Firefox-Hilfeforum

The Samsung page with the products registration: https://www.samsung.com/us/support/account/products/

does not display any products on Firefox and keeps refreshing itself about every 10 seconds or so.

It works perfectly in Chrome on the same computer and then displays the individual Samsung products I've purchased and registered with Samsung.

I want to attach a file and I click on a button (everything works perfectly on Chrome). When I click, in the console I get this error:

(firefox:3264): Gtk-WARNING **: 13:52:46.781: Can't open portal file chooser: GDBus.Error:org.freedesktop.DBus.Error.UnknownMethod: L’interface « org.freedesktop.portal.FileChooser » n’existe pas pour l’objet à l’emplacement /org/freedesktop/portal/desktop

Of course, nothing happens when I click. I have Ubuntu 22.04 and apparently Firefox in installed with snap, and I have this problem since snap is used to install Firefox.

If it's useful:

snap list Nom Version Révision Suivi Éditeur Notes bare 1.0 5 latest/stable canonical✓ base code b3e4e68a 129 latest/stable vscode✓ classic core 16-2.58.3 14946 latest/stable canonical✓ core core18 20230503 2751 latest/stable canonical✓ base core20 20230503 1891 latest/stable canonical✓ base core22 20230503 634 latest/stable canonical✓ base firefox 113.0.2-1 2710 latest/stable mozilla✓ - gnome-3-38-2004 0+git.6f39565 140 latest/stable/… canonical✓ - gnome-42-2204 0+git.587e965 102 latest/stable canonical✓ - gtk-common-themes 0.1-81-g442e511 1535 latest/stable/… canonical✓ - snap-store 41.3-71-g709398e 959 latest/stable/… canonical✓ - snapd 2.59.2 19122 latest/stable canonical✓ snapd snapd-desktop-integration 0.9 83 latest/stable/… canonical✓ -

This message is the last I'm writing before I definitely move to Chrome. I hope I'll get the help I couldn't find on other places (I saw a lot of answers telling to deactivate snap, adding a ppa or some solutions like these).

I don't like Firefox videos showing up in my media player controls, so I turned off media.hardwarekeys.enabled, but it doesn't seem to do anything anymore. I'm pretty sure it used to work at some point, don't know when it stopped working. Even though I have it turned off, videos still appears in the Media Player on my panel, and I can play and pause them with the play/pause button on my keyboard. I have also tried disabling dom.media.mediasession.enabled, but that doesn't help either.

KDE Neon 5.27 Firefox 113.0.2

OS: Ubuntu 20.04 Firefox 113.0(64 Bit )

I am building a website on my hard drive just using files. EX: file:///home/username/notes/main.html <a href="/home/username/folder/file.txt"></a>

I put an anchor link in the html source , and when I click on it I want it to open file.txt with gedit. I can get c files to do it , but .txt files open in Firefox.

I would like to be able to reset links on a webpage to be as if I have never clicked on them, but I am unable to do so. I have tried:

-Resetting all of the cookies, history, etc for that individual website. -Removing the URLs from the links in question from my browser history. -Downloading this extension: https://addons.mozilla.org/en-US/firefox/addon/remove-visited-link/ and using it -Going into settings and changing the visited link color.

Nothing has worked so far. One thing about the website in question is it has its own unique color for visited links---I am wondering if that is causing this? Additionally, this persists whether or not I am signed in to this website.

Thanks.

Summary: Firefox fails to load many sites, and some will kill the entire browser.

I recently updated from Ubuntu 22.10 to 23.04, which included an upgrade to Firefox. I originally had trouble with tab/window dragging operations causing the entire desktop to crash.

Removing the snap and installing from the Firefox maintained PPA fixed this issue, but a number of others remain. (Detail on this part over here on the ubuntu forums if interested)

Now many google sites simply show the loading error for ever and never recover. Some URLS can kill the browser completely. For example, this one from the Mozilla website: https://support.mozilla.org/en-US/kb/websites-show-spinning-wheel-never-finish-load The error message is attached.

I am happy to perform more tests and provide more diagnostic if it will help. That same URL works fine from the chromium browser on the same desktop systems,as does every other site I've had issues with.

System details: Ubuntu 23.04 64 bit Firefox 113.0.2 Intel_R_ Client Systems NUC7i7BNH (Intel® Core™ i7-7567U) Intel® Iris® Plus Graphics 650 (Kaby Lake GT3e) (KBL GT3) Gnome 44.0 Wayland WS

Hello, the Firefox app often stops responding when I have multiple tabs open or when a more demanding process is running in a tab. Also, Firefox stops responding when I copy a screenshot. I have tried the browser without any extensions and the problem persists. I use EndeavourOS based on Arch linux, I use the current version of the system and Firefox.

Hello Volunteers,

Ubuntu crashes while moving around a Firefox tab with a mouse, IF the mouse cursor goes thru the top bar of the laptop screen. I am using Firefox V 113.0.2, Build ID: 20230522193126 on Ubuntu 23.04. This could be an Ubuntu problem or a Firefox problem.

Thanks Dilip Deodhar

I am working on a new computer with Kubuntu and have FF installed via .deb.

On my previous computer, I could drag files from the downloads dropdown (eg download a file and then drag it into gmail as an attachment).

Now this is not possible. Instead, I need to go to the downloads folder in order to drag and drop a file. An extra step and rather annoying.

The problem is persists in Safe Mode.

Is there any way to get the old functionality back?

Sometimes when a a browser add-on is having trouble, I removed it, then hit undo, and sometimes it works again after that adds it back on. I thought I'd do that today since some were showing blanks instead of their icons. I did one from the manager just fine, but when I removed one from the toolbar instead of the manager, no undo option was presented, and I don't recall which it was. How can I undo, or view recently removed extensions?

I use Firefox on Ubuntu 22.04, and my system has 16GB RAM. I have been facing this problem of frequent crashes for the past few months. By crash, I mean not Firefox alone, but the entire system. I use several apps and run several processes that require great compute resources, often simultaneously. I have narrowed the cause of frequent system crashes to Firefox alone; the system rarely crashes when I use other resource-heavy apps. Due to this, I have to restart my system several times a day.

Before this problem arose, I would use multiple tabs (including YouTube, often 10+, close to 20) and multiple windows (2+). Such usage very rarely caused crashes, which is why it is surprising that Firefox now causes the entire system to simply hang sometimes with as low as 3-4 tabs.

I have disabled Hardware Acceleration, refreshed Firefox, even tried disabling WebGL. I also tested it after removing all add-ons, but it still didn't help (I use only 2 add-ons: a simple wide-spectrum ad-blocker and an EPUB reader). Even in troubleshoot mode, Firefox will cause my system to heat up, although it takes some more effort to crash in this case. I use one of the standard themes, so it could not have been the problem.

Many people report Firefox crashes, but in my case, Firefox causes my entire system to crash. How do I fix this issue? Thank you in advance.

Everything under Logins and Passwords, and Forms and Autofill is unchecked. A "Primary Password" has never been set in firefox.

Can't get it to stop asking, which is made worse by the fact that nothing is selected to prompt it nor is anything stored for it to use.

Hi Folk,

Firefox runs perfectly smooth in 3840x2160, so this is not a perf issue. However when switching from onboard laptop screen (2k) to my external WQHD screen, Firefox does not refresh, not reacting to input or mouse until I switch back and forth from another window. So it only refresh/repaint when main window looses and gets focus.

I have to restart firefox to make it works again.

Configuration: Linux debian stable (11) (same on PopOS) CPU: intel 8550 / GPU: Intel HD 620 RAM: 16Gb External monitor connected through usb-c 3.1

It does the same with Thunderbird. My Qt apps and terminals (alacritty) are not impacted.

I very rarely reopen my apps because I also very rarely power off my laptop and use sleep mode instead (usually times between actual shutdowns are around a week). So ubuntu snap likes to update apps regardless of app being closed or not. And once in a while I get my firefox instance closed without me doing it, this would be fine if after reopening it all my tabs were in the same place (or at least I could restore them), but they all gone. I can't restore a session, I only have my history and have to reopen all of them manually.

Please don't tell me to use laptop like a normal person or that I can just listen to ubuntu warnings about updates and close software once in a while. The point is that I don't have this issue with other browsers (also using chrome and brave). If one of this counterparts shuts down unexpectedly it always suggests to restore your session on startup. I know firefox has this feature, but it seems to not work in this exact scenario.

When I print to a PDF file, Firefox changes internal links (#go-there) to full external links (either https://the.website.tld/paper.html#go-there or file://home/me/paper.html#go-there).

This is obviously wrong, since the links are internal to the document.

How to I change this behavior?

Thanks.

Hi,

I seem to having multiple problems with Firefox over the last few weeks...

This problem is - I can't unblock popups. I have got popup blocking enabled, with a couple of Exceptions - it's been working fine until I wanted to use it today. I have tried turning off popup blocking, re-entering the exceptions - nothing is helping!!!

Does anyone know what to do?

Thanking you Pedro