Firefox-Hilfeforum

Hello,

I am unable to play certain video on Firefox version 86 on my Macbook Pro 13-inch, 2017, running Big Sur 11.3 Beta (20E5196f), which I just updated my system to today. These sites are working in Safari I tried installing the previous Firefox version, version 85, these sites worked on this version! This problem only occurs on Netflix, Prime and Disney Plus. Other video sites like Youtube and Crave TV are working. This same problem occurred a few days ago, before I updated my computer, but I was able to resolve it by clearing cookies and cache in firefox, this no longer works.

On Netflix, preview videos that appear when hovering over a selection do play, but when trying to play an actual title I get error code f7121-1331 On Prime I get a message saying We're experiencing a problem playing this video. For assistance, please go to www.primevideo.com/help. On Disney Plus I get error code 83

I have tried on the advice of other posts to clear cache and cookies, disable all add-ons, checking if certain media options are enabled in About:config, restarting my computer and firefox, and resetting Firefox twice. None of these have worked for me.

The only thing that worked was installing and using the previous Firefox version 85.

I was a Chrome user and recently shifted to Firefox. Everything is fine but I found out that when I want to merge 2 windows, I have to resize the upper window till the tabs of bottom one appear, so that I can drag and merge them into one. It's quite annoying sometimes especially when using a laptop with the touching pad. In Chrome, when I drag the upper window downward, the bottom one will show up then they can be merged just by a simple drag. Is there any extension or method to do this in Firefox?

Recently when clicking on a link in an email, a new Firefox browser opens rather than the clicked website being added to the already open browser. How do I set email links to be added to the already open browser as has been the case for a long time? Thank you

Hi, I have been having trouble remaining logged in at the Youtube website. I go to the Youtube.com main page and click "Sign In." It logs in using my Google account. However, if I click on any video on the home page, I am logged out again. I have tried signing in and signing out of Google. I tried clearing my cache and cookies. I also used the "Refresh Firefox" option in Firefox settings and I still have the problem. Is there any way to fix this? Thank you in advance. I am using Windows 10 for my OS.

Since upgrading to a newer version of FF, I find that I am unable to save to PDF like I've been doing so for years. The MacOS User Guide says to choose File > Print then Click the PDF pop up menu and choose Save as PDF.

Well, this open is no longer showing up in FF version 86.0. Can someone tell me how to get it back? Thanks.

When viewing a video powered by a Brightcove player, the playback control bar on the bottom does not hide when entering full screen mode. I have tried moving the mouse in all areas of the screen, play/paused it with the spacebar/mouseclick, and tried several other methods but it simply does not want to disappear. An example of a website that uses the Brightcove player is the IPL website. You can click here to access one of the videos on the site.

I have tested this with other browsers and the playback control disappears as it should when entering full screen so it seems to be some issue with Firefox. I recently contact Brightcove support and they were not able to replicate the issue on their version of Firefox and just recommended I use a different browser. But it would be really helpful if someone could help me fix this strange bug.

Thank you.

Nothing will open. Not even settings. Just a blank page. Won't go to any web pages. I uninstalled and reinstalled, same thing. Almost like an update messed it up, but I looked in Windows update and there were no recent updates. Microsoft Windows 10 Home.

For some website, such as 少数派 ， support both the dark and the normal mode. My Windows system setting is dark mode, so in Edge, this website deliver a dark theme, but in Firefox, it always display a normal mode----white backgroud and black text, I have tried reinstall Firefox, try other edtion of Firefox such as the Nightly, but none of them make help. What should I do? Thanks!

OK. I use Buckeye Express as ISP. I have a Buckeye email address. There is a Buckeye URL address that allows me to see my email online. To sign out of my web buckeye account i go to a menu that has a Sign Out link. The address of the link is javascript:funSignout(). I can search the code on the webpage and find the link.

However when I click the link in the email program, the Sign out Window does not open in FireFox.

The sign out window has two buttons and a message: Do You Really Want to Sign Out? YES or NO. you have to click YES to sign out of my email address. I can get out of my email address by closing the FireFox Browser. Then I can go to the URL address and sign in to my email address again. If I do not close FireFox When I go back to Buckeye Mail, I am already signed in.

So the javascript window does not open in FireFox 86.0. If I use EDGE or CHROME, the window opens. I can click YES and sign out. I have enabled popup windows but the popup is generated by javascript on the website. But the window doesn't open. This is a relatively new problem. Firefox 86 (64 bit). Help

I just open the email and read an article. It is absolutely disgusting.

So I'm posting this here in the hopes that others will join in.

My opinion is simple. Firefox… be a browser. Improve the browser, advance the browser, focus on new and improved features. And please stop the SJW nonsense.

Remember that "woke is broke". You're not doing so great financially. And yet you keep trying to run around playing social justice warrior. Please do better. Just stop.

One time, along time ago, I started spouting off about what I thought about social issues and politics etc. I basically got slapped upside the head and people said "we really don't care what you think. All we care about is what we're here to hear from you about. Nothing more. So stop putting out all these messages." It was a hard lesson for me to learn, but I got it.

I don't care what Mozilla or Firefox thinks about anything political or SJW nonsense. I don't care. I don't want to hear it. I sure don't want to believe that the browser of my choice is involved in all kinds of things that I don't believe in and don't want anything to do with. And worse, that you keep flapping on about it.

What I really want to know, what I really really want to know is... "What have you done for me lately." To quote Janet Jackson. What are you doing that will make my life better with this app? How will this app serve me more effectively? Not what social justice nonsense are you going to push today? I don't care what you believe not one little bit. I care how well my browser works. That's it. Nothing more.

Please stick to business. And don't try to invent that your business is social justice nonsense. It's not. That doesn't pay your bills. That just ostracizes people, alienates people and makes them wish they were to filiated with you.

Think smarter. Do better. Focus on the app. Keep your priorities straight. You are not an employment center for SJW's. You are supposed to be producing a product.

I hope someone with intelligence reads this.

Hi, I've been trying to get Widevine to install on Firefox for a few weeks (,month+ maybe?) but after all this time I'm left with the message Widevine Content Decryption Module provided by Google Inc. will be installed shortly. I've already tried reinstalling stuff, safe mode, enabling and disabling DRM and all the other stuff to help so at this point I'd just want to do it myself. Can't find any Widevine download or really any way on how to install it manually though, which is where I need assistance on, again I've already resigned to the fact that Widevine autoinstalling through firefox is broken and I'd rather try and do it myself manually. Thank you.

I have no idea how it started or why, but in the past couple days anytime I leave my cursor over a paragraph or chunk of text on a website, a black box appears where my cursor is with the text in it in white. If there is a lot of text, there's a sidebar to scroll down in the box. This disappears as soon as I move my cursor, but reappears as soon as I set it near some more text. I assume this is some kind of accessibility or reading feature, but I have no idea how I turned it or how to get rid of it. I've looked online and in my setting and had no luck getting rid of it. Any help would be appreciated!

Dear Community,

I have problem with my Firefox version 86.0 (64-bit). I have Windows 10 20H2 64-bit operating system. Firefox can't load some websites. For example I can load https://allegro.pl/ but I have problem sometimes with this website: https://allegro.pl/myaccount/newpayments_incoming.php

If you go there and use F5 key on keyboard (refresh website) sometimes this can't load. On other browser I don't have this issue. This very frustrated me because I can't work. On Windows 10 1909 on older machine (another computer) I don't have this issue with my firefox (this sam 86.0 version). So this is probably problem only with Windows 10 20H2.

Steps to reproduce:

1) Open new tab and go here: https://allegro.pl/myaccount/newpayments_incoming.php 2) Log in to your account for Allegro website (without account you can't load website) 3) When website loads normally you must refresh this website (F5 key on keyboard) few times (you must be patient, sometimes this can take some time) 4) When website can't load or it's load partly you can see that this stops loading when it try connect to analytics.google.com so I think that it is very strange behavior.

On other browsers on Windows 10 20H2 version this website works without issue. Only with Firefox I have a problem. On Windows 10 1909 version on another machine I can't notice this issue. Also on Ubuntu I don't have any problems with this website with firefox.

Can you fix it? I can't work on my computer with Windows 10 20H2 system. I musted to switch to another browsers (Google Chrome, Microsoft Edge). I contacted with owner of the website but this is not the first problem with Firefox on Windows 10 20H2 so you should fix it. I remember that I had some similar problems on another websites but I don't remember what was address for these websites.

Actual results:

Sometimes I can't load this website on Windows 10 20H2 64-bit: https://allegro.pl/myaccount/newpayments_incoming.php

When website can't load or it's load in a part you can see in the bottom of the browser that this stops when it try connect to analytics.google.com so it is very strange behavior.

This can be not problem only with this website.

Expected results:

I should load this website always: https://allegro.pl/myaccount/newpayments_incoming.php

I hope that you can fix it.

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How much is Firefox OR is it totally free?