
Mail headers showing but content not visible
Older messages in Thunderbird are listed but their content is not showing. I have been using TB forever and I never had that problem before. It is POP3. When I try Folder Repair, the program simply throws out all messages whose content is not accessible (so if my Sent folder has 40,000 messages it comes back with a Sent folder of 2,000). Clearly something got corrupted but I am not sure what. In the picture below, the header is visible but (a) not clickable (different header showing) (b) no content is displayed. I used to copy the content of the TB folder to my laptop and back (while keeping different profile names assigned during installation. The problem seems to have started when I changed profile names and began using identical profile names on both the desktop and laptop. Also, the total size of the folders is around 65Gb, in case there is a size limit. Any ideas? Thanks
All Replies (1)
Please ...
- Start Windows in safe mode with networking enabled - https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode
- Still In Windows safe mode, start Thunderbird in Troubleshoot Mode - https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird
Does problem change?
Also, what is your full version number?