Firefox Community Forum

Hello, I've got a problem with my account after something log me off the account for no reason then I put in new password and boom nothing my all passwords are gone please these passwords are really important for me, I need them back and I will be thankful if I could get any advice how to get them back because I had something around 100 of them now I got one only one please help me out im freaking out.

I have several saved cards in 152.0.1 (64-bit). When on a payment site the drop-down list shows up as expected, so the extensions.formautofill.creditCards.supportedCountries is correct and working (GB). Also address filling still works, as does saved passwords,

However if I try to "Manage payment methods" the resulting list in "about:preferences#managePayments" is blank. (see image)

I have tried toggling on and off "save & autofill" and restarting, but nothing helps.

Adding a new card works, and the new card appears in the drop-down list on a payment form, but still nothing appears to edit or remove in the settings. How an I edit this list?

PS: I have disabled ALL extensions.

Constant crashes bp-07e6bd5a-eaf4-4e9e-a224-b75ed0260619 19/06/2026, 12:31 pm bp-9bd4fea4-296b-4c4a-9cc8-344360260619 19/06/2026, 12:31 pm bp-47fde74e-85ba-4f4d-b475-0929f0260619 19/06/2026, 12:31 pm bp-ded4dabf-31e4-41e9-85ba-933320260619 19/06/2026, 12:31 pm bp-5feafc6b-6731-4a06-9d4a-5f48b0260619 19/06/2026, 12:31 pm bp-3091f1cd-61ea-4c95-96de-6047d0260619 19/06/2026, 12:31 pm bp-9dd887f1-04ea-48e5-8862-beb1b0260619 19/06/2026, 12:31 pm bp-29458f5d-3f64-44af-b78f-cb46f0260619 19/06/2026, 12:31 pm bp-44751d5e-15ef-4742-a2c8-baaba0260619 19/06/2026, 12:31 pm bp-b2bf8034-8cae-4f15-b36b-008bb0260619 19/06/2026, 12:31 pm bp-97ed66a5-2427-453e-b777-7d4ab0260618 19/06/2026, 6:08 am

Tabs will crash over and over again. I can barely look at any given page for longer than a minute or two. What happened?? Firefox was never like this before. It just crashed in the middle of me typing this LMAO. Using Brave in the meantime. This is ridiculous.

My Firefox is set to auto-update and did so Wednesday night, so it's currently 152.0.1 (64-bit). Since then, it’s been virtually unusable on my home computer (a 2017 iMac Intel Core i5 running Ventura 13.7.8).

I’ve changed nothing about the way I browse, yet having multiple tabs open at a time makes the application either non-responsive and I have to force quit or makes it crash (from today: bp-3c95c176-fde2-40e4-a61c-c5c080260619 bp-7ebe2fc9-0be2-4db2-b0e3-675df0260619 bp-bfe86698-eaf0-4cd2-96c3-ed20b0260619

It crashed four times yesterday as well, but I inadvertently submitted ALL previously un-submitted crashes, so I'd have to dig through to find ones from June 18th).

I can't get most websites to load. I cleared all my browsing data this afternoon in the hopes that it would help, but now I'm having trouble logging into sites like Facebook, Instagram, etc.

Videos on any platform will not load, let alone play. Instagram, YouTube, Peacock (which I think was having an outage last night), Twitter, BlueSky, etc. YouTube BRIEFLY loaded and played a video last night but there was no audio. I tried searching a word’s pronunciation in Google, no audio. It will not play audio on any music sites (SoundCloud and Bandcamp; they both show that the music is playing, but the indicator bars do not move on either site, and again, no audio).

I believe this is an update issue because work computer (MacBook Air, 2017 running Monterey 12.7.6) is using Firefox 151.0.1 and everything is working as normal there (fortunately I leave Firefox open all the time on that computer so it hasn't auto-updated). It had also been running fine BEFORE the update.

Any ideas on a fix?

When there is a field to fill in my credit card info, the info will appear and let me select the CC I want to use but when I move away from the field the CC info goes away.

Product: Firefox for Windows

Hello,

I am returning to Firefox after many years and have recently reinstalled the browser. I logged into my old Firefox Account, but it immediately started syncing my old data (passwords, bookmarks, extensions) from years ago, which I no longer want.

Here is my dilemma:

I cannot simply turn off Sync. I want to use Sync for my new data (new passwords and bookmarks) moving forward, so keeping Sync enabled is necessary.

I cannot find an option to manually delete old data on the Mozilla account website. The "Delete Synced Data" option mentioned in some older guides does not seem to appear on my current account management page.

Is there a way to completely wipe the historical Sync data from the Mozilla servers so I can start fresh with a clean cloud, while still keeping the Sync feature active for my future data?

Any advice or solutions would be greatly appreciated. Thank you!

Hello, My problem is that I can't log in to my account. Since I logged in a long time ago, it asks for email verification, but this email provider is no longer available. How can I log in this way? Thank you!

Firefox has been laggy at times lately on my PC (Windows 11 Home, Firefox 152). I have tried some fixes with no success (clearing the cache, deleting YouTube cookies, using the User-Agent Switcher, etc.) Other browsers appear to be unaffected. I first noticed this on YouTube, but it seems that other websites are affected as well.

Need an update for the update. My Mozilla settings say my operating system (Ubuntu 22.04) handles the updates, and it's a deadend. I can only use my browser for one minute before it freezes and a force quit is necessary.

12 hours ago Firefox stopped working .No reason ; no changes just the following message including access to this site.So now I have to access with edge . Secure Connection Failed

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

duplicate of /questions/1588543 thread

Need an update for the update. My Mozilla settings say my operating system (Ubuntu 22.04) handles the updates, and it's a deadend. I can only use my browser for one minute before it freezes.

I have just been on the phone with my bank after arguing with their bot!

I was having trouble on their website, so they gave me some instructions over issues I was having on their website. I followed their instructions, but the changes I made were not registered. Suddenly, a message came up on my screen from the bank telling me that my firefox is not up to date, as it was only on version 152.0. I then checked to find that Firefox has just released an update to version 152.1.

Thinking that this should not really affect my connections with my bank, I looked up this forum to find that other users have had similar problems, and when investigated, it was the banks IT departments that have been too lazy to adjust their systems to Firefox updates. I also noted that last evening we were having buffering problems on our tv, which may or not have anything to do with the update, although I read from Mozilla Support that this too can happen.

Could you please confirm that this is our problem, and that it will soon correct itself. If not, could you please let us know if there are measures being to prevent this in the near future, as although the tv is not important, it has been a little stressful having to make important transactions with the bank.

I ask this with respect, knowing full well that you have provided me with many years of an excellent free service!

I had my desktop computer set up so that al the text was bigger on every page website and I had a contrast theme set up that worked for my vision. But today there was an update, and now I cannot read anything in any of the tabs in the navigation bar. I also can't read any of the text in any dropdown menus for the tabs. It did not effect the size of type of web pages, but it is causing me real problems with navigation. How can I fix this?