Forum der Gemeinschaft Thunderbird

It's outrageous suddenly being locked out of mail box . It contains QC N° of locker containing a food parcel I need to pick up to day.!

I am 87 years old and do not understand what I am supposed to do!!

I want to send messages I delete to a Trash folder on my laptop, rather than the Trash folder on the server. Is there some way to do this? I'm looking at:

Server Settings > Security Settings > When I delete a message

This only gives me the option save deleted messages somewhere on the server.

(I have given up all hope of convincing Thunderbird to download all my messages, but fixing the Trash problem will make the program at least useable, from my POV!)

Thunderbird desktop is set to download all message regardless of age, but only downloaded about a hundred. I'm using IMAP. How can I download all my messages?

Also, how can I stop Thunderbird from uploading deleted messages to the Trash folder on the server? Do I just need to create a new folder in Thunderbird for deleted emails, something like "Garbage"?

Many thanks!

My Trash Folder has disappered, no longer appearing under my email account. I can access only: Inbox, Drafts, Sent, Archives, and Junk. When I try to create a Trash Folder under my email account I receive a message that I already have that folder. I uninstalled, then reinstalled, Thunderbird on the possibility that the program was somehow corrupted, but I still cannot see, nor access, a Trash Folder.

Just installed Thunderbird 143.0.1 (aarch64) on a new Macbook. First email account set up OK, although I can't remember how. Tried to add a second account, and cannot find a way to enter the password; there's no place to do so. This doesn't make sense. Machine is of no use if I can't get emails :-)

Rog

I'm able to add an e-mail account but when I go to add a second e-mail account, when it looks up the information, it just hangs with the circle going around.

This is true for two different user accounts on the same computer.

I've uninstalled and reinstalled Thunderbird but it didn't help.

Thunderbird can't be exited without killing from the task manager or shutting down.

I somehow have two account names, one name is gmail(IMAP), the other just gmail. Messages appear duplicated in each folder but deleting from one does not delete from the other. The gmail(IMAP) is currently the default Identity. Can I just delete one and if so which one should I delete? Thanks for the help

I have lost the toolbar on the new messages page. The toolbar that allows you to change fonts, resize, bold, italics, underline, and more. I have looked for hours to find out how to restore this toolbar. Can anyone help me?

Running into a strange issue where the welcome message page does not go away when clicking between messages. I already attempted to remove the message pane all together. (F8) but nothing seems to make it go away. Usually upon launching Thunderbird it will show the welcome message but will go away when navigating between messages.

When I attempt to add an attachment, sometimes Mozilla crashes. This happens several times a month. Windows 10 Home "File Explorer" pops up & I can be scrolling and it will crash Mozilla. Other times I am selecting the file to attach & it crashes. I am at a loss as to why. I'm using the latest version & "Send later" is my only add-on.

Dobrý deň, mám dlhodobo problém s pridávaním nového emailu v thunderbirde. Pri nástupe nového zamestnanca vždy vytvorím nový email cez websupport, a následne email pridám do aplikácie thunderbirdu v počítači. Vždy to išlo bez problémov, ale teraz keď sa pokúšam pridať nový email, zadám názov a adresu, prebieha konfigurácia a ďalej nič nenačíta. Nechala som to konfigurovať aj hodinu, ale nič sa nestalo. Aktualizácia thunderbirdu je aktuálna.

Vopred ďakujem za odpoveď.

Štrbová

Good morning Is there a way to set up my own preferred default column layout to one that suits me I have 40+ folders and changing every one on new install and when updates are issued is a real pain I am on release 143.0.1 (64-bit) Many thanks John

I have a new PC and want to copy my existing filters on to my new PC. I have 116 filters set up and do not want to have to manually add them. I tried exporting my profile from my old PC but it is 38Gb

02 Oct. 2025

Recently, some automatic updates were made to my Dell desktop. I assume they were updates to the Windows 11 OS.

The updates also caused some changes to my Thunderbird e-mails. The incoming e-mails are formatted differently. I used to get a message, saying that "remote content" in some incoming e-mails had been blocked. I was given the option to show remote content in the incoming e-mail. Now, I no longer have the option to "show remote content".

Please tell me how I can recover the option to "show remote content" on incoming e-mails.

Thank you.

Connie Yanicka

cyanicka46@gmail.com

'For some months Thunderbird is not displaying all the messages received. Inbox says there are nearly 1600 messages in there somewhere, but only displaying about a dozen. Fresh reopening might suggest, say 8 emails have been downloaded, but perhaps only 3 of them show on Thunderbird. If I go on the net to my ISP (Hotkey /iPrimus) the missing ones show up there. I have tried removing and reinstalling Thunderbird without fixing the problem. I tried the repair files button but no difference. Any suggestions? Hotkey say it's not them. I can send a screenshot if needed

I'm moving to a new computer and am having trouble getting the migrated Tags into the correct numerical order, same as on the old computer. Because the numerical order corresponds to keyboard shortcuts, it would be so very helpful. I know there was an extension that allowed you to set the order, but it's listed as through version 38 or therabouts, so I'm not sure if it would work. I figure maybe I could edit a Tag preferences file if it's in some sort of obvious text format. If anyone out there knows, I would be so grateful for your insight. Thanks.

Over a month ago I began experiencing an error message when attempting to send emails from my gmail account using Thunderbird (TB). Error msg reads: Sending of the message failed. An error occurred while sending mail. The mail server responded: Must issue a STARTLS command first. For more information go to: https://support.google.com/a/answer/3221692 and review RFC 3207 specifications. 00721157ae682-765bb916a90sm38332507b3.4-gsmtp. Please verify that your email address is correct in your account settings and try again.***While I have looked at all of this, I can't really find a solution I know how to implement.***

I can send emails using Google webmail and when I do, the emails show up in my TB Sent items folder. I'm totally stumped and considering moving to Outlook. But TB has been perfect for me for years and I want to stay with it. Any help will be much appreciated!

I want to add school e-mail account to Thunderbird cause I already use Thunderbird for my private e-mail. If I try to connect the school e-mail account to Thunderbird, it loads and loads and loads but never gets the IMAP and SMTP settings from the server. It tried to add the account in a new install of Thunderbird in a virtual machine and there was the password input at the start to the usual name and e-mail input, when adding a new account. There it worked and Thunderbird got the settings from the server. But I don't want to access my school e-mail account via a virtual machine. I want access through my own PC. So it looks like the server needs the password from Thunderbird to get the settings but there is no way to input it before requesting the server. Or is it? Thanks for help in advance.