Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Wotu tread sia eye woyi archive me. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.
Locked Wode archive me

Thunderbird Is Randomly Generating A Phony Name on my outgoing emails - How to fix?

Thunderbird Troubleshooting
rrkfilms replied 12 ƒe siwo va yi
rrkfilms
rrkfilms

Hi:

Some of my email recipients are reporting a fake name (not mine) listed with my email address: "Jimmy James." This problem appears to be limited to smartphone users, but it is completely random; some use gmail accounts, some do not.

This name is not part of my thunderbird identities (I checked).

My hosting company says this is not being caused by them so I am baffled!

Hi: Some of my email recipients are reporting a fake name (not mine) listed with my email address: "Jimmy James." This problem appears to be limited to smartphone users, but it is completely random; some use gmail accounts, some do not. This name is not part of my thunderbird identities (I checked). My hosting company says this is not being caused by them so I am baffled!

All Replies (2)

Fabián Rodríguez
Fabián Rodríguez

Please do not post the same question again, it makes it harder to focus our attention on the issue and may doesn't make good use of volunteer contributor resources.

rrkfilms
rrkfilms Biabia la

Apologies; I was hoping to find someone who has a better understanding of the details of my issue, which I have shared in detail more than once already. Example: I already know this is the effects of some sort of spam or malware, but due to its random nature of occurrence, it's not a typical incident.