Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't install my existing e-mail adres on Thunderbird

  • 1 ŋuɖoɖo
  • 2 masɔmasɔ sia le wosi
  • 5 views
  • Nuɖoɖo mlɔetɔ Matt

more options

For my work i have to install multiple e-mail accounts on Thunderbird. We also have a manual that describes which outgoing and incoming server we have to use and all of the other information needed to complete installation. However the button 'done' isn't an option. I've tried re-test multiple times but nothing works. Thunderbird keeps saying 'Thunderbird failed to find settings for your e-mail account'.

For my work i have to install multiple e-mail accounts on Thunderbird. We also have a manual that describes which outgoing and incoming server we have to use and all of the other information needed to complete installation. However the button 'done' isn't an option. I've tried re-test multiple times but nothing works. Thunderbird keeps saying 'Thunderbird failed to find settings for your e-mail account'.

Ŋuɖoɖo si wotia

I suggest you consult you employers IT people. Often that error is caused by an anti virus program malfunctioning and disabling the anti virus to find out may well upset the employers IT team.

Xle ŋuɖoɖo sia le goya me 👍 1

All Replies (1)

more options

Ɖɔɖɔɖo si wotia

I suggest you consult you employers IT people. Often that error is caused by an anti virus program malfunctioning and disabling the anti virus to find out may well upset the employers IT team.