Unable to View Email Contents

Hi, I use Thunderbird as my e-mail client and have been saving e-mails from the inbox into a shared folder on my internal server for many years now. Normally, when I do… (cytajśo wěcej)

Hi,

I use Thunderbird as my e-mail client and have been saving e-mails from the inbox into a shared folder on my internal server for many years now. Normally, when I double click to open an e-mail saved into the shared folder, the e-mail will open in Thunderbird and I can click reply, forward, etc. However, since June 17, 2025, whenever I open these e-mails saved in the shared folder, only the subject of the email and two rows of menu bars (i.e., File, Edit, View, Get Messages, Write, Tag, etc.) appear, but the contents of the e-mail do not, including sender information. I've attached a screenshot so you can see what I mean (ignore the black background which I have set). Even though I can click "Messages" --> "Reply" in the menu bar, the composition window that pops up does not show any details of the e-mail I am responding to. However, if I transfer the e-mail file from the shared folder on the internal server to anywhere in my computer, say, the Desktop, the file will open normally in Thunderbird and display all contents normally. Would appreciate it if anyone could help me figure out how to solve this problem. My colleagues and I all need access to these e-mails saved in the shared folder so we can't keep saving them on to our computers. Thanks so much!

Pšašany wót wužywarja Caroline Wong pśed 1 dnjom

Mail headers showing but content not visible

Older messages in Thunderbird are listed but their content is not showing. I have been using TB forever and I never had that problem before. It is POP3. When I try Folder… (cytajśo wěcej)

Older messages in Thunderbird are listed but their content is not showing. I have been using TB forever and I never had that problem before. It is POP3. When I try Folder Repair, the program simply throws out all messages whose content is not accessible (so if my Sent folder has 40,000 messages it comes back with a Sent folder of 2,000). Clearly something got corrupted but I am not sure what. In the picture below, the header is visible but (a) not clickable (different header showing) (b) no content is displayed. I used to copy the content of the TB folder to my laptop and back (while keeping different profile names assigned during installation. The problem seems to have started when I changed profile names and began using identical profile names on both the desktop and laptop. Also, the total size of the folders is around 65Gb, in case there is a size limit. Any ideas? Thanks

Pšašany wót wužywarja tcorat1 pśed 1 tyźenjom

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New Message button

My green "New Message" button has stopped working for some reason. I've tried switching it off then back on but it still won't work. so at the moment I can't create new e… (cytajśo wěcej)

My green "New Message" button has stopped working for some reason. I've tried switching it off then back on but it still won't work. so at the moment I can't create new emails. Regards William

Pšašany wót wužywarja billblock pśed 1 dnjom

Not working button New Message after automatic update ver 140

Tomorrow on my private computer Dell E7450 program Thunderbird after automatic update to ver 140 for windows10 64bit and not working button "New Message". This email wor… (cytajśo wěcej)

Tomorrow on my private computer Dell E7450 program Thunderbird after automatic update to ver 140 for windows10 64bit and not working button "New Message". This email working on POP and SMTP settings. Please help me. Mail : r.mleczak@interia.pl Regards Robert

Pšašany wót wužywarja r.mlynska12 pśed 1 dnjom

How DID I import a single (also need multiple) .EML file into TB 115.10 -- and now can't duplicate (no extension needed)?

After wasting hours trying “this and that” – I did successfully "import" (not in the “import” menu) a single .EML (text) email file into my TB 115.10 e-client? I can’t re… (cytajśo wěcej)

After wasting hours trying “this and that” – I did successfully "import" (not in the “import” menu) a single .EML (text) email file into my TB 115.10 e-client? I can’t remember how – and can’t duplicate it.

Yes, I know there’s an “extension” to do this, but if I did it only with TB 115.10 – why deal with the paranoia of permissions (must have access to everything)?

I need to “move” about 4000 emails from an ancient ISP (still used, too) into my TB 115.10 e-client – to then move to ”Folders” and then archive off-line. I can download emails (to my folder) from the ISP only individually as .EML files – and did get one successfully into TB (it reads [looks about the same] as an email “retrieved” by TB).

I can only “download” individual ISP emails (their rules, programming) so, hoping to set up a macro to “download” about 100 per day. My ISP inbox is almost full every day with new emails that must be deleted or “moved” due to new emails arriving every day.

Any ideas – or better still step by step suggestions?

Responses in Spanish are fine – French or Portuguese workable.

Dru DruPub@OneImageDru.com

Pšašany wót wužywarja Dru pśed 1 dnjom

Onetel E-mail

Had a 'Onetel' e-mail address for years and have had the same issues with it a few times where as it just 'drops out. Have been on here before and received good advice.… (cytajśo wěcej)

Had a 'Onetel' e-mail address for years and have had the same issues with it a few times where as it just 'drops out.

Have been on here before and received good advice. Last time it dropped out apparently because it didn't know the servers name and that was it it didn't want to play any more. I am determind to get this working again so that I can send from One Tel. It has a Forwarder to another account so I still get the messages. Also have gone in via TalkTalk (who apparently now own Onetel and can receive the messages on my phone (iPhone13) but very hard to reply from it. Any help to get this account up and running from my Desktop gratefully recieved.

Thanks, Dick.

Pšašany wót wužywarja Dick Goodwin pśed 1 dnjom

New Folder ordering incorrect with version 140 (bug1973085)

I just updated to version 140.0 and now my subfolders are out of order. Is there a fix for this, short of fixing it manually? I miss how they were automatically alphabeti… (cytajśo wěcej)

I just updated to version 140.0 and now my subfolders are out of order. Is there a fix for this, short of fixing it manually? I miss how they were automatically alphabetized. That went away when manual reordering was implemented. I can't grab a bunch at the same time and move them, since the order is so messed up.

Pšašany wót wužywarja David pśed 4 dnjami

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Connection to server xxx@xxx.com was reset error

I exported up my Thunderbird data to an external hard drive from my PC in Croatia which I have been using there for the past year. I am in South Africa now for a few mon… (cytajśo wěcej)

I exported up my Thunderbird data to an external hard drive from my PC in Croatia which I have been using there for the past year.

I am in South Africa now for a few months and imported the data to my laptop with a new Thunderbird installation.

I have 5 email accounts on one domain, and 1 on another domain.

When I checked for new mail, I was asked for passwords for the 5 accounts on the one domain, and after entering this, the new emails came through fine.

However the one email account on the other domain did not ask for a password, and when I connect I get a message: "Connection to server xxx@xxx.com was reset" I can send emails with this account, but cannot receive any.

Interestingly, I have a previous installation on a desktop PC here in South Africa with the same email accounts. I tried that specific email account and it connects perfectly. The settings are exactly the same.

How do I solve this on my laptop?

Pšašany wót wužywarja Shaver's Den pśed 1 dnjom

Using 128.12, prev.opened and left open emails no longer show, just blank tabs

There were prob 20 or so, but now just blank tabs. My In Box and incoming email still show OK and I can read those in a new tab. but what about the old ones? And if I can… (cytajśo wěcej)

There were prob 20 or so, but now just blank tabs. My In Box and incoming email still show OK and I can read those in a new tab. but what about the old ones? And if I cannot recover, how can I remove those blank tabs. Deleting the usual way does not work.

On Windows 10. I wonder if Co Pilot has something to do with it

Thanks Tealeaf

Pšašany wót wužywarja Tealeaf pśed 1 dnjom

Tbird vs Outlook 2021

I'm currently on Office Outlook 2021......something happened and the license became invalid....according to Msoft.....I will have to re-purchase.......bought if it at hug… (cytajśo wěcej)

I'm currently on Office Outlook 2021......something happened and the license became invalid....according to Msoft.....I will have to re-purchase.......bought if it at huge discount on ebay so should have expected this... I'm investigating moving to Tbird.....but I have some questions.... 1. The importation of PST file seems rather complicated....is there an easy way to do this...??? 2. In Outlook I use the email....calendar....and notes.....I have a lot of notes as this is how I keep track of what I do for my clients......If somehow I import my PST file into Tbird....does all the email...calendar and notes come with it or just emails...??? 3. I POP Gmail into Outlook....but Gmail requires an App Password......can Tbird handle this..??? 4. My current PST file is about 3gb in size....Can Tbird handle this large amount of data..???

Thanks in advance for any assistance the community can offer... Steve

Pšašany wót wužywarja stevem5000 pśed 1 dnjom

Inbox auto-scrolling after reading messages (bug1968967)

Hello, My Thunderbird is on 140.0ESR - just updated yesterday. This morning I am noticing that when I open an email to read, and then close it, my inbox automatically sc… (cytajśo wěcej)

Hello,

My Thunderbird is on 140.0ESR - just updated yesterday. This morning I am noticing that when I open an email to read, and then close it, my inbox automatically scrolls from the top of the box to the place where that just read email is located. It used to just close and I could open the next one - now it goes through this momentary, fast scroll and then stops at the most recently read. It doesn't seem to matter if there are unread messages in the mailbox - it does the same thing when all messages have been read.

Very strange behavior - and just started with 140.0ESR.

Any ideas appreciated. Thanks!

Pšašany wót wužywarja TNorth pśed 2 dnjoma

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e-mail attachments (photos)

I have an e-mail account through Thunderbird and for the past week or so have not been able to open attachments (usually photographs). Any advice welcome.

Pšašany wót wužywarja 2041029042 pśed 2 dnjoma

Search in Thunderbird

I have tried searching in my emails in different ways but always get a blank response/screen, which makes no sense - in one inbox or the other, in unified inbox, trying m… (cytajśo wěcej)

I have tried searching in my emails in different ways but always get a blank response/screen, which makes no sense - in one inbox or the other, in unified inbox, trying many different words... Using a Nokia Android, if this is relevant .

Pšašany wót wužywarja Fran Che pśed 2 dnjoma

Thunderbird.

Hi all. Is it possible to send 400 mails and attach different .pdf files.? I have the e-mail list in a cvs file, and 400 *.pdf files placed in a folder. I know that it mi… (cytajśo wěcej)

Hi all. Is it possible to send 400 mails and attach different .pdf files.? I have the e-mail list in a cvs file, and 400 *.pdf files placed in a folder. I know that it might be done i Google mass mail, but I would prefer to use Thunderbird the same way. Does anyone know if this is possible?

Pšašany wót wužywarja henning21 pśed 3 dnjami

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in thunderbird , new mail, I draft a short email and hit send but does not send

In thunderbird. a new shot email is drafted and I hit send drop down says waiting for draft folde r to retain a copy and never sends the email and doesnt appear in se… (cytajśo wěcej)

In thunderbird. a new shot email is drafted and I hit send drop down says waiting for draft folde r to retain a copy and never sends the email and doesnt appear in sent fold?? is my drafts folders overfull of ?? Regards Sven

Pšašany wót wužywarja sven svenson pśed 2 dnjoma

Ordering of folders in Local Folders

Thunderbird 140.0 (64-bit) I cannot reorder some folders within my Local Folders. It only happens with some folders - =not all of them. I can drag and drop the folder to… (cytajśo wěcej)

Thunderbird 140.0 (64-bit)

I cannot reorder some folders within my Local Folders. It only happens with some folders - =not all of them. I can drag and drop the folder to the location I want but for some folders one of the following things happen.

1. The folder immediately return to its original location, that is, I can't move it at all or 2. I cannot drop it where I want but I can drop it in a nearby location and then shuffle the folders around it so it ends up where I want it. For example, if I want to put folder Y between folder X and Z, I can't drop it in that location but I can drop it before folder X (or after folder Z, or in any other nearby location) and then move other folders around so I end up with the correct X,Y,Z order.

In ALL cases, when I exit Thunderbird and then restart it, the folders re-appear in their previous locations - that is, as if I hadn't moved them at all.

This only happens with some folders - and not necessarily the same folders each time - sometimes folders which were in their correct location re-appear somewhere else, but this is a rare event and I've only observed it a couple of times. I have disabled 3rd party backup software in case this was reverse synchronising the files - it was putting the old versions back (a long shot!) but the problem persists.

I have done a clean re-install and are using the default locations provided during the installation.

I could try to create new folders, move the emails to those folders, delete the existing offending folders and then rename the new folders to the desired names and then try move them to the desired locations but this is just a hack and maybe it won't work.

Pšašany wót wužywarja richarda01 pśed 2 dnjoma