Forum der Gemeinschaft Firefox

Normally Ctrl+Shift+T reopens the last tab I closed in that specific window, but after the most recent update it reopens the last tab I closed in /any/ window. Is this happening to anyone else?

Would it be possible to extend the "Delete cookies and site data when Firefox is closed" to not delete cookies from any domain stored in a bookmark? (I don't want to delete those as I'll get logged out/lose my preferences etc)

I have suddenly lost all my firefox data today.. after creating a new browser profile? I never bothered creating profiles and stuff when the update for that came and it seemed like Mozilla never forced me to create named profiles until today when I open it again after booting up and it suddenly asks me to make a profile for the browser and after I did I just saw that I lost everything, I have a firefox account that's sync to my mobile phone but I can't seem to sync it neither, my browsing history, bookmarks, and passwords are all gone and I've even checked the AppData/Roaming/Mozilla/Firefox folder for it and even the recycle bin but I can't seem to find a single trace of my data before firefox forced me to create a browsing profile for my computer. Hoping someone has a solution to this.

Hello!

I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It does, however, still work with Instagram.) Having checked all of the settings (which I had/have not changed), I uninstalled it today and then re-installed it. This hasn't helped. With YouTube, the Downloader icon (pinned to toolbar) simply remains grey and does not show any videos when opened. I am using the latest, fully updated version of Firefox with Windows 10.

Can anyone help, please?

Many thanks,

Stuart.

I’m currently facing a very frustrating issue with Firefox. I have been using Firefox for many years, and it is my favorite and most comfortable web browser for my day-to-day work. I rely on it heavily as all my bookmarks and other important details are saved there.

However, over the past few weeks, Firefox has been crashing more than 10 times a day. I have already tried all the troubleshooting steps available in the forums and through AI support, but none of them have resolved the issue. I also tried installing and using the Firefox Beta version, but the problem still persists.

In our environment, other users and devices are not experiencing this issue, so it does not appear to be related to internal firewall or antivirus restrictions.

Could you please help me troubleshoot this issue? I am attaching the error screen that appears after the crash along with the crash report for you

Hello,

I have disabled AI according to the instructions given by Mozilla, under settings and AI controls. When I search, I still get the first result as an AI generated result. I want to disable that. I don't need AI's help to understand what I am looking for. I want an old school search without AI.

Is this possible? If not, could you please make it possible?

Thanks.

My system was hacked and I had to factory restore it. I didn't write down my login/passwords because I was informed that as long as I had my sign in for FireFox I could restore them on my system.

Alas, I cannot figure out how to do this. I do not have a passkey, a profile or anything other than the email address for my system.

Can you help me? I put all of my important documents in Dropbox and now I can;t access that either.

Anything you can do is appreciated.

Thea Giardina [edited email from public community support forum]

The Facebook page on Firefox has the "fly-outs' overlapping the base page instead of the 'fly-out" appearing in a separate tab. When I use Chrome, which I do not want to, the "Fly-out" pops up correctly. I do not want to switch to Chrome ... How can this be fixed? Thank you!

Hello Again that white stripe at the top of the screen is back this PM: I refreshed firefox yesterday and it solved until now: have carried out the dirty dozen: updated FF yes, clear cache yes etc.

Can anyone help me in layman terms: I checked safari and it was OK there. would prefer FF : I use (have done so since its inception) DuckDuckGo as my home page .

Thank you

AdapterDeviceID: 0x9bc8 AdapterDriverVersion: 30.0.101.3111 AdapterSubsysID: 86941043 AdapterVendorID: 0x8086 AvailablePageFile: 7602827264 AvailablePhysicalMemory: 5482582016 AvailableVirtualMemory: 138522402320384 BackgroundTaskMode: 0 BuildID: 20260216153405 CPUMicrocodeVersion: 0x100 ContentSandboxCapable: 1 ContentSandboxLevel: 9 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1772717547 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true GPUProcessLaunchCount: 6 GPUProcessStatus: Running GpuSandboxLevel: 2 GraphicsCriticalError: |[0][GFX1-]: CompositorBridgeChild receives IPC close with reason=AbnormalShutdown (t=8.27141) |[16]CP+[GFX1-]: CompositorBridgeChild receives IPC close with reason=AbnormalShutdown (t=23.7756) |[17]CP+[GFX1-]: CompositorBridgeChild receives IPC close with reason=AbnormalShutdown (t=23.7756) |[18]CP+[GFX1-]: CompositorBridgeChild receives IPC close with reason=AbnormalShutdown (t=23.7756) |[19]CP+[GFX1-]: CompositorBridgeChild receives IPC close with reason=AbnormalShutdown (t=23.7757) |[20][GFX1-]: CompositorBridgeChild receives IPC close with reason=AbnormalShutdown (t=27.6517) |[21]CP+[GFX1-]: CompositorBridgeChild receives IPC close with reason=AbnormalShutdown (t=27.6518) |[22]CP+[GFX1-]: CompositorBridgeChild receives IPC close with reason=AbnormalShutdown (t=27.6518) |[23]CP+[GFX1-]: CompositorBridgeChild receives IPC close with reason=AbnormalShutdown (t=27.6518) |[24]CP+[GFX1-]: CompositorBridgeChild receives IPC close with reason=AbnormalShutdown (t=27.6518) |[25]CP+[GFX1-]: CompositorBridgeChild receives IPC close with reason=AbnormalShutdown (t=27.6518) |[26]CP+[GFX1-]: IPC Channel is already torn down unexpectedly

(t=27.6543) |[27]CP+[GFX1-]: IPC Channel is already torn down unexpectedly
(t=27.6543) |[28][GFX1-]: CompositorBridgeChild receives IPC close with reason=AbnormalShutdown (t=31.3125) |[14][GFX1-]: CompositorBridgeChild receives IPC close with reason=AbnormalShutdown (t=23.7753) |[15]CP+[GFX1-]: CompositorBridgeChild receives IPC close with reason=AbnormalShutdown (t=23.7756) 

HeadlessMode: 0 InstallTime: 1772714308 LastStartupWasCrash: 0 LauncherProcessState: 0 ModuleSignatureInfo: {"Mozilla Corporation":["firefox.exe","xul.dll","gkcodecs.dll","nss3.dll","freebl3.dll","softokn3.dll","mozglue.dll","lgpllibs.dll"],"Microsoft Windows":["Windows.Security.Integrity.dll","ondemandconnroutehelper.dll","wscapi.dll","linkinfo.dll","explorerframe.dll","dataexchange.dll","wshbth.dll","twinapi.dll","msimg32.dll","winmm.dll","AudioSes.dll","dbgcore.dll","dbghelp.dll","winrnr.dll","pnrpnsp.dll","wininet.dll","directmanipulation.dll","DWrite.dll","FWPUCLNT.DLL","urlmon.dll","Windows.UI.Immersive.dll","iertutil.dll","Windows.Globalization.dll","winhttp.dll","OneCoreUAPCommonProxyStub.dll","BCP47mrm.dll","InputHost.dll","textinputframework.dll","rasadhlp.dll","srvcli.dll","Windows.UI.dll","NapiNSP.dll","Bcp47Langs.dll","ktmw32.dll","wsock32.dll","MMDevAPI.dll","mscms.dll","ColorAdapterClient.dll","npmproxy.dll","dhcpcsvc6.DLL","dhcpcsvc.dll","twinapi.appcore.dll","version.dll","winnsi.dll","WindowManagementAPI.dll","avrt.dll","taskschd.dll","netprofm.dll","nlaapi.dll","propsys.dll","wtsapi32.dll","d3d11.dll","WinTypes.dll","dcomp.dll","CoreUIComponents.dll","CoreMessaging.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","dxgi.dll","ntmarta.dll","rsaenh.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","mswsock.dll","cryptsp.dll","CRYPTBASE.dll","wldp.dll","winsta.dll","ntasn1.dll","ncrypt.dll","msasn1.dll","devobj.dll","umpdc.dll","powrprof.dll","userenv.dll","sspicli.dll","profapi.dll","wintrust.dll","win32u.dll","bcrypt.dll","gdi32full.dll","cfgmgr32.dll","KERNELBASE.dll","ucrtbase.dll","crypt32.dll","msvcp_win.dll","bcryptPrimitives.dll","imm32.dll","rpcrt4.dll","user32.dll","nsi.dll","shlwapi.dll","imagehlp.dll","kernel32.dll","shell32.dll","setupapi.dll","SHCore.dll","sechost.dll","clbcatq.dll","ws2_32.dll","oleaut32.dll","combase.dll","advapi32.dll","gdi32.dll","msctf.dll","psapi.dll","ole32.dll","msvcrt.dll","ntdll.dll"],"Microsoft Windows Software Compatibility Publisher":["msvcp140.dll","VCRUNTIME140.dll","VCRUNTIME140_1.dll"]} NimbusEnrollments: 1-callout-contextual-chatbot-suggestion-treatment-a-rollout-v2:treatment-a-tab-switching-copy,ai-chatbot-page-summarization-mvp-treatment-a-callout-badge-rollout-v4:treatment-a-callout-badge,backgroundupdate-enable-unelevated-installations-rollout-3-release:enabled,client-side-sampling-of-performance-metrics:control,context-id-rotation-every-3-days:control,desktop-credit-card-autofill-global-enablement-rollout-release:creditcard-enable,desktop-release-rollout-show-relay-to-all-browsers-next-sign-up-modal-cta:next-sign-up-modal-cta,disable-enrollment-status-telemetry-for-firefox-desktop-via-nimbustelemetry:control,downsample-uptakeremotecontent-events-glean-feature:control,enable-nimbus-unenrollment-synchronization:control,encrypted-client-hello-fallback-mechanism:control,enforce-crlite-results-and-limit-use-of-ocsp-rollout:enforce,fast-udp-for-firefox-treatment-fast-udp-release-rollout:treatment-fast-udp,firefox-backup-feature-gradual-rollout:treatment,fx-accounts-ping-release-rollout-2:control,hnt-weather-with-location-selector-non-eu-expansion-asian-language-family:control,local-network-access-enablement-etp-stricr-147-148:lna-enabled,long-term-holdback-2026-growth-desktop:delivery,new-tab-149220260220204414-to-release-148:rollout,new-tab-content-ping-rest-of-world-rollout:treatment,pin-frequently-used-websites-promo-rollout-day-3-users-all-locales:rollout-branch,private-window-visual-refresh-rollout:control,rollout-sponsored-topsites-in-southeast-asia-and-hong-kong:control,set-to-default-hamburger-menu-rollout:treatment-c,smart-shortcuts-v3-lr2-no-lr-rollout:no-lr,unified-api-for-spocs-and-top-sites-controlled-rollout-for-release-133:control,upgraded-sidebar-rollout-without-messaging:rollout-treatment,vertical-tabs-promo-rollout-day-3-profiles-all-locales:treatment-a,visual-card-updates:updated,visual-search-rollout:google-lens-rollout,windows-ui-automation-release-rollout:rollout,enable-ohttp-for-mars-communications-on-release:control,introduce-search-on-new-tab-page-copy-in-countries-with-no-content-re-run:variant-a Notes: -L1000-W0000100-T1) DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox QuotaManagerStorageIsNetworkResource: 0 RDDProcessStatus: Running ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 2702 StartupCacheValid: 1 StartupCrash: 0 StartupTime: 1772717513 SubmittedFrom: Client SystemMemoryUsePercentage: 34 TelemetryEnvironment: 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Throttleable: 1 TotalPageFile: 10424705024 TotalPhysicalMemory: 8411439104 TotalVirtualMemory: 140737488224256 URL: about:newtab UptimeTS: 34.7427152 UtilityProcessStatus: Running Vendor: Mozilla Version: 148.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.

I successfully imported the book marks and see multiple bookmarks folders in library. At least one of them really has the bookmarks. But when I enable show bookmarks, they are nowhere to be seen