.

Open

Need to change associated email because old one was hacked, but adding an email to my account requires a code sent to the email that was hacked.

My old gmail that was associated with my mozilla account was hacked and lost forever. I'm trying to change the email that is associated to my mozilla account to my new on… (xle nububuwo)

My old gmail that was associated with my mozilla account was hacked and lost forever. I'm trying to change the email that is associated to my mozilla account to my new one, but there is no button to change or remove my primary email. I clicked "Add secondary email" hoping I could add my new gmail as a secondary then swap it to primary, but adding a secondary email requires a 2fa verification code sent to the gmail I no longer have access to, and I don't see any bypass options. How can I change the email associated with my mozilla account without access to the old one, or do I have to abandon this mozilla account and make a new one?

Locked 1 10