Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Can't connect to separate work VPN when Mozilla VPN is disconnected

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 14 views
  • Nuɖoɖo mlɔetɔ JC

neutral
neutral
more options

I currently have to use the same Mac (Catalina 10.15.7) for both work and personal use. The former requires that I use the work VPN (through Forticlient), however, when I disconnect from the Mozilla VPN or quit the app, I can't connect to the Internet or log in to my work VPN.

Is there a way that I can keep both VPNs and use them separately? Thanks for your help.

I currently have to use the same Mac (Catalina 10.15.7) for both work and personal use. The former requires that I use the work VPN (through Forticlient), however, when I disconnect from the Mozilla VPN or quit the app, I can't connect to the Internet or log in to my work VPN. Is there a way that I can keep both VPNs and use them separately? Thanks for your help.

neutral trɔe

Ŋuɖoɖo si wotia

Hello,

You can try uninstalling the Mozilla VPN, go to system preferences > Network > Wi-fi (make sure to remove the lock in order to be able to make changes) > advanced > DNS, and if DNS server 10.64.0.1 is showing, remove it from the list.

That should fix your internet connection, then try reinstalling the VPN again and it should work normally.

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (1)

JC
JC Mozilla Staff
more options

Ɖɔɖɔɖo si wotia

Hello,

You can try uninstalling the Mozilla VPN, go to system preferences > Network > Wi-fi (make sure to remove the lock in order to be able to make changes) > advanced > DNS, and if DNS server 10.64.0.1 is showing, remove it from the list.

That should fix your internet connection, then try reinstalling the VPN again and it should work normally.