Join the AMA (Ask Me Anything) with Firefox leadership team to talk about Firefox priorities in 2024. Mark your calendar! Thursday, June 13, 17:00 - 19:00 UTC.

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Learn More

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Youtube and Vimeo videos not working - on other browsers OK

  • 5 wótegrona
  • 73 ma toś ten problem
  • 9 naglědow
  • Slědne wótegrono wót alexispf

davroslives
davroslives
more options

As of today I cannot view any Youtube or Vimeo video. On Youtube I get a 'an error occurred' message. On Vimeo, it shows one frame of the video and then just a white screen. If I play the videos on Chrome or Internet Explorer all is OK.

I have not installed anything new to my system and starting Firefox in safe mode or deleting cookies and history changes nothing.

As of today I cannot view any Youtube or Vimeo video. On Youtube I get a 'an error occurred' message. On Vimeo, it shows one frame of the video and then just a white screen. If I play the videos on Chrome or Internet Explorer all is OK. I have not installed anything new to my system and starting Firefox in safe mode or deleting cookies and history changes nothing.

Wšykne wótegrona (5)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

davroslives
davroslives Pšašaŕ
more options

I restored my system to a point about 5 days ago and, so far, everything seems to be OK, Very odd indeed - the only thing installed was a Windows critical update. I'll see how this goes. Thanks for the advise.

sabbarin
sabbarin
more options

I've tried the setting up of a new profile, disabling addons, etc. but still can't get this to work. I also uninstalled and reinstalled flash player and updated jave RE

cheezpleez
cheezpleez
more options

I have this exact problem and just like sabbarin I've tried creating a new profile, disabled add ons, reinstalled flash, reinstalled firefox. Nothing worked. Back to explorer I suppose (where youtube and vimeo are working fine).

alexispf
alexispf
more options

I have the same problem, but I have found that if I execute my FF (14.0.1 with Flash 11.3.300.268) AS ADMINISTRATOR (right click over the direct access or wherever you click to execute as usual) then I can see the videos again. ¿Does it help to any to help to us?