Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

address book will not store a hotmail address correctly in a list if it has an underscore in address

  • 2 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 3 views
  • Nuɖoɖo mlɔetɔ philkirkley

more options

When I enter an address like fred_bloggs@hotmail.com into a mailing list in Thunderbird, it gets automatically altered to "fred_bloggs@hotmail.com <fred <fred_bloggs@hotmail.com>" [sic - no closing >]. If I enter fred.bloggs@hotmail.com it is ok - but it's the wrong address! Thunderbird 91.7.0 (64-bit) running under Windows10 Home 21H2 on Dell Inspiron 3891 8gb RAM. I see there was a fix in this area in 91.7.0. </p>

When I enter an address like fred_bloggs@hotmail.com into a mailing list in Thunderbird, it gets automatically altered to "fred_bloggs@hotmail.com <fred <fred_bloggs@hotmail.com>" [sic - no closing >]. If I enter fred.bloggs@hotmail.com it is ok - but it's the wrong address! Thunderbird 91.7.0 (64-bit) running under Windows10 Home 21H2 on Dell Inspiron 3891 8gb RAM. I see there was a fix in this area in 91.7.0.

Ŋuɖoɖo si wotia

I can't reproduce this: if I open a mailing list and add fred_bloggs@hotmail.com, then close the list and open it, it appears correct as in the attached picture. TB 91.7/W10. Same result if fred_bloggs@example.org is a contact in the address book and added to the list by drag and drop.

Does the same thing happen in safe/troubleshoot mode (hold Shift when launching TB)?

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (2)

more options

Ɖɔɖɔɖo si wotia

I can't reproduce this: if I open a mailing list and add fred_bloggs@hotmail.com, then close the list and open it, it appears correct as in the attached picture. TB 91.7/W10. Same result if fred_bloggs@example.org is a contact in the address book and added to the list by drag and drop.

Does the same thing happen in safe/troubleshoot mode (hold Shift when launching TB)?

more options

Hi SF - thanks for your reply. You are right, fred_bloggs... does work ok, but it didn't before. I did try entering troubleshoot mode and it was the same. This was after looking at address book and finding four entries for the real address I was trying to add (for my wife - her id). I also tried deleting these and exiting and restarting a couple of times, but it persisted. I played around using a period rather than underscore, and that seemed ok. However, I did not send an email to that (fictional) address. Yet when I looked again at the address book just now (the problem was still there) a second address using period was there. I deleted it and it now works ok. So, sorry to waste your time, but... something happened... I removed duplicates and did the equivalent of pulling the plug out a few times, removed that odd variant, and now it works. Thanks anyway!