Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.
Wode archive me

wonky text incoming messages

Thunderbird Languages
Ed replied
annanaimus
annanaimus

Some email messages have wonky text - how to fix this in Thunderbird?

Same question for how to fix in Firefox.

See attached screen shot.

Thanks

Some email messages have wonky text - how to fix this in Thunderbird? Same question for how to fix in Firefox. See attached screen shot. Thanks
Screen ƒe photowo kpe ɖe eŋu

All Replies (1)

Ed
Ed
  • Contributor Ga 25 wo
  • Moderator

Try turning off hardware acceleration.

For TB:

- go to TB Menu > Settings and enter 'hardware' (no quotes) in the search box 

  - uncheck 'Use hardware acceleration when available'

- close the tab and restart TB

For FF:

Try turning off hardware acceleration:

Go to FF Menu > Settings and enter 'hardware' (no quotes) in the search box

- uncheck 'Use recommended performance settings'

- uncheck 'Use hardware acceleration when available'

- close the tab and restart FF