Forum der Gemeinschaft Firefox

i have been using firefox for years without issues. just now i booted up on my laptop and a reset firefox question came up so i thought oh okay why not? I LOST MY FB PAGE/400+ FRIENDS... I LOST LEVEL 700+ IN A GAME APP.... all acting like this was day one!!!!!!!!!!!!! WTF???????????????? HELP!!!!!!!!!

My computer is running very slowly on Firefox. It takes forever to load anything on Facebook, or my Bank, or any other site where I want to use Firefox. I have DuckDuckGo for search, and that is really slow, too. So I thought that maybe Firefox needs to be updated. But I don't know where to find the Menu Bar. I am 80 years old and don't know the computer "jargon." By coming here I lost your step-by-step directions about what to do AFTER I find the Menu!

I am taking a course on Coursera, and while the video lessons are viewable on my W10 box running Firefox 142.0.1 (64-bit), on my W7 box running Firefox 115.27.0esr (64-bit) the Coursera page, after briefly displaying the lesson's home page, which includes the normal video playback window, reports "This page encountered an error." I have contacted Coursera, to no avail, and now seek advice from you all. I suppose I can not return on my W7 box to the normal Firefox non-esr releases, but was something changed therein of late that would cause this? It all worked well in July, but now won't work at all. You likely can not access the page without being a registered student, but just in case, the URL is https://www.coursera.org/learn/html/lecture/d6Pha/accessible-web

Arthur

HEEEEEEELP!

Ugh! My old desktop pc died a few months back. I was using a chromebook until I could replace it, but didn't have access to my Firefox account. Finally got a new pc, but I can't seem to find any way to access my old info. Someone please tell me it's still here somewhere, and how to find it. I had so many important bookmarks saved, and now I'm just absolutely sick at the thought that I can't get them back. I'm not sure which version of Firefox I was running, but I do know the old computer was still on Windows 10.

I am resubmitting this question as the first one does not show up at all. Maybe it has to be replied to before it will show up in this Mozilla Support forum.

I had to replace my internal disk drive with a new one in my computer. I was able to recover all of my things that were saved on the old drive as it was still readable to an external hard drive. I then transferred what was missing back to the new drive that was installed. The back up folder for Mozilla Firefox bookmarks (that contain .json backup files) is still located in documents with the latest back up being 04-12-2025. When I try doing a restore going to documents, selecting the 4-12-2025 .json, nothing happens. Of course any bookmarks that have been saved since are erased as well.

Is there a solution for this? Please let me know.

The downloaded file name is: part_000000(5),csv The small window that appears asks: "What should Firefox do with this file?" I clicked on "Open with Firefox", then clicked "OK", but the window just vibrates and doesn't open the file. The file contains the URL's of all the pocket saves that will be lost after October 8th.

All of a sudden when i sign in to Amazon I get this box: Windows Security: Please sign in to amazon .com: This request comes from Firefox.........: Never asked for it how do I turn it OFF?? I have no2FA in either Amazon or Firefox but all of a sudden i need to enter a Security Code.

Secure Connection Failed

An error occurred during a connection to okporns.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

why this error is coming bold text

"Secure connection and security warning error pages in Firefox." I have read this article, but it does not really help. Since about Monday this week that i have been experiencing a 'lockout' from certain websites that i trust and regularly visit. How is it possible that you can override my own personal security options? This is occurring with Duckduckgo. Using Google allows access to the website. Using Brave presents no problems at all.

So i am going to move away from Firefox to Brave. I appreciate warnings but not lockout. You guys do not know the websites i have been visiting for decades and they are all legal and ethical.