Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Flame: Bad call quality (microphone?)

  • 2 ŋuɖoɖowo
  • 4 masɔmasɔ sia le wosi
  • 5 views
  • Nuɖoɖo mlɔetɔ feklee

feklee
feklee
more options

I'm using a Flame with a German Telekom SIM in the first slot. Call quality seems good to me, but people on the other end repeatedly complain that they can hardly hear what I say, and - no - it's not because of what I say. ;-)

Is this likely a hardware (microphone) or a software issue? What can be done to fix it?

I also wonder if I can get the phone repaired. The only decent alternative seem to be the Z3 and the Z3 Compact, and they're quite expensive.

Update: Probably not a microphone problem. I also have the issue when using a Bluetooth headset.

I'm using a Flame with a German Telekom SIM in the first slot. Call quality seems good to me, but people on the other end repeatedly complain that they can hardly hear what I say, and - no - it's not because of what I say. ;-) Is this likely a hardware (microphone) or a software issue? What can be done to fix it? I also wonder if I can get the phone repaired. The only decent alternative seem to be the Z3 and the Z3 Compact, and they're quite expensive. Update: Probably not a microphone problem. I also have the issue when using a Bluetooth headset.

feklee trɔe

All Replies (2)

Andrew
Andrew
  • Moderator
more options

You should probably update your Flame to a newer build which should resolve this issue.

feklee
feklee Biabia la
more options

Thanks for the suggestion, Andrew!

According to conversation partners, the update did have a positive effect. Still, quality doesn't seem to be great with the Flame. I just received an FX0, and I wonder how it compares in terms of call quality.

feklee trɔe