Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Weather.com interactive radar map won't load

  • 4 ŋuɖoɖowo
  • 69 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ Chris Ilias

more options

I rely on Weather.com's interactive radar map to tell me what rain in my area is doing.

http://www.weather.com/weather/map/interactive/Sevierville+TN+37876

But for the past several weeks, it won't load. Instead of loading immediately like it used to, loading is delayed and I then get a message saying "We're sorry for the delay. A basic weather map is provided below. Please refresh this page to try loading the interactive map again."

What do I need to do to get it working again?

I rely on Weather.com's interactive radar map to tell me what rain in my area is doing. http://www.weather.com/weather/map/interactive/Sevierville+TN+37876 But for the past several weeks, it won't load. Instead of loading immediately like it used to, loading is delayed and I then get a message saying "We're sorry for the delay. A basic weather map is provided below. Please refresh this page to try loading the interactive map again." What do I need to do to get it working again?

All Replies (4)

more options

It turns out that all you need to do is go to:

 Options/Content/Block pup-up windows/Exceptions

and add weather.com to the exceptions list.

more options

Just tried that, no effect. I didn't even have block pop-ups enabled before enabling it and trying that to see if it would work.

I have since found that the interactive radar map at wbir.com/weather is just as good as what weather.com's radar map is

more options

Weather.com and intellicast.com interactive maps quit working for me with the most recent (2012-June) update(s) to v13. Guess I may have to drop Firefox as the solution is clearly elusive and Mozilla site (and google searches) have proved useless. Suggestions I have found to date are useless and its quite nutty that an update to this browser would cause such a headache! Changing pop-up block had no effect. Checked on my firewall/security. Not it. Reinstalled Java. Not it. Note that the interactive maps on both sites work fine on Chrome and IE. Time to leave Firefox I suppose...

more options

Hi ntkf,
You're replying to a thread that is over a year old. You should use https://support.mozilla.org/en-US/questions/new where volunteers can get more details about your setup.

Because this thread is so old and more people might start using it for their own questions, I'm going to lock it.