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Why does the Firefox Update that I accessed keep running and not complete its task?

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The routine updates that Firefox sends to me have always worked just fine. Now though the latest update I have been trying to access just keeps running and never completes the task. The motion bar that shows the user that the update is running never stops. I have come back minutes later to find the motion bar still running. I have tried to access this particular update several times now and it always does the same thing; just keeps running and never stops.

The routine updates that Firefox sends to me have always worked just fine. Now though the latest update I have been trying to access just keeps running and never completes the task. The motion bar that shows the user that the update is running never stops. I have come back minutes later to find the motion bar still running. I have tried to access this particular update several times now and it always does the same thing; just keeps running and never stops.

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