Why did my Mozilla browser crash in a why unlike before, and do so repeatedly?

I've been using Mozilla Firefox browser for the better part of the last two decades, having always found it to be the most functional and useful over all competitors, who… (cytajśo wěcej)

I've been using Mozilla Firefox browser for the better part of the last two decades, having always found it to be the most functional and useful over all competitors, who generally seem more interested in raising revenue or spewing puerile and slanted politics. I've been accustomed to the occasional "crashes" and always provided input when they occurred, convinced that the interruptions would be brief and with any issues resolved. Today was different.

Lately, my processor was experiencing some "aging" issues: slowdowns, freezing forcing me to re-start, and random re-starts on its own. Over the weekend I conducted a comprehensive series of diagnostic tests of all features of the operating system. To my relief, the system went back to normal and efficient, including the browser -- for about 2 days.

Early today the browser became slow, eventually inactive, and ultimately crashing 7 times. But all these time were different: my input into the "crash warning box" was not permitted and closing the box only resulted with the next crash. All crashes had the same reason posted on their reports: "Crash Reason EXCEPTION_ACCESS_VIOLATION."

When the crashes finally ended, my browser looked totally unlike it did before:

(1) ALL of the shortcuts I entered on the home page and relied upon for years VANISHED. (2) ALL of the browser windows and the open tabs I was working through at the time EVAPORATED. (3) ALL extensions I saved and used routinely GONE.

By the end of the day, one spent trying to resurrect "my" Mozilla browser with minimal damage, something else disconcerting occurred: the processor's operating system randomly shut and re-started. I don't want to point fingers just yet and allege this was connected with my browser failing, but the coincidence is troubling, one I would recommend looking into. My assistance is, of course, automatic.

--Thanks, Steve Saucedo

Wócynjony 3

Couldn't see password page

I couldn't see password management page. To be specific, I click the "password" option in the top right corner lists. Normally it will show all the website that firefox s… (cytajśo wěcej)

I couldn't see password management page. To be specific, I click the "password" option in the top right corner lists. Normally it will show all the website that firefox saved, but now I couldn't see anything except frame. I will upload the interfance that I see. this problem happend since an update. And problem contines after several patches. The firefox version that I use is "153.0.3(64-bit)" please help!

Wócynjony 14

ChatGPT replies are empty only on firefox

Issue persists on Incognito Mode and it goes away if I use different browser. Since 2 days issue like this happened and it is retroactive meaning all previous conversatio… (cytajśo wěcej)

Issue persists on Incognito Mode and it goes away if I use different browser.

Since 2 days issue like this happened and it is retroactive meaning all previous conversations are also blank, all replies of chatgpt are blank except replies with image generation, those are fine.

Before you recommend me to do something please keep in mind that Incognito itself does not help.

I am able to share that chat, paste it in my firefox and page is blank. https://chatgpt.com/s/t_69f4b354cc188191a7959c2d443fed9d

I can use this adress on different browser and it works fine

Rozwězany 2 50

Unable to change payment method (VPN)

Hi, last year I deleted my paypal account. Before that I deleted all entries and connections to abonnements in paypal. A few days ago i received an e-mail from Mozilla t… (cytajśo wěcej)

Hi,

last year I deleted my paypal account. Before that I deleted all entries and connections to abonnements in paypal. A few days ago i received an e-mail from Mozilla that I should pay my VPN abonnement. I would like to do so, but after logging in, I was shown an error message: "Invalid payment information. There is a problem with your account. Manage payment method."

When I go to "Manage payment methods," no options for other payment methods appear, only a PayPal link. What should I do now?

Thank you for your help!

Rozwězany 3

Why bookmarks and history disappear and reappear spontaneously without any visible reason?

Sometimes, the bookmarks toolbar disappear and the history list became hidden for no clear reason. Then, after I reboot my laptop and log in again, everything is back to … (cytajśo wěcej)

Sometimes, the bookmarks toolbar disappear and the history list became hidden for no clear reason. Then, after I reboot my laptop and log in again, everything is back to normal.

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Where are widgets?

The Mozilla help page says they appear on a new start page. I don't see them. I'm also not clear what they are (other than there is a clock or timer or calendar as one … (cytajśo wěcej)

The Mozilla help page says they appear on a new start page. I don't see them. I'm also not clear what they are (other than there is a clock or timer or calendar as one of them).

Wócynjony 3

lost pinned and other tabs

Today after i restarted my laptop (windows) and then I started firefox all the pinned and also the normal tabs were gone. I tried to follow different indications about re… (cytajśo wěcej)

Today after i restarted my laptop (windows) and then I started firefox all the pinned and also the normal tabs were gone. I tried to follow different indications about restoring the previous session, but nothing showed up. All the tabs are gone.

As I need these tabs and this is obviously an issue of the software, PLEASE FIX THIS ASAP.

Is not possible that this happens every 1-2 months.

Wócynjony

Remove google, bing, ebay, perplexyity firefox 152

In this version of Firefox 152 for windows I'm currently unable to remove search related to google, ebay, perplexity and bing. Please return possibility to remove those c… (cytajśo wěcej)

In this version of Firefox 152 for windows I'm currently unable to remove search related to google, ebay, perplexity and bing.

Please return possibility to remove those completely!

I don't want my browser to have anything to do with those listed above. I have had it removed in previous versions. Why did you add it to browser again?! Why don't you allow to remove it anymore?!

Rozwězany 7 2 30

Shortcuts on homepage missing

Hi, since the last update for Mozilla on my laptop (version 153.0.1 (64 bit), all the website shortcuts in the Firefox homepage that I had pinned have disappeared. I also… (cytajśo wěcej)

Hi, since the last update for Mozilla on my laptop (version 153.0.1 (64 bit), all the website shortcuts in the Firefox homepage that I had pinned have disappeared. I also can't add new shortcuts. I checked in about:config and in browser.newtabpage.pinned the shortcuts are all there. The display settings for shortcuts are active.

Does anyone know how to resolve this?

Kind regards. Stefano Tavella

Wócynjony 3

Tab crash results in new profile

So, similar to this post but I haven't downgraded, only upgraded. OS: Windows 11 (26100.8893) Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:153.0) Gecko/20100101 … (cytajśo wěcej)

So, similar to this post but I haven't downgraded, only upgraded.

OS: Windows 11 (26100.8893) Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:153.0) Gecko/20100101 Firefox/153.0

I can load it up in the morning, load all my standard tabs, then not too long into it a tab will 'crash' and require a reload. The reload then says its a dramatic crash and the whole browser needs to restart. Soft or Hard (i.e. "Exit") restarts always then ask to create a new profile on startup. This means I lose so much configuration (settings, etc) that is not in the Account Sync, meaning huge amounts of time have been wasted setting Firefox back up again every day.

When I go to about:profiles I can see all the old and new profiles (recently cleaned up all the old ones).

I do use my FF Account across various versions of Firefox (run a linux OS that still has a 14x version - need to upgrade OS to get more recent, but its a significant upgrade that had previously failed so not high on my 'want to resolve' list) - all the Windows OS's have the latest FF.

Rozwězany 2