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When I try to restore to a W7 restore point - it fails because the mozilla sync profile name is not the same.

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I am trying to restore my W7 computer to a previous restore point. I have around 20 previous restore points available and everyone of them gives me an error -- saying they could not complete because the mozilla profile file could not be found. This has started happening since I started using sync/

Any solutions?

I am trying to restore my W7 computer to a previous restore point. I have around 20 previous restore points available and everyone of them gives me an error -- saying they could not complete because the mozilla profile file could not be found. This has started happening since I started using sync/ Any solutions?

All Replies (3)

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by the way -- windows 7 on a samsung RF511 running the most current mozilla version.

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Hello there,

Try to create a new profile as a test to check if your current profile is causing the problems.

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Hope this helps!

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You can do a disk check with the chkdsk.exe program.

If you run the chkdsk.exe program from a cmd.exe Command window then you can read the response from the chkdsk.exe program.

Open a cmd.exe window:
Start > Run: cmd.exe <press Enter>

At the command prompt (>) type or Copy&Paste: chkdsk.exe /f /r <press Enter> (put a space before /f and /r)

If you get something like: Would you like to schedule this volume to be checked the next time the system restarts? y/n then answer the question with "Y" and close all programs and reboot the computer.