Firefox-Hilfeforum

I am still trying to get Firefox to download and install ESR updates with users that never use Firefox. I have GPOs in place and if I open Firefox it will update obviously. If I open Firefox for 5 seconds and close it I do see that the update downloads and eventually installs. I saw an article that states the "Requirements to Run" and wanted to clarify. See below "Firefox must have a default profile, and it must run using that profile at least once after the feature is enabled." Does this requirement mean that Firefox will never update unless it is opened at least once? Why is this a requirement if so. I have Chrome and Edge updating with ease without ever opening it. If I am missing something please help me. Thank you! I can provide anything else you need for clarification.

In our Application URL, we are using self signed certificate. when be browse our App url we are getting this following error message "An error occurred: MOZILLA_PKIK_ERROR_SELF_SIGNED_CERT". Kindly help us to resolve this issue. In other browser the page is working fine.

The problem started recently (perhaps a week ago), after one of the FIrefox updates. WHen I disable an add-on, after several seconds it re-enables itself. All of them, the same way, so it is not like it is a problem with one of them. I cleared FF history, cookies etc, still the same problem. I did not do any changes to the computer.

Application Basics

Name: Firefox Version: 104.0.2 Build ID: 20220902153754 Distribution ID: Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:104.0) Gecko/20100101 Firefox/104.0 OS: Windows_NT 6.1 7601 Launcher Process: Enabled Multiprocess Windows: 1/1 Fission Windows: 1/1 Enabled by default Remote Processes: 18 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false Memory Size (RAM): 7.7 GB Disk Space Available: 259 GB

Crash Reports for the Last 3 Days

Firefox Features

Name: DoH Roll-Out Version: 2.0.0 ID: doh-rollout@mozilla.org

Name: Firefox Screenshots Version: 39.0.1 ID: screenshots@mozilla.org

Name: Form Autofill Version: 1.0.1 ID: formautofill@mozilla.org

Name: Picture-In-Picture Version: 1.0.0 ID: pictureinpicture@mozilla.org

Name: Web Compatibility Interventions Version: 104.6.0 ID: webcompat@mozilla.org

Name: WebCompat Reporter Version: 1.5.0 ID: webcompat-reporter@mozilla.org

Remote Features

bug-1693420-rollout-sponsored-top-sites-rollout-release-84-100: active bug-1712189-rollout-keep-firefox-up-to-date-even-when-it-is-not-ru-release-90-94: active bug-1766618-rollout-disable-websocket-over-http2-release-91-100: active

Remote Processes

Type: Privileged About Count: 1

Type: Isolated Web Content Count: 11

Type: Extension Count: 1

Type: Preallocated Count: 3

Type: GPU Count: 1

Type: Socket Count: 1

Add-ons

Name: Russian Hunspell dictionary Type: dictionary Version: 1.0.20131101.2webext Enabled: true ID: hunspell-ru@dictionaries.addons.mozilla.org

Name: AdBlock — best ad blocker Type: extension Version: 5.1.1 Enabled: true ID: jid1-NIfFY2CA8fy1tg@jetpack

Name: Adblock for Youtube™ Type: extension Version: 6.0.6 Enabled: true ID: {0ac04bdb-d698-452f-8048-bcef1a3f4b0d}

Name: Adblock Plus - free ad blocker Type: extension Version: 3.14.2 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: AdBlocker for YouTube™ Type: extension Version: 0.3.5 Enabled: true ID: jid1-q4sG8pYhq8KGHs@jetpack

Name: AdBlocker Ultimate Type: extension Version: 3.7.19 Enabled: true ID: adblockultimate@adblockultimate.net

Name: Add-ons Search Detection Type: extension Version: 2.0.0 Enabled: true ID: addons-search-detection@mozilla.com

Name: AdGuard AdBlocker Type: extension Version: 4.1.36 Enabled: true ID: adguardadblocker@adguard.com

Name: Amazon.com Type: extension Version: 1.3 Enabled: true ID: amazondotcom@search.mozilla.org

Name: Bing Type: extension Version: 1.3 Enabled: true ID: bing@search.mozilla.org

Name: DuckDuckGo Type: extension Version: 1.1 Enabled: true ID: ddg@search.mozilla.org

Name: eBay Type: extension Version: 1.3 Enabled: true ID: ebay@search.mozilla.org

Name: Google Type: extension Version: 1.2 Enabled: true ID: google@search.mozilla.org

Name: Grammar & Spell Checker — LanguageTool Type: extension Version: 5.4.3 Enabled: true ID: languagetool-webextension@languagetool.org

Name: ImTranslator: Translator, Dictionary, TTS Type: extension Version: 16.24 Enabled: true ID: {9AA46F4F-4DC7-4c06-97AF-5035170634FE}

Name: Multitran popup Type: extension Version: 2.0.0 Enabled: true ID: multitran@flytaly

Name: OneTab Type: extension Version: 1.59 Enabled: true ID: extension@one-tab.com

Name: Scroll To Top Type: extension Version: 4.9.1 Enabled: true ID: jid0-gRmSxW9ByuHwGjLhtXJg27YnZRs@jetpack

Name: To DeepL Type: extension Version: 0.7.0 Enabled: true ID: {db420ff1-427a-4cda-b5e7-7d395b9f16e1}

Name: Undo Close Tab Type: extension Version: 7.5.0 Enabled: true ID: {4853d046-c5a3-436b-bc36-220fd935ee1d}

Name: Wikipedia (en) Type: extension Version: 1.1 Enabled: true ID: wikipedia@search.mozilla.org

Name: Calendar Clarity Type: extension Version: 1.1 Enabled: false ID: {9f88e54c-03a5-47b3-9f79-67be661420e2}

Name: Dictionary Anywhere Type: extension Version: 1.1.0 Enabled: false ID: {e90f5de4-8510-4515-9f67-3b6654e1e8c2}

Name: DuckDuckGo Privacy Essentials Type: extension Version: 2022.8.25 Enabled: false ID: jid1-ZAdIEUB7XOzOJw@jetpack

Name: Multitran Context Menu Search Type: extension Version: 1.22 Enabled: false ID: @multitrancontextmenusearch

Name: Multitran search Type: extension Version: 1.0 Enabled: false ID: {83c9d352-3379-4e8b-b507-ab7cf1062344}

Name: NoSquint Plus Type: extension Version: 62.1 Enabled: false ID: zoomlevelplus@zoomlevelplus.net

Name: Pinned Google Calendar Type: extension Version: 2.2.0 Enabled: false ID: intgcal@egarracingteam.com.ar

Name: Reverso – Translation, dictionary Type: extension Version: 2.2.205 Enabled: false ID: context@reverso.net

Name: S3.Translator Type: extension Version: 6.29 Enabled: false ID: s3@translator

Name: StopAll Ads Type: extension Version: 3.0.5.1952 Enabled: false ID: {6c9d5a11-9d2b-4c10-cd40-61fc083d5001}

Name: Your Package - parcel tracking Type: extension Version: 1.4.9 Enabled: false ID: {610bcb26-5461-4826-a4fe-03c5bc77c0ea}

Name: YouTube Ad Auto-skipper Type: extension Version: 0.5.1 Enabled: false ID: {bd6b8f4a-b0c3-4d61-a0f8-5539d3df3959}

Graphics

Features Compositing: WebRender (Software D3D11) Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (AMD) EGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1 WebGL 1 Driver Renderer: Google Inc. (AMD) -- ANGLE (AMD, AMD 760G (Microsoft Corporation WDDM 1.1) Direct3D11 vs_4_0 ps_4_0, D3D11-8.14.10.630) WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.15727 git hash: 23851a53779d) WebGL 1 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: - WebGL 2 Driver Renderer: WebGL creation failed: * tryANGLE (FEATURE_FAILURE_EGL_NO_CONFIG) * Exhausted GL driver options. (FEATURE_FAILURE_WEBGL_EXHAUSTED_DRIVERS) WebGL 2 Driver Version: - WebGL 2 Driver Extensions: - WebGL 2 Extensions: - Direct2D: true Target Frame Rate: 60 DirectWrite: true (6.2.9200.22164) GPU #1 Active: Yes Description: AMD 760G (Microsoft Corporation WDDM 1.1) Vendor ID: 0x1002 Device ID: 0x9616 Driver Version: 8.56.1.16 Driver Date: 4-25-2009 Drivers: atidxx32 atidxx64 atiumdag atiumdva atiumd64 atiumd6a atitmm64 Subsys ID: 00000000 RAM: 0 GPU #2 Active: No RAM: 0 Diagnostics AzureCanvasBackend: direct2d 1.1 AzureCanvasBackend (UI Process): skia AzureContentBackend: skia AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): skia CMSOutputProfile: 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Display0: 1920x1080@59Hz scales:1.250000|1.250000 DisplayCount: 1 HardwareStretching: both=0 window-only=0 full-screen-only=0 none=0 error=1 GPUProcessPid: 3268 ClearType Parameters: Gamma: 2.2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 0 Decision Log HW_COMPOSITING: available by default D3D11_COMPOSITING: available by default DIRECT2D: available by default D3D11_HW_ANGLE: available by default GPU_PROCESS: available by default WEBRENDER: available by default disabled by env: Not qualified WEBRENDER_QUALIFIED: available by default blocklisted by env: No qualified hardware WEBRENDER_COMPOSITOR: available by default unavailable by runtime: No DirectComposition usage WEBRENDER_PARTIAL: available by default WEBRENDER_SHADER_CACHE: available by default unavailable by runtime: WebRender disabled WEBRENDER_OPTIMIZED_SHADERS: available by default unavailable by runtime: WebRender disabled WEBRENDER_ANGLE: available by default WEBRENDER_DCOMP_PRESENT: available by default unavailable by env: Requires Windows 10 or later unavailable by runtime: Requires WebRender WEBRENDER_SOFTWARE: available by default WEBGPU: disabled by default: Disabled by default blocked by runtime: WebGPU cannot be enabled in release or beta WINDOW_OCCLUSION: available by default VP8_HW_DECODE: available by default VP9_HW_DECODE: available by default REUSE_DECODER_DEVICE: available by default BACKDROP_FILTER: available by default

Media

Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 48000 Roundtrip latency (standard deviation): ... Output Devices Name: Group Speakers (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438445&REV_1003\4&2ab41b84&0&0001 Realtek Digital Output (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438445&REV_1003\4&2ab41b84&0&0001 Input Devices Name: Group Microphone (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438445&REV_1003\4&2ab41b84&0&0001 Line In (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438445&REV_1003\4&2ab41b84&0&0001 Stereo Mix (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438445&REV_1003\4&2ab41b84&0&0001

Enumerate database

Environment Variables

MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\Gregor\AppData\Roaming\Mozilla\Firefox\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\Gregor\AppData\Roaming\Mozilla\Firefox\Profiles\qh1kfsbs.default-1623362503398\crashes\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\Gregor\AppData\Roaming\Mozilla\Firefox\Pending Pings MOZ_CRASHREPORTER_RESTART_ARG_0: C:\Program Files\Mozilla Firefox\firefox.exe MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files\Mozilla Firefox\browser\crashreporter-override.ini MOZ_PLUGIN_PATH: C:\Program Files (x86)\Foxit Software\Foxit Reader\plugins\

Experimental Features

about:home startup cache (browser.startup.homepage.abouthome_cache.enabled): false Cookies: SameSite=Lax by default (network.cookie.sameSite.laxByDefault): false Cookies: SameSite=None requires secure attribute (network.cookie.sameSite.noneRequiresSecure): false CSS: Masonry Layout (layout.css.grid-template-masonry-value.enabled): false Developer Tools: Compatibility Panel (devtools.inspector.compatibility.enabled): true Developer Tools: Service Worker debugging (devtools.debugger.features.windowless-service-workers): false Media: JPEG XL (image.jxl.enabled): false Text Recognition (dom.text-recognition.enabled): false Address Bar: show results during IME composition (browser.urlbar.keepPanelOpenDuringImeComposition): false Web API: WebGPU (dom.webgpu.enabled): false WebRTC Global Mute Toggles (privacy.webrtc.globalMuteToggles): false

Remote Experiments

Important Modified Preferences

accessibility.typeaheadfind.flashBar: 0 browser.contentblocking.category: standard browser.download.always_ask_before_handling_new_types: true browser.download.folderList: 2 browser.search.region: US browser.sessionstore.upgradeBackup.latestBuildID: 20220902153754 browser.sessionstore.warnOnQuit: true browser.startup.homepage: about:blank browser.startup.homepage_override.buildID: 20220902153754 browser.startup.homepage_override.mstone: 104.0.2 browser.startup.page: 3 browser.tabs.inTitlebar: 1 browser.urlbar.placeholderName: Google browser.urlbar.placeholderName.private: Google browser.urlbar.quicksuggest.migrationVersion: 2 browser.urlbar.quicksuggest.scenario: offline browser.urlbar.resultGroups: {"children":[{"maxResultCount":1,"children":[{"group":"heuristicTest"},{"group":"heuristicExtension"},{"group":"heuristi browser.urlbar.suggest.engines: false browser.urlbar.suggest.openpage: false browser.urlbar.suggest.quicksuggest.sponsored: false browser.urlbar.suggest.topsites: false browser.urlbar.tipShownCount.searchTip_onboard: 2 doh-rollout.balrog-migration-done: true doh-rollout.doneFirstRun: true doh-rollout.doorhanger-decision: UIOk doh-rollout.home-region: US doh-rollout.mode: 2 doh-rollout.self-enabled: true doh-rollout.uri: https://mozilla.cloudflare-dns.com/dns-query dom.forms.autocomplete.formautofill: true dom.security.https_only_mode_ever_enabled: true extensions.formautofill.creditCards.used: 3 extensions.lastAppVersion: 104.0.2 font.minimum-size.x-western: 14 font.name.monospace.x-western: Tahoma font.name.sans-serif.x-western: Tahoma font.name.serif.x-western: Tahoma font.size.monospace.x-western: 14 gfx.crash-guard.status.wmfvpxvideo: 2 gfx.crash-guard.wmfvpxvideo.appVersion: 93.0 gfx.crash-guard.wmfvpxvideo.deviceID: 0x9616 gfx.crash-guard.wmfvpxvideo.driverVersion: 8.56.1.16 idle.lastDailyNotification: 1664945967 media.autoplay.default: 0 media.gmp-gmpopenh264.abi: x86_64-msvc-x64 media.gmp-gmpopenh264.lastUpdate: 1655506979 media.gmp-gmpopenh264.version: 1.8.1.2 media.gmp-manager.buildID: 20220902153754 media.gmp-manager.lastCheck: 1665003344 media.gmp-manager.lastEmptyCheck: 1665003344 media.gmp-widevinecdm.abi: x86_64-msvc-x64 media.gmp-widevinecdm.lastUpdate: 1652742180 media.gmp-widevinecdm.version: 4.10.2449.0 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false media.videocontrols.picture-in-picture.video-toggle.enabled: false network.trr.blocklist_cleanup_done: true places.database.lastMaintenance: 1664341169 privacy.cpd.formdata: false privacy.cpd.offlineApps: true privacy.donottrackheader.enabled: true privacy.purge_trackers.date_in_cookie_database: 0 privacy.purge_trackers.last_purge: 1664945968075 privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}] privacy.sanitize.timeSpan: 0 security.remote_settings.crlite_filters.checked: 1656961411 security.remote_settings.intermediates.checked: 1656898409 security.sandbox.content.tempDirSuffix: {eb28580e-c3ba-4dfa-af6e-ce9e2b72b826} services.sync.declinedEngines: tabs services.sync.engine.addresses: true services.sync.engine.addresses.available: true services.sync.engine.creditcards: true services.sync.engine.prefs.modified: false services.sync.engine.tabs: false services.sync.lastPing: 1664981825 services.sync.lastSync: Wed Oct 05 2022 22:00:28 GMT-0400 (Eastern Daylight Time) signon.suggestImportCount: 0 storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1662785938

Important Locked Preferences

fission.autostart.session: true

Places Database

Accessibility

Activated: false Prevent Accessibility: 0 Accessible Handler Used: true Accessibility Instantiator:

Library Versions

NSPR Expected minimum version: 4.34.1 Version in use: 4.34.1

NSS Expected minimum version: 3.81 Version in use: 3.81

NSSSMIME Expected minimum version: 3.81 Version in use: 3.81

NSSSSL Expected minimum version: 3.81 Version in use: 3.81

NSSUTIL Expected minimum version: 3.81 Version in use: 3.81

Sandbox

Content Process Sandbox Level: 6 Effective Content Process Sandbox Level: 6 Win32k Lockdown State for Content Process: Win32k Lockdown disabled -- Operating system not supported

Startup Cache

Disk Cache Path: C:\Users\Gregor\AppData\Local\Mozilla\Firefox\Profiles\qh1kfsbs.default-1623362503398\startupCache\startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: true Wrote to Disk Cache: false

Internationalization & Localization

Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-US"] Default Locale: "en-US" Operating System System Locales: ["en-US"] Regional Preferences: ["en-US"]

Remote Debugging (Chromium Protocol)

Accepting Connections: false URL:

Printing

Modified print settings

print_printer: HP LaserJet Professional P1102w (Copy 1) print.more-settings.open: true print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_bgcolor: false print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_bgimages: false print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_duplex: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_edge_bottom: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_edge_left: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_edge_right: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_edge_top: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_footercenter: print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_footerleft: print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_footerright: print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_headercenter: print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_headerleft: print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_headerright: print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_in_color: false print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_margin_bottom: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_margin_left: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_margin_right: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_margin_top: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_orientation: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_page_delay: 50 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_paper_height: 11.4015748031496 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_paper_id: 513 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_paper_size_unit: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_paper_width: 8.5 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_resolution: 600 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_reversed: false print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_scaling: 1 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_shrink_to_fit: true print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_to_file: false print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_unwriteable_margin_bottom_twips: 230 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_unwriteable_margin_left_twips: 230 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_unwriteable_margin_right_twips: 182 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_unwriteable_margin_top_twips: 230

password listed in the saved logins is correct, but it does NOT export to the bank a/c correctly - it adds one more character, and since I can't "view" it there I don't know what it adds! when i copy and paste it from the saved logons page, it works - but the "automatic" entry onto the bank's sign-in page is not correct, and I can see it has one too many characters there.

Hi Firefox support

I am using Nuance Dragon Professional and trying to install the Dragon extension into Firefox. This is because I am disabled and my hands do not work well See this link https://dnsriacontent.nuance.com/13/setup/ffinstall.html?lang=ENX&browser=firefox

When I hit the install the extension button on the screen nothing happens

I did check to see if this extension was in the Mozilla Firefox extension library and no success

I can make this work with Google Chrome but I would prefer to stick with Firefox Chris Gullett - cg@printstar.biz

SIR/ MADAM

I CHANGE MY OPERATING SYSTEM AFTER THAT I INSTALL FIREFOX AGAIN BUT MY DATA NOT SYNC I USED ALL WAYS BUT I NEED MY LAST DATA PLEASE HELP MY USER ID WORKING GOOD

Hi,

I have browser.tabs.insertAfterCurrent and browser.tabs.insertRelatedAfterCurrent set to false because this is what best suits my needs in most cases. However, there are some occasions when I'd like to open some links in a new tab after the current one and not at the end. Is there a way, shortcut/addon/anything I could achieve this?

Thanks!

I used to open Google-related stuff like Gmail or YouTube in the Personal container using the Firefox Multi-Account Containers extension. Recently, I've decided that I don't want to do it anymore. However, every time I try to load YouTube, it asks me "Open this site in your assigned Container?". Even when I say no and turn on the checkbox "Remember my decision", it still asks it every time.

Is there any way to fix this behavior?

Thank you!

I've checked all the proposed solutions to the topic "access denied" and particularly one which seemed similar to mine but the offered solution didn't work.

the "access denied" is the reply when trying to access the EDF site while, with the same exact configuration, the access is fully accepted with Edge or IE, after the time needed to load and Edge or IE.

I have tried with different commands lie ctrl+w,Ctrl+alt+F4 , like this everything is used to closed current tab or entire browser .I tried the other way right click on tab> close all tabs But i need a shortcuts to close all tabs except the current tab which were using. Could you please help me on this.Which will be more useful to me ..

‘When I try to log on to one particular website I get a quick flash of the log on page then it goes black. If I use Microsoft Edge it opens up as normal. Can you help please’ for ‘Firefox’

Hello, Firefox was working normally and then suddenly this start's to occurred, two days ago. If i am seeing a YouTube video inside another site no problem, but if I try to see the same video on YouTube site it won't play. If I maintain de play button the video play for 1 second and stops, then play for a second and stops again and so on. But in the YouTube mini-player plays normally The problem must be on the profile because the only way to resolve the problem is with a new profile. I have tried with disable extensions and troubleshooting mode and that don't solved the problem. what could be wrong with my profile? because I need this profile!

Thank you Firefox 103 linux

Hello, I manage a High school and after recently reimaging my Machines during the School holiday, I got users complaining that Firefox was extremely slow. I verified this and did a couple of tests. in fact If I log in as an Admin that has no GPOs applied and also uses a local windows profile I have no issues. but as soon as I log in with a user, who gets GPOs and has a roaming windows profile, Firefox is extremely slow and takes about 30 seconds to load a tab.

I'm running the latest update, and also created a new firefox profile on the server, to no avail. I also disabled ESET Anti Virus which did not make any difference. Ressources look good, no Spikes in used ressources and also the Event Viewer does not log anything firefox related.

What could be the culprit here?

Hi, I'm trying to setup Firefox Sync for the first time. I successfully created my account, but when I log in on another device and run the synchronization, nothing happens.

I think I found the root of the problem in the Firefox settings :

• When I open the "Sync" tab, it displays : "Syncing: ON" (good)
• But : "You are currently synchronising these items: " (empty - not good)
• I click on the "Change" button, the "Choose what to synchronize" pop-up appears
• And here's the thing : almost all the checkboxes are disabled, I'm unable to select any of them (apart from "Credit cards", which I don't want to use). See my uploaded images.

I'd like to sync my Bookmarks and Passwords but I can't, because the checkboxes are disabled in the Settings. I tried to update other Settings, disconnect/reconnect my Firefox account, tried again on another device... I always find an empty "You are currently synchronising these items: " and disabled checkboxes.

Did anyone have the same issue, or maybe am I doing something wrong? Best regards

I'd like to ask a question. Is this the Mozilla money transfer address: support_moz ? Thank you! Alex Fisher, Mozilla, Windows10; Vienna , Austria. [email removed from public]

I have Firefox 105.0.2 (64-Bit) installed on my Macbook. I have turned off the automatic update function and checked that it is set to false in about:config. Nonetheless, about 2 or 3 times a day at seemingly random times, Firefox will suddenly stop loading websites and instead show me the message "An update was installed, please restart Firefox to keep using". When I restart Firefox, the application forces me to create a new profile because the current profile is 'not compatible with older versions of Firefox', and then when the browser finally starts up, it shows that it has rolled back to the version 104.X.

I then have to manually reinstall the 105.X version update and manually reactivate my profile in about:profiles to continue using Firefox with my bookmarks etc.

This is wildly frustrating and slowing down my work. I feel like I have tried everything: I have done a full uninstall/reinstall twice, run FF in safe mode, run the 'Clean up Firefox' tool... I am hoping there is another potential solution I have missed as I would hate to have to stop using my favourite browser :'(

Can anyone help?

I have been using the Disney+ app on Firefox since April with no problems. 2 days ago I opened it and all that displayed was a black screen. This does not happen on my iPhone or using Edge. I tried reinstalling Firefox but it still displays the black screen. Does anyone know how to fix this problem?

You updated my browser and now it blocks every website I go to, even your own website!

I'm very pissed off!!!!!

I uninstalled your browser.

What is going on???????

Hello everyone

my default browser is Firefox. The service desk application will not open in Firefox only this type of email won't open (see Screenshot). When I receive emails and try to open them, it only displays a blank page and loads without success.

I always need to copy the link manually and open it in chrome.

What we did:

We tried several things such as

Deleting Firefox history, cache, cookies, etc. However, when doing this, the link works the first time but the following tries don't work, it just keeps loading infinitely (same behavior in a Private Window). Disabling all add-ons.

We have observed that the same links work as expected in Chrome and this behavior happens only with the links related to the customer issue view, other Jira links work normally.

I'm using the latest Firefox version such as Microsoft® Outlook® for Microsoft 365 MSO (Version 2207 Build 16.0.15427.20248) 64-bit

I need to know if you people accept Money Orders for payment, If you will I will sign up for your one year program for the $58.88 level. If not count me out as I do not use my one CC on the internet! [Email hidden by moderator to protect from spammers] Leman H. Wilson 5:56 PM 10-5-22