Thunderbird Community Forum

After updating to Thunderbird version 140.0esr, I am unable to create a new email. Clicking “Write” or “New Mail” does nothing – no compose window opens. However: • Receiving and replying to emails works normally • Safe Mode does not resolve the issue • Disabling all add-ons has no effect • Reinstalling Thunderbird did not help • I confirmed I am using version 140.0esr

Hi I have a company email account with a large amount of emails accessible from several computers. I created a local folder in Thunderbird on my NAS drive and directed the locations to it on my computers. I have emails sorted by year, as well as received and sent. When I open the program, I can see the email subject, recipient, and date. However, I can't open any of the messages; both the quick preview and the separate window show a white background. What's the problem?

On one of my email accounts when I start a new email message the page fills with this - -- PK?????!?A�.f?T????[Content_Types].xml �??(�?���n�0?E���?�� �tQUUH?},�HM?��?��/����;@��(?�I6H0s�=?xF��V� |���d� H?�[!M����[�H�?�?LY?9�B ����h�u??T���E����?�YȬ?���z�"���:�X �~0x�ܚ?&��� ��??l�b��� ɷ��$�Mc��?�+��@�j<�p�a�)�Y�:]?q@��2T�=a!]�Æ����?��}���R@2e>�3�]tm����Fev��?�- ɡ�Wn�[?!�w�*k+�I����?q� \���폇?Qp ��s/�?�W��c�?R`��?\?��xj��?��mNEb��[?p?���?��:Ł?�(O�um"Z�=?T�@�8�M�8�?��?PK?????!?�?��N????_rels/.rels �??(�?���j�0?@���ѽQ��?�N/c��?�??[IL?��j���<��?]�aG��ӓ�zs�Fu��]�?�U �� ��^�[��x����1x�p�?���f��#I)ʃ�Y?��??������?�*D��?i")��c$���qU���~3��1��jH[{?�=E��?��?~

What settings do you suggest to allow access to my att email account? I am using Thunderbird V 140.0.1 esr on an iMAC running iOS 10.15.7. The attached screenshots show the results of attempts to re-establish the account and the resulting error messages. It appears that the server settings need tweaking, since the user name and password are those I use to log in successfully to the att account with both Firefox and my iPhone. Thank you, Vince K.

Hi, at the top of the picture are 6 emails. Towards the bottom, highlighted in blue, is another email, RPAiken4@gmail. How can I get that one to be in the group of 6? TYIA

Windows 11 64bit. I have Outlook and Gmail accounts. About 6 months ago the Outlook accounts stopped sending messages. Ok, I can live with that as I only use them sparingly. I tried lots of tweaks from this forum but none worked. I am not technically minded so I may have interpereted the wrongly. After the last update 9/10 July 25, the Outlook accounts fail to open. Says something about cookies not enabled on browser. I added the logins to the exceptions but no change. The cookies show on the list as on the PC. So I can't use Outlook anymore. Gmail. Now I can't send any messages from Gmail accounts. Just waits ages and says try again. The email I was replying to disappeared from my inbox when I logged through Google Gmail account. It shows on Thunderbird. I also tried to set up a new Gmail account on Thunderbird, would let me. So now, Thunderbird is useless to me. Shame, I liked it and even donated. How could something go from good to useless in one update?

My filters seem to work for emails received but not for ones I've sent. I use the rule "From, To, CC or BCC" combined with a persons email name (i.e. preceding the @ sign) and while From works the To doesn't and remain in my sent folder. Periodically I have to use "Run Filters on Folder" or "Run Now" from within the Sent folder to move everything to their respective folders. Do I have to have a separate rule just for "To"?

I recently added the Send Later add-on, but, when I click on the "Send Later" button, a pop-up briefly appears for a fraction of a second and then disappears. Is there any solution to this? Thank you in advance.

My green "New Message" button has stopped working for some reason. I've tried switching it off then back on but it still won't work. so at the moment I can't create new emails. Regards William

I had to get a new laptop for widows 11 as my old one could not upgrade from windows 10. I trasferred my old laptop to new, but when I downloaded new Thunderbird, my address books did not come over. Where are they and how can I import them to my new laptop? I do not know what version Mozilla Tb that i was using. Please help

I'm recovering from a HDD crash that damaged the boot sector only, my files were unharmed. I am/was using Thunderbird. My Roadrunner IN BOUND e-mails were saved on the Roadrunner servers and successfully downloaded to the new Thunderbird client installed on my new hard drive. But none of my SENT e-mails were stored by Roadrunner.

I want to find my old HDD file of SENT e-mails only and move it to my new drive so they'll load in my new Thunderbird. Roadrunner support said they should be on my old HDD but because my old Thunderbird settings were in POP while my new Thunderbird is in IMAP, the file may not be compatible. Of course they gave me incorrect settings also, so not sure if that's accurate.

Regardless, even if incompatible, I want to have some way to access my old sent e-mails for tax and other purposes.

Please help!

Thanks Theo

new password for email has been accepted by the server host but not being recognized by Thunderbird.

IE: I can sign in to sprctrum.net but cannot add xxx@tampabay.rr.com email address to Thunderbird. I have gone to settings/passwords and first simply changed the existing password to a new one (the same as spectrum.net). Didn't work, then I deleted the whole account in passwords and tried to add it back in but still got this same message.

Authentication error. Show less

Unable to log in at server. Probably wrong configuration, username or password.

Failure to download email from Optus. I have spent a number oif hours to no avail talking and typing with the Optus staff regarding this problem. 1. I can send email from TB but cannot receive. 2. I can see the incoming emails in their Webmail site. 3. Optus confirm my settings are correct for both the mail server and SMTP server. When I go to Settings> Security > Passwords > remove server so I can re-submit my password, the only one showing is the SMTP server. Should the incoming mail server also be shown?

I am frustrated and ready to dump TB but have bee with it many years and don't want to start again with another programme as I am 83 and am partially blind. Please can anyone assist?

When I click on a folder with multiple messages, each of which has a thread with multiple messages, all of the threads are automatically expanded. If I collapse each message thread, leave that folder, then return to that folder, all of the message threads are again fully expanded.

Is there a way to stop this automatic thread expansion each time a folder is opened?

Ciao :)

I used to use these add-ons

Old Icon Phoenity Buttons Phoenity Icons

to make Thunderbird more attractive, but now I'm having constant problems. The interface has become schizophrenic, and every time I open it, the icons have a different style, so I've been forced to disable the add-ons.

The question is, are there any supported add-ons left? I can't find any on the website. :(

Hi,

I'm trying to add another account to my Thunderbird client (already have 2, a IMAP account, and a Hotmail/Live/Outlook), but i keep getting the error "Exchange auth error" and no possible way to manually configure the server or anything, despite the mail server not being an exchange server. Following this, it just freezes the view, although i can close the popup by pressing escape.

is this a bug in the most current version of Thunderbird, or am i doing something wrong?

This happens about every three or four major updates: After the programmers monkey with the interface, part of my personalizations disappear. This time, it's the text menus at the top of the screen. (And it's two computers since the last time I had a solution to this.)

The "menu hamburger" is not sufficient for touch-typists. I want the icons off to the right of the text menus, on the same line, the way it's been possible to establish since Tbird was in the low-30s for version numbers. Instead, the update refused to respect my personalizations, and hid the menu bar completely and makes it impossible to combine with the icons. I dimly recall that there was an about:config solution to this in earlier versions, but can't remember or find it (or confirm it would work with Eclipse).