Forum der Gemeinschaft Firefox

Hello. My email account on Firefox that i have is not being saved but my password is when signing into a cruise line company. I have to type my Firefox email address in every time but my password is working. I have both of them saved into your password saved. The weird thing is that if i save email address and password and use Chrome both of them works just fine to sign in. Any help would be appreciated. Thanks.

Over the past couple of weeks, I've had problems loading pages on Facebook and Instagram. The FB feed fails. I see a couple of stories, then no more. Or I don't see video and images, instead getting a blank box and a description of what it shows. Instagram just keeps the white page and doesn't load anything. Going through solutions, I tried troubleshooting mode. That didn't help. Then there was the suggestion to try another browser. I have no problems using Edge. Has Microsoft done something to stop these sites working? I'm running Windows 10 Home, 64 bit and Firefox 138.0.4 on my PC

After the last Firefox update, every time I touch my tablet screen the onscreen keyboard pops up. I figured out how to turn the onscreen keyboard off completely, but I don't want that. I want the onscreen keyboard to still pop up when I put the cursor in a search box.

Using payment cards my saved card has the correct date when I look at saved cards. When I use the payment option and select the card offered it puts in an incorrect date (-6 years). I chage this manually and it asks to update the card details, to which I answer 'Yes'. When I go to use it again the same scenario plays out.

Any idea wy this would be, I've flushed the cache and memory but still the same.

A few weeks ago, just after I tried to delete the cache and tracking cookies from Firefox (using AVG TuneUp, which seems to have taken more than I asked it to remove), my browser started refusing to load any new sites, or reload inactive tabs, once I had been using it for about five minutes after rebooting it. It also crashes completely when I try to download or upload anything after that point, which is irritating but does mean I have some crash reports to share (bp-5a7c5f6e-0d55-451a-8b2b-15b360250524 is the latest one). I've tried everything I can think of or find on the Internet - Troubleshoot mode, disabling and re-enabling hardware acceleration, refreshing the browser, uninstalling and re-installing it with and without restarting the computer in-between (which seemed to work for a while), culling tabs (although, if I'm reading the crash reports correctly, lack of memory isn't the issue after all; certainly, Chrome doesn't have the same problem even when using more memory than Firefox did), even running diagnostics on my computer's RAM and hard drive - but nothing's fixed it. What might be going on, and how can I solve this problem?

Hello!

I've installed a couple of dark mode extensions since I can't use Dark Reader and NordPass at the same time due to a bug. I wanted to disable / uninstall them, but I can't find them anywhere when I go to about:addons and they're not showing up in the mini-menu on the toolbar.

Is there a way for me to still find them so that I can remove them?

Thank you very much for your help in advance!

I've explored this extensively. I have a number of locally hosted webservers, mostly wifi routers and the like. I am unable to access ANY of them via firefox on mac. Safari can access them, and firefox on windows can access them, but firefox on mac can't. Also: chrome on the same mac also fails the same way. Trying to add an ssl cert exception in firefox settings doesn't work, after keying the url and hitting the button it also can't access the cert to add the exception with. This is something that used to work with firefox on mac, but at some point mac changed and is blocking both firefox and chrome. Apparently safari was adjusted to match the change, and firefox/chrome simply need to catch up?

every time I try to log in to my hotmail account, I get this: "Please retry with a different device, use a VPN, or other authentication method to sign in. For more details, please see https://go.microsoft.com/fwlink/?linkid=2317517" this has started today...have been using Hotmail and Firefox for years, now all of a sudden this happens? why isn't firefox allowing me to use hotmail?

I have to do a clean install of Windows, how do I save all my firefox bookmarks and passwords as well as Thunderbird addresses and any other info I might want to import back into Firefox and Thunderbird once I've installed windows again.

How does one get rid of things like this: ad.doubleclick.net

This is one of several plagues on my PC. Another is googleadservices.com. They appear, hijack searches, making it almost unusable, and I can not locate the app, program, or add on anywhere.

One of the add-ons I use has been permanently disabled. However, the email that the developer received says "Users who have previously installed your add-on will be able to continue using it." Why can't I use it?

I use several browsers and when it comes to functionality I consider FFox to be the best however with 1 major drawback - it's speed / lag issues which is why I stopped using it as my primary browser and only as secondary one

I can have 2 different Chromium based browsers open simultaneously and while this impacts the performance somewhat if I open Firefox and another browser responsiveness grinds to a halt (sometimes even crashes)

Even just starting Firefox by itself takes 5x as long as other browsers

So I'm wondering is Firefox just more resource intensive or is there something wrong with my setup?

The main difference between my Firefox install and my other browsers is the number of Bookmarks (10000s) due to me having it installed for much longer so is it possible for a large number of Bookmarks to slow the browser down even when not open ?

Other possible causes I read elsewhere are 'Cookies and site data' (currently around 50mb)

I clear the 'Temporary cached files' & 'Browsing history' on regular basis so they shouldn't be an issue

The add-ons I have installed are NoScript , Ublock Origin & Firefox Color

In regards to troubleshooting is it possible to install a 2nd install on the same system simultaneously without overwriting the current one ?

Thanks

After a recent update, certain websites (like Youtube) leak script that remains even after the tab is closed, until Firefox is closed. When one of these websites is accessed for the first time, a second tab opens and quickly closes, as if a popup was blocked. One way I can observe this behaviour is that the NoScript extension will detect script for that website on ALL tabs, even blank ones, with the "(sidebar?)" annotation. With Youtube I managed to prevent this by disabling Service Workers in about:config, but for example with tenor.com the behaviour continues to occur even then.

Websites I observed this behaviour on so far: youtube.com (until Service Workers were disabled) tenor.com nami.news

Is this a bug? I have also observed the same behaviour on a different PC for Youtube until I disabled Service Workers on that installation. What should I do?

Hello, I recently had 20+ tabs open in Firefox. I moved 1 tab of the 20 to be a separate page and closed the other tabs. Now I am unable to re-open the other tabs through the 'Recently Closed Tab' feature. That feature only shows a few new tabs I opened on the separate page. Is the only option to painstakingly search through history over several months to re-open several tabs I had open for several months? Thank you the feedback, Ken

Good day, I have Firefox 138.0.4 running on Windowx 11 24H2. PC details as follows: CPU = Ryzen 5 2400G RAM = 32GB GPU = RTX 3060Ti 8GB Connection is 50/25Mbps fibre connection

My issue is that when watching F1 from the following site: https://f1tv.formula1.com/, after some time (it differs in how long it takes to manifest), the stream starts to stutter. Note, it is NOT buffering, it is like the stream gets "stuck" or freezes for an instant then continues. The "freeze" then becomes more frequent and sometimes even lasts for about 2 seconds before resuming. The most important fact about all this is that this does NOT happen when using Google Chrome, hence my suspicion that it is somehow related to Firefox specifically. Does anyone have any idea what is causing this and/or how to fix it, please?

Hello Firefox devs,

First of all - great thank you for this alternative to the status quo.

So - this started some months ago and I thought Youtube implemented some sort of protection so the music sounds obviously different and worse than the original.

But now I played some MP3 files directly from the computer and then played them on VLC player.

Man, I hadn't listened music peacefully for months, because I usually listen my Youtube playlist and it sounds horrible.

Now on the VLC it sounded as it should be and it was a pleasure to listen to, while on Firefox it was s..t

Basically it skips beats, changes tempo, it's subtle but obvious and makes listening music a horrible experience.

The OS is Debian 12 - bookworm, the firefox was always the latest in all these last months, I let it update when it needs to.

It's in virtual machine, but so is VLC and there is more than enough CPU to play a song.

What could it be, is it just me who experiences this?

Thank you for your time.

Hi Guys for the last week when I add HTML to my ebay description it will not save. Ebay have assertained its a Firefox issue and it started around the upgrade of 18th May.

Any help would be appreciated

Thanks

When I open a video in fullscreen mode, the Windows taskbar blocks the video controls at the bottom (as shown in the attached screenshot). I’ve noticed this issue only occurs in Firefox — it doesn’t happen in other browsers. I’ve already disabled all add-ons and started Firefox in troubleshooting mode, but the problem still occurs.

Hello,

NVIDIA RTX Video Enhancements are not working in firefox at all. By not working, i mean neither Super Resolution neither HDR enhancements work at all, not even the badge shows up, and the NVIDIA app reports the status as "inactive". The video is not upscaled, and the content isn't getting put into HDR. It is on globally on my system, and does work on all the chromium based browsers installed on my system, even on the discord app itself.

I tried a latest firefox fresh install, with youtube playback, or just opening a video file directly with the browser. This worked on chromium browsers, but not on firefox.

I'm on windows 10 64bit with a 3060 gpu. (the only gpu in the system.) I have 4 monitors connected, but still get the same issue with only one. Hardware decoding is force enabled, and about:support reports that hardware decoding is supported for H264, VP8, VP9 and AV1 too. I even get the same amount of video-decode usage in task manager on both chromium and firefox while video is playing.

Thanks in advance.

I cannot get my Dashlane extension to work with Firefox but it does work fine with Chrome and Edge so it is not a PC problem on my end. Until this week, it worked just fine. After updated my browser, I can no longer successfully log onto my Dashlane account. I first get a screen asking for my log in email. Once entered, a screed appear with "Performing a security check." This is the point were normally a Captcha screen would appear. Instead, the next screen to appear is "something went wrong. An unexpected error occured during the security check. Please close this tab and try again.". I click on the close this tab button and am sent to a log in page for Dashlane that requests the verification code that was sent to you contact email. No code arrives although I have gotten emails from using the other browsers so it is not a case of blocked emails. This is obviously a security issue but I can't resolve it. I have listed Dashlane as an exception under Cookies and Site Data to allow cookies. I also made it an exception for enhanced tracking protection. No luck. Using firefox 138.0.4 (64-bit) on Windows 11 Need help please!!