Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Learn More

Cannot log in to bank site - it says I need a newer browser

  • 3 wótegrona
  • 0 ma toś ten problem
  • 3 naglědy
  • Slědne wótegrono wót MikeN23

more options

When I go to my bank's login site, I get a message saying that I need a newer browser. I have the latest version of Firefox, and I used to be able to log in just fine, but I recently reset my browser and I seem to have lost some settings. I have tried adding an exception for this site's cookies in Settings, and I've also tried turning off enhanced tracker, but the site still doesn't work. Is there a way to tell what is broken and then fix it? Thank you.

When I go to my bank's login site, I get a message saying that I need a newer browser. I have the latest version of Firefox, and I used to be able to log in just fine, but I recently reset my browser and I seem to have lost some settings. I have tried adding an exception for this site's cookies in Settings, and I've also tried turning off enhanced tracker, but the site still doesn't work. Is there a way to tell what is broken and then fix it? Thank you.

Wót MikeN23 změnjony

Wubrane rozwězanje

Thank you Robert & James for your replies. I found the problem: when I renewed AVG recently, it came bundled with something called Kamo. I had to add my bank's website to Kamo's list of "Allowed sites", and then it worked fine. Thank you both for your help!

Toś to wótegrono w konteksće cytaś 👍 0

Wšykne wótegrona (3)

more options

Hi MikeN23, User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:103.0) Gecko/20100101 Firefox/103.0 LikeWise/99.6.7665.66

Is AVG capable of spoofing your browser agent?

more options

See also https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

The LikeWise/99.6.7665.66 on end of your UA is confusing the site and should not be there.

Wót James změnjony

more options

Wubrane rozwězanje

Thank you Robert & James for your replies. I found the problem: when I renewed AVG recently, it came bundled with something called Kamo. I had to add my bank's website to Kamo's list of "Allowed sites", and then it worked fine. Thank you both for your help!