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slowly work or stop menu button, bookmark icon(or every icon button), newtap(+button)...etc

  • 4 wótegrona
  • 1 ma toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót FredMcD

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If i open firefox and click menu button or bookmark icon(or every icon button), newtap(+button)...etc then very slowly and no respond or stopping firefox. and show windows messege(Desktop Window Manager) : 문제 서명:

 문제 이벤트 이름:	BEX
 응용 프로그램 이름:	Dwm.exe
 응용 프로그램 버전:	6.1.7600.16385
 응용 프로그램 타임스탬프:	4a5bc225
 오류 모듈 이름:	StackHash_0a9e
 오류 모듈 버전:	0.0.0.0
 오류 모듈 타임스탬프:	00000000
 예외 오프셋:	5ce61000
 예외 코드:	c0000005
 예외 데이터:	00000008
 OS 버전:	6.1.7601.2.1.0.768.3
 로캘 ID:	1042
 추가 정보 1:	0a9e
 추가 정보 2:	0a9e372d3b4ad19135b953a78882e789
 추가 정보 3:	0a9e
 추가 정보 4:	0a9e372d3b4ad19135b953a78882e789

온라인 개인 정보 취급 방침 읽기:

 http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0412

온라인 개인 정보 취급 방침을 사용할 수 없으면 오프라인으로 개인 정보 취급 방침을 읽으십시오.

 C:\Windows\system32\ko-KR\erofflps.txt

when I open safe mode(firefox), it has same problem. when i open safe mode(windows7, firefox both), it has same problem. my computer updated latest graphic driver. and other browers working very well. i think no virus (scanned by Ahnlab v3 internet security 9.0) my firefox verson is 58.0.2 (32bit)

I want use firefox browers. help me.

If i open firefox and click menu button or bookmark icon(or every icon button), newtap(+button)...etc then very slowly and no respond or stopping firefox. and show windows messege(Desktop Window Manager) : 문제 서명: 문제 이벤트 이름: BEX 응용 프로그램 이름: Dwm.exe 응용 프로그램 버전: 6.1.7600.16385 응용 프로그램 타임스탬프: 4a5bc225 오류 모듈 이름: StackHash_0a9e 오류 모듈 버전: 0.0.0.0 오류 모듈 타임스탬프: 00000000 예외 오프셋: 5ce61000 예외 코드: c0000005 예외 데이터: 00000008 OS 버전: 6.1.7601.2.1.0.768.3 로캘 ID: 1042 추가 정보 1: 0a9e 추가 정보 2: 0a9e372d3b4ad19135b953a78882e789 추가 정보 3: 0a9e 추가 정보 4: 0a9e372d3b4ad19135b953a78882e789 온라인 개인 정보 취급 방침 읽기: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0412 온라인 개인 정보 취급 방침을 사용할 수 없으면 오프라인으로 개인 정보 취급 방침을 읽으십시오. C:\Windows\system32\ko-KR\erofflps.txt when I open safe mode(firefox), it has same problem. when i open safe mode(windows7, firefox both), it has same problem. my computer updated latest graphic driver. and other browers working very well. i think no virus (scanned by Ahnlab v3 internet security 9.0) my firefox verson is 58.0.2 (32bit) I want use firefox browers. help me.

Wšykne wótegrona (4)

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Problem signature: Problem Event Name: BEX Application name: Dwm.exe

Dwm.exe = Microsoft Desktop Window Manager

Perform a System File Check to fix corrupted system files

Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://answers.microsoft.com/en-us/windows/forum/all/windows-xp-scan-and-fix-disk-errors/6fe2827a-4be6-4bc1-8083-5139b5aa3a3d

Wiki - Windows 10 System File Check http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93

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Do a malware check with several malware scanning programs on the Windows computer.

Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.


https://support.kaspersky.com/viruses/utility

See also:

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FredMcD// in windows 7 can't use command "Restorehealth" but in process, i know several windows systems file was corrupt. i use in cmd that command : sfc /scannow, but can't restore windows systems file. cor-el// my computer is clean from malware. thank you.

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junsung said

in windows 7 can't use command "Restorehealth"

Where did you see that?

i know several windows systems file was corrupt. i use in cmd that command : sfc /scannow, but can't restore windows systems file.

Can you explain the problem?

Or get more help for this here;

https://support.microsoft.com

http://answers.microsoft.com/en-US/windows/forum/windows_10