• Gelöst

Cannot See New "Report Broken Site" Option in Firefox 123.0 Menu

I am using Firefox 123.0.0 (rel. 20-Feb-2023) on a Win 10 Pro v22H2 computer. I understand that FF123.0.0 is supposed to include a new option to "Report Broken Site" on … (Lesen Sie mehr)

I am using Firefox 123.0.0 (rel. 20-Feb-2023) on a Win 10 Pro v22H2 computer.

I understand that FF123.0.0 is supposed to include a new option to "Report Broken Site" on the menu (hamburger icon) that is described in the support article How do I report a broken site in Firefox desktop? but I can't see this new option. I also checked the menu options under More Tools and Help but can't find it.

Exiting and re-opening Firefox didn't solve the problem.

Gefragt von lmacri vor 3 Wochen

Beantwortet von MarkRH vor 3 Wochen

  • Gelöst

Can't pin extensions to the toolbar using the extension button

Hello folks According to Firefox help pages, pinning an extension to the toolbar should work as follows: "Click the extensions button (jigsaw puzzle Fx109ExtensionsButt… (Lesen Sie mehr)

Hello folks

According to Firefox help pages, pinning an extension to the toolbar should work as follows:

"Click the extensions button (jigsaw puzzle Fx109ExtensionsButton icon) in the toolbar to open the extensions panel. Each extension in the panel has a menu button with a gear Fx91GearIcon icon. You can use this menu button to manage those extensions."

The extensions button doesn't seem to work like that for me. When I click the Extensions button I get several buttons (Recommendations, Extensions etc) on the left side of the page as in the first image attached (Firefox1).

If I then click the Extensions button I get to the Manage Extensions page, and if I then click the 3 dots (...) button on (say) Proton Pass I don't get a Pin to Toolbar option and clicking the Manage option opens the Proton Pass Details page (see image Firefox2) - none of the buttons on the any of the pages offers a Pin to Toolbar option.

Those extensions that are pinned to the toolbar, such as Adblock Plus ( see Firefox2 image), got pinned during installation and not by using the extensions button. Currently I seem to have no way of interacting with any extension via the extensions button.

Could be I'm doing something silly but any suggestions would be appreciated.

Regards Ken

Gefragt von kenliz vor 2 Wochen

Beantwortet von jscher2000 - Support Volunteer vor 2 Wochen

  • Gelöst

firefox addons page is blank (.. and so are some other support/help pages)

I want to uninstall and maybe re-install some add-ons. But when I goto the add-on page. It just appears blank. So are some other pages in the support/ help sections. Anot… (Lesen Sie mehr)

I want to uninstall and maybe re-install some add-ons. But when I goto the add-on page. It just appears blank. So are some other pages in the support/ help sections. Another most notably, is (via menu) help -> more troubleshooting information. It just sends me to a blank page! See the uploaded images for the pages I get send to.

Help please with changing my add-ons

Gefragt von Radu vor 3 Wochen

Beantwortet von zeroknight vor 3 Wochen

Secure Connection Failed An error occurred during a connection to EBAY

Lately when opening multiple tabs in a folder on E-Bay, often this error msg occurs on the later opening tabs (folder of 60 tabs) E-Bay says try Chrome browser, but that… (Lesen Sie mehr)

Lately when opening multiple tabs in a folder on E-Bay, often this error msg occurs on the later opening tabs (folder of 60 tabs)

E-Bay says try Chrome browser, but that browser does not import the folders needed.

Years ago doing this solved slowness problems: Control panel/Internet Options/General/Browsing History/Settings/set disk space to use to 1024.

The browsing history would be deleted before the computer would be turned off.

E-Bay says try Chrome browser, but that browser does not import the specific folders needed.

Edge used to not allow folders with tabs.

I have divided the folder of 132 tabs, where this problem started, into two folders of 72 and 60 tabs, still happens about every fifth time the folder would be opened.

Any fix from Mozilla?

Gefragt von johnlk99 vor 59 Minuten

New tab harder to work with

I have enclosed a screenshot showing what happens when I want to go to a new tab on the two computers I use most often. One is my desktop which has Windows 10 Home. The… (Lesen Sie mehr)

I have enclosed a screenshot showing what happens when I want to go to a new tab on the two computers I use most often. One is my desktop which has Windows 10 Home. The other is my laptop which has Windows 10 Pro. The Windows 10 Home was installed most recently and is the latest version of Windows 10, my tech guy told me; and also the latest version of Firefox 123.0.1. The laptop version of Windows 10 is older. The Firefox version is also 123.0.1.

My hope is that there is a setting I have not uncovered that lets me put some kind of mark on a new tab, as my laptop has had for a few years. This makes it very easy to open. The newer, later Windows version but same Firefox 123.0.1 on the desktop must be right-clicked in the space to the right of any open site, and then the user must scroll down to the "New Tab" line and click on it. Obviously this requires my user clicks and more time, simply to get a new tab that gives me a blank site that I prefer.

I appreciate whatever guidance or suggestions anyone can give.

Gefragt von Txasslm vor 10 Stunden

Letzte Antwort von cor-el vor 2 Stunden

Can not upload CSV file

I created a one column spreadsheet with 91 entries in Excel. Then I did a "save as" and choose CSV (comma delimited). One the receiving website, I chose "Browse for file… (Lesen Sie mehr)

I created a one column spreadsheet with 91 entries in Excel. Then I did a "save as" and choose CSV (comma delimited). One the receiving website, I chose "Browse for file", selected the CSV file I juts created and clicked "Upload". I got an error saying it wasn't a CSV file and could not be uploaded. I tried it again (same file) using Microsoft Edge and it worked just fine. I uninstalled and re-installed Firefox and got the same failure as before. I'm running Windows 10 ver 22H2. I really don't want to use Edge. Is there a fix for this?

Gefragt von rcyr49 vor 4 Stunden

Letzte Antwort von cor-el vor 2 Stunden

Bookmarks are automatically saved to Bookmarks Menu not selected folder

In Windows 11 on a new laptop: I save bookmarks to a selected folder but then each one always saves automatically to the Bookmarks Menu, not the folder. Then I have to fi… (Lesen Sie mehr)

In Windows 11 on a new laptop: I save bookmarks to a selected folder but then each one always saves automatically to the Bookmarks Menu, not the folder. Then I have to find it and move it to the folder I selected in the first place. How do I save directly to a folder??

Gefragt von amklingen vor 6 Stunden

Letzte Antwort von cor-el vor 2 Stunden

password manager with Web Component

seems Firefox password manager is not compatible with Web Component very well. it will not prompt options from password manager on username field(Web Component) automatic… (Lesen Sie mehr)

seems Firefox password manager is not compatible with Web Component very well. it will not prompt options from password manager on username field(Web Component) automatically. While I can enable it from right click and select "Use Saved Password" context.

is there way to trigger password manager show up the options when user click into the field automatically?

Gefragt von jon.qiao vor 16 Stunden

Letzte Antwort von cor-el vor 2 Stunden

A "success" page starts instead of my home page

how do I stop thjs page from coming up first it starts with "success" Success! Firefox is ready to go. Your add-ons and customizations have been removed and your brows… (Lesen Sie mehr)

how do I stop thjs page from coming up first it starts with "success" Success! Firefox is ready to go. Your add-ons and customizations have been removed and your browser settings have been restored to their defaults. If this didn’t fix your issue, learn more about what you can do. Restore all windows & tabs Restore only the ones you want

Gefragt von rbunger vor 4 Stunden

Letzte Antwort von jscher2000 - Support Volunteer vor 2 Stunden

Discord web

The discord web app detects my microphone input, but it does not detect the output. I've tried troubleshooting my earphones and using the device speakers. I've also tried… (Lesen Sie mehr)

The discord web app detects my microphone input, but it does not detect the output. I've tried troubleshooting my earphones and using the device speakers. I've also tried checking the windows sound system, the browser permissions as well as clearing cache. I've gone over this with the discord staff and they said that the firefox team would be able to handle the situation better, as the problem does not persist between different browsers.

Gefragt von xame vor 3 Stunden

Letzte Antwort von jscher2000 - Support Volunteer vor 2 Stunden

Some webpages don’t work in Firefox

Hello, I have just done a clean install of Firefox and this went fine, the issue I am facing is that I find Firefox runs slow and some pages of a webpage do not load up.… (Lesen Sie mehr)

Hello,

I have just done a clean install of Firefox and this went fine, the issue I am facing is that I find Firefox runs slow and some pages of a webpage do not load up. I am running windows 10 22H2.

Any help would be appreciated

Thanks

Gefragt von Matthew Few vor 3 Stunden

All updates were disabled - Add-on "could not be verified for use in Firefox and has been disabled."

I saw a message that my Add-ons were disabled, and when I checked the Add-ons Manager , each of my many Add-ons had a message similar to: "1Password – Password Manager co… (Lesen Sie mehr)

I saw a message that my Add-ons were disabled, and when I checked the Add-ons Manager , each of my many Add-ons had a message similar to: "1Password – Password Manager could not be verified for use in Firefox and has been disabled. "

Some searches in the forums suggest that that this can be caused my a certificate at Mozilla expiring, I seem to be the only one with this issue at the moment. All of my Add-ons came through the Mozilla store .

I am using version 123.0.1 (64-bit) on OpenSUSE Leap 15.5, and as far as I can see all of my updates are current (and from the official sources.)

What should I do next? I expect I need to wait for a certificate update or something at Mozilla, but if/when that happens how do I verify it did and re-enable my add-ons?

Gefragt von `Lex vor 13 Stunden

Letzte Antwort von cor-el vor 3 Stunden

  • Gelöst

Google Sheets mousewheel scrolling directly to bottom of sheet and disabling

When in Google Sheets in Firefox a single scroll click of the mousewheel takes me to the very bottom right of the sheet. The scroll wheel is then disabled vertically and… (Lesen Sie mehr)

When in Google Sheets in Firefox a single scroll click of the mousewheel takes me to the very bottom right of the sheet. The scroll wheel is then disabled vertically and horizontally.

Error is verified for all Google Sheets. Problem does not exist when accessing these sheets in Incognito Mode.

Error does not occur when accessing these sheets in Chrome.

Sheets is all but unusable without mouse scrolling capability.

Gefragt von Sean Thomas vor 4 Stunden

Beantwortet von Sean Thomas vor 3 Stunden

  • Gelöst

Google Sheets - Scrolling Issue

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll … (Lesen Sie mehr)

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll back up. I have to use CTRL+Home and then the arrow keys to go down the rows. This appears to be only on Firefox. I tried a different browser and it worked fine.

Gefragt von Maria Quetell vor 4 Tagen

Beantwortet von Sean Thomas vor 3 Stunden

Unable to connect to specific web site

I keep getting the message "The requested URL was rejected. Please consult with your administrator. Your support ID is: 8011674450284568349", when I try to go to the bcb… (Lesen Sie mehr)

I keep getting the message "The requested URL was rejected. Please consult with your administrator.

Your support ID is: 8011674450284568349", when I try to go to the bcbsri web site. I have tried clearing the cache and site data multiple times and restarting the computer, without having any luck. it occurs on both Firefox and Google browsers.

Gefragt von mcterra vor 5 Stunden

Letzte Antwort von cor-el vor 4 Stunden

  • Gelöst

Firefox Browser Not Displaying Obfuscated Javascript Code

Hi, I've got a Wordpress website which contains some clickable links that run Javascript code. I have used obfuscation to protect the Javascript code and lock it to my do… (Lesen Sie mehr)

Hi, I've got a Wordpress website which contains some clickable links that run Javascript code. I have used obfuscation to protect the Javascript code and lock it to my domain. It all works fine for Microsof Edge and Google Chrome, but fails to display for Firefox. Is it normal for Firefox to not display obfuscated code for user protection or something like that?

Gefragt von prot112 vor 1 Woche

Beantwortet von zeroknight vor 6 Stunden

Firefox asks for master password on startup

On my computer Firefox ask for the master password every time at startup. On other computers in my family, Firefox only ask for the Master Password when accessing a site … (Lesen Sie mehr)

On my computer Firefox ask for the master password every time at startup. On other computers in my family, Firefox only ask for the Master Password when accessing a site with a password. I tried : - to disable than reenable Master Password - start in SafeMode without success. How can I solve my issue ? Thanks in advance for your help

Gefragt von jp.levy vor 8 Stunden

Letzte Antwort von cor-el vor 4 Stunden