Firefox (and also Thunderbird) crash on trying to load Yahoo mail login page

A friend (who knows even less about technology than me) has an old Dell Inspiron 1501 which has been running Linux Mint 18 Xfce, which is now unsupported. I'm beginning t… (Lesen Sie mehr)

A friend (who knows even less about technology than me) has an old Dell Inspiron 1501 which has been running Linux Mint 18 Xfce, which is now unsupported. I'm beginning to regret it but just to keep it going for a couple of years I offered to update to Mint 20 Xfce, which is the last version listing 1 Gb as the minimum Ram (everything later or other version are 2 Gb or more), which is the most that system can use. Once the wifi was eventually working (old b43 broadcom driver) most things went fine (except Team Viewer, which works on another Mint 20 Xfce system, but that's not a question for here). However, she uses Yahoo mail, and for some reason just attempting to load the login page (login.yahoo.com) causes Firefox to crash (I mentioned Thunderbird in the title as I attempted to access Yahoo Mail with it, but because it needs to access the Yahoo Mail page (as I think this is now based on App codes rather than passwords), and doing that crashed Thunderbird also). I'm pretty sure I have methodically gone through all the troubleshooting steps on https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems (clear cookies & cache by deleting history; clear startup cache; refresh; reinstall; new profile). Firefox doesn't crash in Troubleshoot mode, despite the fact is seems to still use hardware acceleration, even though I thought it would disable that. Hence, I'm at the end of what I know to try (and that's just from following the guide, I am not an expert) and would be grateful for any help anyone can offer. I attach an image that lists all the submitted crash reports, as they will refer to slightly different conditions as I tried all the options mentioned above. I'm using my own PC to submit this (so any hardware & system data submitted by this web-form won't be relevant), not the Inspiron 1501 that has the issue. I can open the Yahoo mail page on this machine (same version of Firefox) and also on the Inspiron 1501 using Chrome (but there was a different reason relating to security why we couldn't log in via that). Would really like to get Firefox (and Thunderbird) working on the laptop, if possible.

Gefragt von Jonny Terry vor 15 Stunden

Letzte Antwort von cor-el vor 1 Stunde

Firefox crashing semi constantly

I recently bought a new laptop and seem to have Firefox constantly crashing in both normal and troubleshoot mode on both a Windows 11 OS as well as Linux OS's (Pop_OS and… (Lesen Sie mehr)

I recently bought a new laptop and seem to have Firefox constantly crashing in both normal and troubleshoot mode on both a Windows 11 OS as well as Linux OS's (Pop_OS and Manjaro). In general it will crash every 30 minutes or so but sometimes it can happen rapidly in a row.

I'm not sure what the problem could be but it sounds like a hardware problem? However I don't seem to be experiencing crashes on Edge or Opera when I tried them but I haven't tested it for too long yet. Does anyone have any advice or insight about this?

Here are some recent report ID's:

bp-fa5e703a-fb27-4eb0-8cca-260f10230207

bp-7a261e27-ac52-44ae-aca8-45fbc0230207

bp-2ac09c72-a33b-415a-a1e1-8e2f30230207

bp-eca9bdc5-e0f2-438e-95bf-84bde0230207

bp-fb11c5ac-9ae6-468b-bc23-edc460230207

Gefragt von Anionz vor 1 Stunde

Letzte Antwort von cor-el vor 47 Minuten

Problem with my bank 2FA and firefox

Am using FF 109.01 (64) and the latest Windows 10 (64) ver. I uses their Virus program. With my bank security settings I have check marked to not use 2FA Bank home page … (Lesen Sie mehr)

Am using FF 109.01 (64) and the latest Windows 10 (64) ver. I uses their Virus program.

With my bank security settings I have check marked to not use 2FA Bank home page asks for a security code anyway.

This has happened to me months ago and all of a sudden everything was OK. ... and now it has happened again. When I use Edge, Bank home page does not ask for a security code. This is the way I would like FF to perform.

I have phoned the Bank IT Help desk and they are bafflled. They had me try a bunch of acrobats but nothing works.

Obviously there is something in FF to tweak. I am using

I have searched and searched on internet, but no solution. I have used FF since it was a baby, and I want to stick with it. Thanks

Gefragt von tsb vor 13 Stunden

Letzte Antwort von cor-el vor 58 Minuten

My outlook.live.com does not open.

The tab at the top of the screen looks like it is open but the page is blank. If I use Firefox incognito or Edge browsers my hotmail opens as normal but not on a regular … (Lesen Sie mehr)

The tab at the top of the screen looks like it is open but the page is blank. If I use Firefox incognito or Edge browsers my hotmail opens as normal but not on a regular Firefox browser tab. I have cleared cache and cookies, no help there. Also, in the past two days all of my sign-ins needed to be entered (before clearing cache/cookies) and websites like weather had changed from F to C.

Gefragt von bjhiebert vor 15 Stunden

Letzte Antwort von cor-el vor 1 Stunde

trying to go to the source ...

I am using firefox on a debian installation base: $ firefox-esr --version Mozilla Firefox 91.13.0esr $ uname -a Linux debian 5.10.0-18-amd64 #1 SMP Debian 5.10.140-1 (202… (Lesen Sie mehr)

I am using firefox on a debian installation base: $ firefox-esr --version Mozilla Firefox 91.13.0esr $ uname -a Linux debian 5.10.0-18-amd64 #1 SMP Debian 5.10.140-1 (2022-09-02) x86_64 GNU/Linux $ These days web pages come with all kinds of cr@p; so, at times you need to just get all the links inside the page to parse/eyeball them. What I do is grab the "page source" and/or use "Link Gopher". I have been noticing lately that they don't work anymore. Why? The problem seems to relate to javascript generated pages. When you try to see the source all you see is some javascript one liner.

Of course, firefox must have a way to show the source since it shows to you the actual page unencrypted. Which settings in about:config should you change in order to be able to "go to the source" again? lbrtchx



edit: fixed some formatting issues

Gefragt von Albretch vor 13 Stunden

Letzte Antwort von cor-el vor 5 Stunden

What is uvapTQZG

I just noticed an auto download named uvapTQZG and have no idea what it is or what it's for. The file says 0 bytes html document and has the FireFox logo? Can anyone fill… (Lesen Sie mehr)

I just noticed an auto download named uvapTQZG and have no idea what it is or what it's for. The file says 0 bytes html document and has the FireFox logo? Can anyone fill me in on what this is for?

Gefragt von Nightowl vor 10 Stunden

Letzte Antwort von cor-el vor 2 Stunden

Unusual Sign-In Activity in my Hotmail Account

Hey Firefox Agent: Well I just wrote this out in a prior communication, but it got lost when I tried to figure out how to provide: Troubleshooting Information (optional):… (Lesen Sie mehr)

Hey Firefox Agent: Well I just wrote this out in a prior communication, but it got lost when I tried to figure out how to provide: Troubleshooting Information (optional):

Okay, so here we go again. But I am not going to provide: Troubleshooting Information (optional):

Here's the problem: In my Hotmail account, I am getting email "cards" (entries in my Hotmail account) that say: Unusual Sign-In Activity. Now recently, I spent a lot of time finally contacting and spending time with a Microsoft Tech Support agent. This agent helped me change the password on my main Hotmail account. Yet, I am still getting these annoying email "cards" in my Hotmail account. Now, I've analyzed these various email "cards" and I discovered a few things relating to Firefox. Here's what I found on all (5) of these separate email "cards": Sign-in details Country/region: Australia IP address: Please note I eliminated the IP address here because I don't know if it safe to do so or if I will be compromising my computer in any way. In order to share this IP address, I need to know if I am now dealing with an official Firefox support agent. If so and if it is necessary to share the IP address then please let me know in your follow up response. Date: 11/1/2022 4:46 PM (GMT) Platform: Windows Browser: Firefox Today, by the way, is: Sun 5 Feb 23 Time now: 4:16p Est at the time of writing this here line. It is interesting that the email "cards", all of them, have the same date and time: 11/1/2022 4:46 PM (GMT) There's something not right about receiving email "cards" from back in November 2022.

Now if you--the Firefox Support Agent--know what I can do to resolve and stop this annoying problem then please let me know by sending me an email to my email address. You have it from my Firefox account. Gosh, this is such an annoying problem. If you can help then please do so. Thank you.

Gefragt von OrangeMango vor 1 Tag

Letzte Antwort von James vor 4 Stunden

Video does not play audio when I try to watch videos through duck duck go

I have tried watching videos through chrome and other browsers by searching something via duck duck go and watching that video on duck duck go, and it works on other brow… (Lesen Sie mehr)

I have tried watching videos through chrome and other browsers by searching something via duck duck go and watching that video on duck duck go, and it works on other browser so it must be specific to firefox.

Whenever I try to watch a video, in the drop down bar firefox select to mute audio for some reason. I then select 'allow audio and video' and refresh the page but the video is still muted for some reason. This also happens when I try to use other video sites. This has only started to happen recently in the past two days (and yes I am updated to the latest version of firefox).

Gefragt von bluejumper.2914 vor 4 Tagen

Letzte Antwort von Terry vor 5 Stunden

Firefox won't stay my default browser. Every time I sign on after rebooting MS changes the default

Firefox won't stay my default browser. Every time I sign on after rebooting MS changes the default to I don't know what. It doesn't say what is the default. It wants ed… (Lesen Sie mehr)

Firefox won't stay my default browser. Every time I sign on after rebooting MS changes the default to I don't know what. It doesn't say what is the default. It wants edge I guess but I deleted the entire edge app and all its dlls. So how do I make the choice through the "set defaults" settings permanent?

Gefragt von bt.linder vor 5 Tagen

Letzte Antwort von AliceWyman vor 6 Stunden

Images Loading Issues on Firefox

Hi everyone, I am working on this Site. I am experiencing an problem that the images of the product pages are not loading on my firefox web browser. I am unable to unders… (Lesen Sie mehr)

Hi everyone, I am working on this Site. I am experiencing an problem that the images of the product pages are not loading on my firefox web browser. I am unable to understand whether the problem is with the site or the browser. Need help thanks.

Gefragt von ra9146356 vor 8 Stunden

Letzte Antwort von cor-el vor 6 Stunden

Can not unpin ads

Firefox keeps pinning ads for random pages that I have never visited. It happens inconsistently, but sometimes when I open Firefox there will be a random ad page pinned. … (Lesen Sie mehr)

Firefox keeps pinning ads for random pages that I have never visited. It happens inconsistently, but sometimes when I open Firefox there will be a random ad page pinned. Even if I unpin it, and reopen Firefox the same ad page will be pinned again. I have tried looking it up in settings but could find anything, that make it pop up.

Gefragt von kasparas.put2002 vor 3 Tagen

Letzte Antwort von jscher2000 - Support Volunteer vor 6 Stunden

FIREFOX HAS BECOME HACKERVILLE

I enjoy Firefox, however I've recently realized that hackers are using the Firefox browser to attack and enter my system, despite a firewall and VPN and even in private b… (Lesen Sie mehr)

I enjoy Firefox, however I've recently realized that hackers are using the Firefox browser to attack and enter my system, despite a firewall and VPN and even in private browser. I've been forced to cease use of the Firefox browser and decided to bring this to your attention after realizing that this surely will become widespread if not already. Is Firefox aware of such attacks and if so what are you doing about it and when do you think I will be able to safely use your browser again? Also I'm open to explore any suggested setting that may help with the security of your browser. Thanks.

Gefragt von rogerthinker vor 15 Stunden

Letzte Antwort von jscher2000 - Support Volunteer vor 6 Stunden

Firefox not following application settings

I have Firefox set to "view PDF files in Firefox", but this is not happening with sites like Capital One and Consumer's Energy. these sites are just saving directly to m… (Lesen Sie mehr)

I have Firefox set to "view PDF files in Firefox", but this is not happening with sites like Capital One and Consumer's Energy. these sites are just saving directly to my downloads folder even though I 1) Want to view the file first and 2) if it is going to save a flle, it is set up to ask where the file should be saved.

Neither of these things are happening even though I have them set up correctly in Settings.

Gefragt von rjwerth vor 14 Stunden

Letzte Antwort von jscher2000 - Support Volunteer vor 7 Stunden

Lost Browsing Data

Hello, I recently reinstalled my software, due to a faulty hard drive. However, when I reinstalled firefox, I lost all my history and browsing data. Is there any way to r… (Lesen Sie mehr)

Hello, I recently reinstalled my software, due to a faulty hard drive. However, when I reinstalled firefox, I lost all my history and browsing data.

Is there any way to recover my data? Please help!

Gefragt von walazazulu vor 8 Stunden

Letzte Antwort von jscher2000 - Support Volunteer vor 7 Stunden