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Suddenly I could not log in to my Fidelity Rewards credit card so i changed to Microsoft Edge.

Richard

Suddenly I could not log in to my Fidelity Rewards Elan credit card. I called Elan and they said that Firefox was the problem and I could go over to the dark side and log in using Microsoft Edge. That worked. Can you fix Firefox or walk it back to the way it was where I could log into my credit card?

I believe this is today's version of Firefox. PC is running Windows 11. Another PC running Windows 10 with extended updates has the same problem logging to my credit card, but have not tried this hack (use Edge) on it yet.

I was on the phone for 30 minutes with the most helpful, patient, and intelligible CS rep that I have ever had. She was from the Elan credit card company.

Suddenly I could not log in to my Fidelity Rewards Elan credit card. I called Elan and they said that Firefox was the problem and I could go over to the dark side and log in using Microsoft Edge. That worked. Can you fix Firefox or walk it back to the way it was where I could log into my credit card? I believe this is today's version of Firefox. PC is running Windows 11. Another PC running Windows 10 with extended updates has the same problem logging to my credit card, but have not tried this hack (use Edge) on it yet. I was on the phone for 30 minutes with the most helpful, patient, and intelligible CS rep that I have ever had. She was from the Elan credit card company.

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