Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when i use firefox 7 and click on the bookmark menu, it leaves an annoying image of the bookmark window on my desktop that I can't get rid of.

  • 3 ŋuɖoɖowo
  • 4 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ FlamingBobFox

more options

When I click bookmarks in the Menu Bar, it leaves an image or "print" of the bookmark window on my desktop. It does not go away after exiting Firefox. The only way I can remove this image from my desktop is to restart my computer. It is becoming a bit annoying. I should mention that this problem does not occur when using the bookmarks icon in the Navigation Bar which I never use because I prefer the other. This has been happening in Firefox 4 to 7, but never in earlier versions.

When I click bookmarks in the Menu Bar, it leaves an image or "print" of the bookmark window on my desktop. It does not go away after exiting Firefox. The only way I can remove this image from my desktop is to restart my computer. It is becoming a bit annoying. I should mention that this problem does not occur when using the bookmarks icon in the Navigation Bar which I never use because I prefer the other. This has been happening in Firefox 4 to 7, but never in earlier versions.

Ŋuɖoɖo si wotia

There is probably a glitch in Firefox's graphics hardware acceleration feature, which was introduced in Firefox 4. To turn that feature off:

orange Firefox button or Tools menu > Options > Advanced

On the General mini-tab, uncheck the box for "Use hardware acceleration when available"

This change should take effect after you restart Firefox.

If you miss (or think you will miss) the hardware acceleration feature, you could try updating the drivers for your graphics card to see whether that solves the glitch.

Xle ŋuɖoɖo sia le goya me 👍 2

All Replies (3)

more options

Ɖɔɖɔɖo si wotia

There is probably a glitch in Firefox's graphics hardware acceleration feature, which was introduced in Firefox 4. To turn that feature off:

orange Firefox button or Tools menu > Options > Advanced

On the General mini-tab, uncheck the box for "Use hardware acceleration when available"

This change should take effect after you restart Firefox.

If you miss (or think you will miss) the hardware acceleration feature, you could try updating the drivers for your graphics card to see whether that solves the glitch.

more options

So far so good. I'll let you know if the problem persists. Right now it seems solved since I've made the change you suggested.

more options

Thanks jscher2000 for your quick response. I unchecked the "Use hardware acceleration when available" box as suggested. It solved the problem. Thanks for your help.