Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost bookmarks AND lost saved passwords

  • 2 ŋuɖoɖowo
  • 5 masɔmasɔ sia le wosi
  • 6 views
  • Nuɖoɖo mlɔetɔ rfmelendy

more options

Firefox refreshed on me without warning. All bookmarks were lost. Also all saved passwords were lost too. Folder appeared on my desktop called "Old Firefox data." Not sure where to go from here. Very frustrating.

Firefox refreshed on me without warning. All bookmarks were lost. Also all saved passwords were lost too. Folder appeared on my desktop called "Old Firefox data." Not sure where to go from here. Very frustrating.

Ŋuɖoɖo si wotia

Bookmarks > Show All Bookmarks > Import & Backup > Restore > Choose File

That file may be there in the folder

Xle ŋuɖoɖo sia le goya me 👍 3

All Replies (2)

more options

Ɖɔɖɔɖo si wotia

Bookmarks > Show All Bookmarks > Import & Backup > Restore > Choose File

That file may be there in the folder

more options

rfmelendy said

Firefox refreshed on me without warning. All bookmarks were lost. Also all saved passwords were lost too. Folder appeared on my desktop called "Old Firefox data." Not sure where to go from here. Very frustrating.

Hello Saurabh -- thank you kindly for your help. It solved the issue :)