Every time I open Firefox on my PC it says that it is already running and that I need to close it first. How could that be if I just started the computer?

Lately every time I open Firefox on my PC (Win 10) it says that it is already running and that I need to close it first. How can that be if I just started the computer se… (Lesen Sie mehr)

Lately every time I open Firefox on my PC (Win 10) it says that it is already running and that I need to close it first. How can that be if I just started the computer session?

Gefragt von Frank_Winkler_99 vor 1 Stunde

Firefox 135.0 cant reach google.com

With Firefox 135.0 i cant reach google.com but google.se i can. I make daily images of C: and today i managed to go back one day to 2025-02-06 but accidentally chooses 2… (Lesen Sie mehr)

With Firefox 135.0 i cant reach google.com but google.se i can.

I make daily images of C: and today i managed to go back one day to 2025-02-06 but accidentally chooses 2025-01-06 and with the older version of firefox i could reach google.com

I have tried to delete cookies. DNS over HTTPS off. No proxy in connection. Add-ons off but to no avail.

Gefragt von Lars-Ivar Carlsén vor 4 Tagen

Letzte Antwort von jonzn4SUSE vor 1 Stunde

Firefox Root Certificate Expiration: Questions & Tips for Updating

Important update! On March 14, 2025, a critical root certificate in Firefox will expire. If you’re still using an older version (before Firefox 128 or ESR 115.13+), it’s … (Lesen Sie mehr)

Important update! On March 14, 2025, a critical root certificate in Firefox will expire. If you’re still using an older version (before Firefox 128 or ESR 115.13+), it’s crucial to update to Firefox 128 or newer to avoid issues with add-ons, DRM-protected content, and other features.

For full details, check out Update Firefox to prevent add-ons issues from root certificate expiration.

If you have questions about the update or need help with the process, this is the place to ask! Whether you’re just starting or you’ve already updated and want to share your experience, we’d love to hear from you.

Let’s come together, share tips, and ensure we’re all prepared. Drop your questions or insights below!

Gefragt von Lucas Siebert vor 4 Monaten

Letzte Antwort von rmiyai vor 1 Stunde

Update today seems fishy

Long story short (as possible): Windows 11 Home, Firefox version 135.0, File version 18.5.0.0, Product version 18.05 Opened Firefox first thing as soon as PC was turned… (Lesen Sie mehr)

Long story short (as possible):

Windows 11 Home, Firefox version 135.0, File version 18.5.0.0, Product version 18.05

Opened Firefox first thing as soon as PC was turned on today. Immediately prompted for an update. It's Mozilla/Firefox. I didn't question it. I did the update and it asked me to download a file. "I trust Mozilla. OK". It downloaded a Firefox Installer.exe file. The same as the one I installed back in 2022 when I set up this PC. I noticed it was a duplicate because (1) followed the file name. "Odd, but okay...it's Mozilla/Firefox. I trust it"

Then I tried to use Firefox and no matter what website I tried to go to I got a "Gah. Your tab just crashed" on the page. It had "Restore crashed tabs" options but nothing worked. All led back to "Gah. Your tabs..." Thinking about the same Installer.exe file and its (1), I checked the Firefox update history. Nothing for today. I then opened the Properties of the original 2022 Installer.exe and the one today. All were the same except 1) - the 2022 file is 325KB and the (1) file from today is 364KB, and 2) - under Digital Signatures, the Digest algorithm is "sha1" in the 2022 file and "sha256" in the (2) file from today.

I didn't know this Ask a question/forum was here or I would have inquired here first. Instead I turned to Reddit's Firefox group using my phone before I did anything on my PC. I spec'd out the details of the day and was assured by two people to do a restart of Firefox. So I did. Yup, that seemed to fix the issue. And off I went with the stuff I'd originally had in store for my day. Until I had different/unrelated need to view my Downloads and I see a FireFox Installer(2) that must have crept in when I did the restart. There was no notification/prompt or request to allow. It just showed up and I wouldn't have known about it unless I checked my Downloads folder.

Until someone tells me otherwise, I'm staying off Firefox. Two .exe Installer files downloaded for a simple update? One which I authorized/allowed but the other sneaking in when I restarted Firefox? Not to mention the tabs not loading until I did the restart which if legit needed, Firefox didn't prompt me to do? That doesn't sound like normal Mozilla/Firefox behaviour. None of today's events do.

So...is this fishy like I think it is? Fishy or not, what's the best thing to do? I'm okay with computers but DEFINITELY NOT an expert. Hence me being here and asking what to do. Guidance needed. Help?

I wrote out the OS details and specs of the browser. I think that's all that anyone would need but if I'm wrong, don't hesitate to ask for more.

Thanks folks.

Gefragt von Jarod1941 vor 1 Stunde

Klickable telephone numbers

With <a href="tel:...">...</a> a telephone number within a web site can be klicked on to start a call. In theory - I never succeeded. Do I have to change some… (Lesen Sie mehr)

With <a href="tel:...">...</a> a telephone number within a web site can be klicked on to start a call. In theory - I never succeeded. Do I have to change something of the preferences to make this feature work?

Gefragt von Arnulf Sopp vor 2 Stunden

New Tab search broken/not showing shortcuts

Since the update to 135.0 64bit when I open a new tab and try to search something in the search bar, nothing happens. I have to type in a full website URL. When I go int… (Lesen Sie mehr)

Since the update to 135.0 64bit when I open a new tab and try to search something in the search bar, nothing happens. I have to type in a full website URL.

When I go into Settings, Search, the Default Search Engine dropdown is blank and when I click it nothing shows up.

Gefragt von 001ghale vor 3 Stunden

Download Firefox browser

I recently returned an older, windows 7 laptop to original factory settings. It works great but the original browser was "windows explorer" which is no longer supported a… (Lesen Sie mehr)

I recently returned an older, windows 7 laptop to original factory settings. It works great but the original browser was "windows explorer" which is no longer supported and defunct. Consequently, without internet, I have no way to download a browser. So my question is: is there a Firefox disk, or is there a way to get Firefox without internet?

Gefragt von Richard Herscher vor 4 Stunden

Letzte Antwort von jscher2000 - Support Volunteer vor 3 Stunden

  • Gelöst

problem with my account

I write my account name and password and it says this to me when I want to log in Sorry. We’ve locked your account. The confirmation email we sent to ⁨zlobi_termiantor12… (Lesen Sie mehr)

I write my account name and password and it says this to me when I want to log in Sorry. We’ve locked your account. The confirmation email we sent to ⁨zlobi_termiantor123@abv.bg⁩ was returned and we’ve locked your account to protect your ⁨Firefox⁩ data. I've been trying to get it back for two months now and I can't + I've written to you many times but now I hope you'll help me

Gefragt von ZLOBI vor 6 Stunden

Beantwortet von jscher2000 - Support Volunteer vor 3 Stunden

Google pop-up

Hello 1) How can I stop Google pop-ups? Each time I open a homepage that requires a log-in, a Google pop-up is disturbing and presses me to log-in via Google. This is har… (Lesen Sie mehr)

Hello 1) How can I stop Google pop-ups? Each time I open a homepage that requires a log-in, a Google pop-up is disturbing and presses me to log-in via Google. This is harassment. I do not want to be harassed. 2) Firefox support: Each time I would like to get an answer, that is what I want, when I ask for support, I have do a lot of work until I get the bottom to contact you. Time is money, for me too. Where is the direct button to ask? 3) When I got an answer from you, is there a way I can store my questions and your answers? Asking and getting an answer by E-mail would be a good solution, but as I learned e-mail is not allowed to contact you. Kind regards, Ernst Kupfer.

Gefragt von ernst.kupfer vor 7 Stunden

Letzte Antwort von James vor 3 Stunden

Love Firefox. Wish it worked!

Online purchases only work on about 50% of the websites I buy on. The most recent one was buying a gift card from Whole Foods. This is becoming so ANNOYING; before I fina… (Lesen Sie mehr)

Online purchases only work on about 50% of the websites I buy on. The most recent one was buying a gift card from Whole Foods. This is becoming so ANNOYING; before I finally switch to another browser, does anyone know how to fix this?

Gefragt von LAMPERTFAMILY vor 3 Stunden

My Gmail Account recovery

Dear Google team, there is a problem in two step verification in my Gmail. Google is not able to verify me. I have important documents in my Gmail, my location is the sam… (Lesen Sie mehr)

Dear Google team, there is a problem in two step verification in my Gmail. Google is not able to verify me. I have important documents in my Gmail, my location is the same, the number is available, then why is the IP address not matching? Please solve two. step verification problem Gmail. [edited] @gmail.com My old device lost New device access no Please my Gmail account recovery My old backup good no access Backup code recover please help Same email OTP recover please

My Gmail Id [edited] @gmail.com

Gefragt von Rasel Vai vor 6 Stunden

Letzte Antwort von James vor 3 Stunden

My search history is no lomger functional? No history is being retained. Have tried to find away to correct, but system doesn't cover this item

No search history is covered in the settings. Used to be able to be able to check HISTORY in settings but it always is empty. Something must have changed with the … (Lesen Sie mehr)

No search history is covered in the settings. Used to be able to be able to check HISTORY in settings but it always is empty. Something must have changed with the updates cause this has been going on for several months now. Appears you've done away with the History feature. Can find no help in your settings concerning how to restore history. This was a useful feature and Im swiching to Google which I despise but at least they still offer this feature I like.

Gefragt von DonD vor 4 Stunden

Letzte Antwort von jscher2000 - Support Volunteer vor 3 Stunden

  • Gelöst

Can't access router gateway since last week

Hi. Can't access router gateway since last week Gives error: Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL Gateway is http only, I can access it fine via Edge and Saf… (Lesen Sie mehr)

Hi.

Can't access router gateway since last week

Gives error: Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL

Gateway is http only, I can access it fine via Edge and Safari iOS

I tried disabling https-only though it used to work fine before with a saved exception.

Made sure Win10 firewall allows Firefox for private/public

Followed the help link and deleted the previous certificate from the certificate manager, but I can't find anything relevant under the servers tab

I'm at a loss. Many thanks in advance.

Gefragt von Joey vor 5 Stunden

Beantwortet von cor-el vor 3 Stunden