Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes in safe mode

  • 3 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 7 views
  • Nuɖoɖo mlɔetɔ Rich Iden

more options

Crashed and when trying to restart will not start. Screen shows trying to connect to web site and crashes immediately. Tried all of the recommendations in the "get help fixing this crash". Downloaded latest version. Held shift key while starting. Still crashes and Mozilla Crash Report pops up.

Crashed and when trying to restart will not start. Screen shows trying to connect to web site and crashes immediately. Tried all of the recommendations in the "get help fixing this crash". Downloaded latest version. Held shift key while starting. Still crashes and Mozilla Crash Report pops up.

Ŋuɖoɖo si wotia

upgrade your roboform to 7.6.3 and try

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (3)

more options

https://crash-stats.mozilla.com/report/index/f0863d2d-4932-41e9-a413-24b712111111
Crash mainly close to startup in [@ DebugBreak ] [@ DbgBreakPoint ] with Roboform

Install the latest version of Roboform - 7.6.2

more options

Ɖɔɖɔɖo si wotia

upgrade your roboform to 7.6.3 and try

more options

I think the problem is solved. I deleted the original Mozilla folder and downloaded version 8 again. It now seems to boot without crashing.

thanks for your responses.