Thunderbird Community Forum

When I try to fetch mail on Thunderbird for my gmail account it seems to load forever (no explicit error is shown, which is annoying in itself).

On a different computer I tried adding the same gmail account to Thunderbird; authentication through Google worked, but then Thunderbird got stuck loading on the last step.

On mobile, if I swipe down to update my mail it also starts loading forever.

Conversely, if I log into gmail by browser it all works correctly.

Hello! I have a calendar connected via DAVMail (Exchange Server 2019), everything works. But when I create an event in the calendar and start adding participants, autocomplete does not work (there is no list to choose from the address book).

I have an LDAP address book configured for Global Address List (GAL) exchange.

I also imported the address book to Cardbook via .vcf.

How do I set up autocomplete in the calendar? (When writing an email, autocomplete works)

Hi our Kaspersky detected objects but unfortunately our antivirus can't delete all the detected. I try to uninstall the thunderbird but still unable to delete the virus's message.

Hope get the assist for your team.

thank you

Have not received any new emails past 2 weeks on laptop. I can’t even log in. Not problem receiving on desktop computer. Our internet server said no problem on their end. I followed solutions in Download manual. Got to last step on each one but always said configuration problem with user name or password. Of course won’t go any further. I’m lost!!!

got a new PC, trying to add my email accounts to thunderbird. everything is working except for my hotmail account. I have tried reinstalling, changing settings etc. I removed my account from thunderbird on the old PC tried adding it to the new pc and I just keep getting this error "Exchange auth error" I cannot change the 02uthentic type as i cant add the outlook account. I have no problems adding it back to the thunderbird on the old pc. I have changed my password 4 times thinking it was the problem but nothing. this is what i get everytime.

I have signed into the web and made sure the "imap is on to allow other apps, programs etc" still get nothing. I downloaded the thunderbird app to my phone to try and i have no problem adding my hotmail account. it's only on this new pc with thunderbird, both tunderbirds are the same build# 140.2.0 on both new and old pc.

any help would be awesome, thank you

I have tried for weeks to fix this. On my webmail both email addresses work well with passwords. And I have two windows computers and one the thunderbird works well no problem in getting and sending emails. On the other I receive the emails okay and it's set up just as the other in incoming and outgoing settings and passwords but doesn't send emails as the server times out it says in error message.

I used to troubleshoot when Thunderbird would fail to download new messages by looking at the last successfully downloaded email. But I can't find the error log. I'm pretty sure older versions allowed you to see the error log under Tools. But it isn't there and developer section is not helpful. I have tons of message filters going into folders so it is impossible to identify the last successful email download.

How am I to fix this issue if there is no longer a way to see failed email downloads via the error log?

I wasn't happy with the UI changes burying the menus into the hamburger on the side, but figured I could live with it. Not sure the benefit, maybe it looks cleaner? But removing functionality at the same time is really NOT helpful.

Anyone have any ideas how to find the error log or find the email causing Thunderbird to stop seeing downloadable emails?

I am 100% positive that I have changed my password at least once in the 12 years I've used Thunderbird. Now I want to change it again. I figured this would be an easy answer on the help desk, but I read five answers that were all different. Some of them made no sense. I am using Outlook, so I tried there. I was able to sign in to MS Outlook, but even there couldn't find a way to change the password.

We are changing several passwords due to a news article in June about cybersecurity. We are slow getting around to all of them.

I looked under settings and security. I may be blind, but I just can't find anything.

Thunderbird has put itself into the system tray, even though I have it checked in settings not to.

At the same time, another email app which was there and is set to minimize into the system, Mailwasher, that I need to be there, isn't. I checked with that tech support, but they couldn't help. There is room for both.

Since the two software "events" occurred at the same time, it's too coincidental that one didn't affect the other. So I'm hoping someone has a suggestion to tell T-bird NOT to put itself in the system tray.

Thanks.

I want to switch to Thunderbird from Outlook (desktop). I'm following the procedure below but without sucess.

I'm on Windows 10. Outlook is set as the default e-mail app. Thunderbird is installed. Both Outlook and Thunderbird are set up with identical multiple profiles. I open one of the profiles in Thunderbird and go to Tools > Import and select "Import from Outlook". When I select the Outlook import line, an error message appears stating "! No profile found". (See image)

More info: Outlook (part of Office 2016) is a 32-bit install. Thunderbird is a 64 bit install. Outlook is set up as SMTP/POP3, whereas Thunderbird is (currently) set up as SMTP/IMAP.

I'd like to know what I'm not doing so I can move my Outlook to Thunderbird before transitioning to Win 11.

All suggestions that will help me move over to Thunderbird will be appreciated.

Thank you.

I am running Thunderbird on Windows 11 Pro. I have notifications turned on because I like getting Windows notifications for incoming mail as it is received. The problem though is what happens when I use the PC after it has been in sleep mode for a period of time. When I wake the PC from sleep, I will begin getting notifications for all emails received during the period when it was sleeping. The notifications come one after another and it can sometimes take several minutes to get through all of them. Is there a setting somewhere that will prevent individual notifications being sent for each email like that?

Have had embarrassing situations where I am not receiving responses from the sender under the sender's name. The two individuals that I wrote to responded to me but I stumbled across their responses under a vendor where the sender was "Resupply". That is just one example. This never used to happen previously. How do I "un-group" so I actually receive the email response from the actual, current sender?? I am not a "techie" and therefore need responses where I can easily follow the directions.

I recently started using Thunderbird for my verizon/aol account. Aol helped me and there were many problems. I thought everything was OK. When I logged on this morning, my messages were there. After going through today's messages, I left Thunderbird.

When I tried to send a message there are problems. First, no new messages downloaded, which is unusual. Second, when I clicked on 'new message' nothing happened. When I click on the TB icon on my desktop, it wants to start off at the beginning downloading and installing. Since I've already had a hard time with this, I will not attempt it by myself.

Yesterday I was able to type out an email, but TB would not send it. After aol worked with it, I could send out an email.

I think some of the problem is related to the fact that my email account is @verizon, but it is now serviced through aol.

I use Thunderbird to receive my GMails. In Thunderbird I place emails in different folders with no problem. After a while I wish to delete some of them I no longer wish to retain. I use the delete function and they go into the delete folder. In the previous version of Thunderbird you were able to Empty the deleted folder and it would feed back and delete them from Gmail as well. In the current version I cannot find where to do this. I need to do this because of the number there are and storage problems. How do I do this please?

When trying to open a link through my email I get an error links were able to be opened before now for the past two days they will not open and they are opening when we try manually through the different browsers like chrome or edge but not when clicked on the link from the email.

My gmail password was changed outside of Thunderbird, and now I can't access my Thunderbird account. What must I do? Do I need to create a whole new account?

Please contact me at < [edited] @tarshish.org.il>