Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes I can be typing an email or trying to browse and it will freeze on me or it just crashes.

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ FredMcD

more options

I have gone through and checked all things for updates, I have also uninstalled and reinstalled and it is still crashing on me.


This is the last crash code I got:bp-d06eb1e6-1035-434c-805f-e74b22150819

I have gone through and checked all things for updates, I have also uninstalled and reinstalled and it is still crashing on me. This is the last crash code I got:bp-d06eb1e6-1035-434c-805f-e74b22150819

All Replies (1)

more options

The crash report flagged these programs;

tmmon.dll = No results found tmmon.sys = Kesafe Kernel Mode Driver

TmFFExt2.dll = 趨勢科技 OfficeScan 用戶端 = Trend Micro OfficeScan Client

utildebuglog.dll = Trend Micro Inc

TmUmEvt.dll = No results found

atidxx32.dll = Advanced Micro Devices = http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64

npToolbarChrome.dll = Trend Micro Titanium = Trend Micro Inc

TmBpFfCore.dll = Browser Exploit Prevention - Trend Micro Browser Plug-In


Check the above for updates / reinstall.